What users are saying about
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Top Rated
2384 Ratings
10 Ratings
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Score 6 out of 101

Salesforce

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Top Rated
2384 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Aptean Intuitive ERP

If you have a programmer and are willing to let them learn the system and want software to function the way you run your business this may work well. If you do not have a programmer on staff and are willing to change your business to match the software but think in the future you may wish to modify your ERP software this may work out well. If you want something you can modify quickly this is not a good choice. If you do not wish to modify the code nor your business practices an evaluation would be required. It does allow substantial modifications, but there are areas it may not fit with your business so well. It is possible that Intuitive may happen to make the options you require available in the future.
John P. Maher profile photo

Salesforce

The Salesforce App is ideal for tracking status of opportunities, being able to access already entered contacts and their relevant information, keeping track of conversations and details for a refresher as well as mapping information. Due to the nature of sales and the many meetings to keep track of, I was entering "notes" from my meetings upon returning to my vehicle before heading to the next appointment, which was of extreme value. It allowed my to clear my thoughts before my next meeting.It is less appropriate for entering accounts, contacts and so forth. This is all easier executed with a regular computer in my experience.
Leslie Bradford profile photo

Feature Rating Comparison

Customization

Aptean Intuitive ERP
8.0
Salesforce
8.6
API for custom integration
Aptean Intuitive ERP
8.0
Salesforce
8.6
Custom fields
Aptean Intuitive ERP
Salesforce
8.7
Custom objects
Aptean Intuitive ERP
Salesforce
8.7
Scripting environment
Aptean Intuitive ERP
Salesforce
8.3

Security

Aptean Intuitive ERP
8.0
Salesforce
8.9
Single sign-on capability
Aptean Intuitive ERP
8.0
Salesforce
8.8
Role-based user permissions
Aptean Intuitive ERP
8.0
Salesforce
9.0

Reporting & Analytics

Aptean Intuitive ERP
6.0
Salesforce
Dashboards
Aptean Intuitive ERP
4.0
Salesforce
Standard reports
Aptean Intuitive ERP
7.0
Salesforce
Custom reports
Aptean Intuitive ERP
7.0
Salesforce

General Ledger and Configurable Accounting

Aptean Intuitive ERP
4.9
Salesforce
Accounts payable
Aptean Intuitive ERP
6.0
Salesforce
Accounts receivable
Aptean Intuitive ERP
6.0
Salesforce
Global Financial Support
Aptean Intuitive ERP
5.0
Salesforce
Primary and Secondary Ledgers
Aptean Intuitive ERP
6.0
Salesforce
Intercompany Accounting
Aptean Intuitive ERP
4.0
Salesforce
Localizations
Aptean Intuitive ERP
6.0
Salesforce
Journals and Reconciliations
Aptean Intuitive ERP
6.0
Salesforce
Enterprise Accounting
Aptean Intuitive ERP
4.0
Salesforce
Configurable Accounting
Aptean Intuitive ERP
7.0
Salesforce
Centralized Rules Framework
Aptean Intuitive ERP
5.0
Salesforce
Standardized Processes
Aptean Intuitive ERP
6.0
Salesforce

Inventory Management

Aptean Intuitive ERP
6.7
Salesforce
Inventory tracking
Aptean Intuitive ERP
7.0
Salesforce
Automatic reordering
Aptean Intuitive ERP
6.0
Salesforce
Location management
Aptean Intuitive ERP
7.0
Salesforce
Manufacturing module
Aptean Intuitive ERP
7.0
Salesforce

Order Management

Aptean Intuitive ERP
6.0
Salesforce
Pricing
Aptean Intuitive ERP
6.0
Salesforce
Order entry
Aptean Intuitive ERP
6.0
Salesforce
Credit card processing
Aptean Intuitive ERP
7.0
Salesforce
Cost of goods sold
Aptean Intuitive ERP
7.0
Salesforce
Order Orchestration
Aptean Intuitive ERP
6.0
Salesforce
End-to-end order visibility
Aptean Intuitive ERP
4.0
Salesforce
Order exception Resolution
Aptean Intuitive ERP
6.0
Salesforce

Subledger and Financial Process

Aptean Intuitive ERP
6.0
Salesforce
Automated Invoice Processing
Aptean Intuitive ERP
4.0
Salesforce
Shared Services Payments
Aptean Intuitive ERP
5.0
Salesforce
Billings Management
Aptean Intuitive ERP
7.0
Salesforce
Customer Receipt Applications
Aptean Intuitive ERP
7.0
Salesforce
Customer Collections
Aptean Intuitive ERP
7.0
Salesforce
Revenue Recognition
Aptean Intuitive ERP
7.0
Salesforce
Cash Management
Aptean Intuitive ERP
7.0
Salesforce
Period Close
Aptean Intuitive ERP
6.0
Salesforce
Transactions Tax
Aptean Intuitive ERP
4.0
Salesforce
Subledger Reconciliations
Aptean Intuitive ERP
6.0
Salesforce
3rd Party Accounting Systems
Aptean Intuitive ERP
6.0
Salesforce

Project Financial Management

Aptean Intuitive ERP
4.4
Salesforce
Budgeting and Forecasting
Aptean Intuitive ERP
6.0
Salesforce
Project Costing
Aptean Intuitive ERP
5.0
Salesforce
Cost Capture
Aptean Intuitive ERP
5.0
Salesforce
Capital Project Management
Aptean Intuitive ERP
3.0
Salesforce
Customer Invoicing
Aptean Intuitive ERP
5.0
Salesforce
Project Financial Performance Analysis
Aptean Intuitive ERP
4.0
Salesforce
Project Financials Dashboard
Aptean Intuitive ERP
4.0
Salesforce
Real-time Financial Reporting
Aptean Intuitive ERP
4.0
Salesforce
Embedded Business Intelligence
Aptean Intuitive ERP
4.0
Salesforce
Project Planning Collaboration
Aptean Intuitive ERP
4.0
Salesforce

Procurement

Aptean Intuitive ERP
5.8
Salesforce
Sourcing Team Collaboration
Aptean Intuitive ERP
5.0
Salesforce
Sourcing Analysis
Aptean Intuitive ERP
7.0
Salesforce
Bids Analyzed and Compared
Aptean Intuitive ERP
6.0
Salesforce
Catalog Shopping E-Commerce for Employees
Aptean Intuitive ERP
5.0
Salesforce
Electronic Signatures
Aptean Intuitive ERP
5.0
Salesforce
Requisitions-to-Purchase Orders Integrated
Aptean Intuitive ERP
7.0
Salesforce
Supplier Assessment
Aptean Intuitive ERP
7.0
Salesforce
Supplier Management
Aptean Intuitive ERP
5.0
Salesforce
Supplier Portal
Aptean Intuitive ERP
5.0
Salesforce

Manufacturing

Aptean Intuitive ERP
6.6
Salesforce
Production Process Design
Aptean Intuitive ERP
6.0
Salesforce
Production Management
Aptean Intuitive ERP
7.0
Salesforce
Work Definition
Aptean Intuitive ERP
6.0
Salesforce
Work Execution
Aptean Intuitive ERP
7.0
Salesforce
Manufacturing Costs
Aptean Intuitive ERP
7.0
Salesforce

Supply Chain

Aptean Intuitive ERP
7.0
Salesforce
Forecasting
Aptean Intuitive ERP
7.0
Salesforce
Inventory Planning
Aptean Intuitive ERP
7.0
Salesforce
Performance Monitoring
Aptean Intuitive ERP
7.0
Salesforce

Sales Force Automation

Aptean Intuitive ERP
Salesforce
8.4
Customer data management / contact management
Aptean Intuitive ERP
Salesforce
8.9
Workflow management
Aptean Intuitive ERP
Salesforce
8.3
Territory management
Aptean Intuitive ERP
Salesforce
8.2
Opportunity management
Aptean Intuitive ERP
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
Aptean Intuitive ERP
Salesforce
8.2
Contract management
Aptean Intuitive ERP
Salesforce
8.2
Quote & order management
Aptean Intuitive ERP
Salesforce
7.9
Interaction tracking
Aptean Intuitive ERP
Salesforce
8.7
Channel / partner relationship management
Aptean Intuitive ERP
Salesforce
8.0

Customer Service & Support

Aptean Intuitive ERP
Salesforce
8.5
Case management
Aptean Intuitive ERP
Salesforce
9.0
Call center management
Aptean Intuitive ERP
Salesforce
8.4
Help desk management
Aptean Intuitive ERP
Salesforce
8.3

Marketing Automation

Aptean Intuitive ERP
Salesforce
8.1
Lead management
Aptean Intuitive ERP
Salesforce
8.1
Email marketing
Aptean Intuitive ERP
Salesforce
8.0

CRM Project Management

Aptean Intuitive ERP
Salesforce
7.9
Task management
Aptean Intuitive ERP
Salesforce
8.4
Billing and invoicing management
Aptean Intuitive ERP
Salesforce
6.7
Reporting
Aptean Intuitive ERP
Salesforce
8.7

CRM Reporting & Analytics

Aptean Intuitive ERP
Salesforce
8.7
Forecasting
Aptean Intuitive ERP
Salesforce
8.4
Pipeline visualization
Aptean Intuitive ERP
Salesforce
8.9
Customizable reports
Aptean Intuitive ERP
Salesforce
8.9

Social CRM

Aptean Intuitive ERP
Salesforce
7.8
Social data
Aptean Intuitive ERP
Salesforce
8.0
Social engagement
Aptean Intuitive ERP
Salesforce
7.7

Integrations with 3rd-party Software

Aptean Intuitive ERP
Salesforce
8.4
Marketing automation
Aptean Intuitive ERP
Salesforce
8.7
Compensation management
Aptean Intuitive ERP
Salesforce
8.2

Platform

Aptean Intuitive ERP
Salesforce
7.7
Mobile access
Aptean Intuitive ERP
Salesforce
7.7

Pros

Aptean Intuitive ERP

  • Easy to Use
  • Low Maintenance
  • Flexible and modifiable
Craig Cormier profile photo

Salesforce

  • Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
  • Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
  • Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.
John Hilburn profile photo

Cons

Aptean Intuitive ERP

  • Documentation. The design of en extensible system works well once you figure it out. Some things can be tricky and time consuming.
  • They provide no support for customizations. I can understand not wanting to help write specific custom code, but they refuse to even tell anyone what a method on a base class does unless you pay them $200 an hour.
  • Their proprietary design can cause modifications to take longer. If you use one of their forms you can not load it, you must call their launch function and put you code in the "Execute" method. If they were more standardized the documentation issue would not be so bad.
John P. Maher profile photo

Salesforce

  • It is a very intimidating platform to new users. It's not at all intuitive or user friendly and definitely requires some training and help.
  • No customer service. If you only pay for the basic license good luck figuring out problems as customer service just refers you to the community boards to search for it there.
John Cupoli profile photo

Likelihood to Renew

Aptean Intuitive ERP

Aptean Intuitive ERP 10.0
Based on 1 answer
We have a lot invested in this from user education to customizations. It would be hard to justify the cost for changing.
John P. Maher profile photo

Salesforce

Salesforce 10.0
Based on 48 answers
Cloud based and future looking - Salesforce has either set or kept pace with the latest in technology. At least two major feature releases a year allow an organization to keep up with the latest changes. Mobile and the release of their new analytics platform are just two examples of how Salesforce continues to innovate.
Benjamin Barniskis profile photo

Usability

Aptean Intuitive ERP

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.5
Based on 36 answers
Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.
Kyle Dugger profile photo

Reliability and Availability

Aptean Intuitive ERP

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk profile photo

Performance

Aptean Intuitive ERP

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk profile photo

Support

Aptean Intuitive ERP

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 5.9
Based on 32 answers
Since we do not pay for Premier Support, the agreed upon response times are still pretty good. It is a little ridiculous that you should need to pay tens of thousands of dollars for their best support options and training.
Brent Booth profile photo

In-Person Training

Aptean Intuitive ERP

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk profile photo

Online Training

Aptean Intuitive ERP

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.1
Based on 15 answers
The quality of Salesforce's standard online training is high, but limited by nature as to what it covers.
Here are some common online courses -
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud
Getting Started: Administering Salesforce
Getting Started with Reports and Dashboards
Social Media Goes to Work: Chatter
Securing your Salesforce Organization
Getting Started with Data.com
Getting Started with Force.com Pages (Visualforce)
Writing Secure Applications on Force.com
Rob Gottschalk profile photo

Implementation

Aptean Intuitive ERP

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk profile photo

Alternatives Considered

Aptean Intuitive ERP

We select Aptean 19 years ago, most of the other SMB packages back then no longer exist. While we have discussed whether to consider other ERP systems here an there over the years we have always come back to the fact that our existing ERP system is well established and easy enough to maintain, and is cost effective
Craig Cormier profile photo

Salesforce

Salesforce is head and shoulders above any other CRM available on the market. It integrates with Gmail and almost any other third-party tool that your company plans to use, making it the most robust and integrated tool available.
Zach Ettelman profile photo

Scalability

Aptean Intuitive ERP

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos profile photo

Return on Investment

Aptean Intuitive ERP

  • Runs well without a ton of support
  • One server license required for site, can run several businesses
  • Concurrent licensing keeps costs down for global business
Craig Cormier profile photo

Salesforce

  • Salesforce.com has contributed to a more efficient overall organization in particular lowering cycle times required by technology in the field and in finance.
  • Salesforce.com has played a large part in a formidable increase in our sales close rate.
  • Salesforce.com has dramatically increased our insight into our business.
Irene Chivily Von Toussaint profile photo

Pricing Details

Aptean Intuitive ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Aptean Intuitive ERP
7.0
Salesforce
8.4

Likelihood to Renew

Aptean Intuitive ERP
10.0
Salesforce
10.0

Usability

Aptean Intuitive ERP
Salesforce
7.5

Reliability and Availability

Aptean Intuitive ERP
Salesforce
9.8

Performance

Aptean Intuitive ERP
Salesforce
9.0

Support

Aptean Intuitive ERP
Salesforce
5.9

In-Person Training

Aptean Intuitive ERP
Salesforce
7.9

Online Training

Aptean Intuitive ERP
Salesforce
9.1

Implementation

Aptean Intuitive ERP
Salesforce
9.4

Scalability

Aptean Intuitive ERP
Salesforce
10.0

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