What users are saying about
2 Ratings
87 Ratings
2 Ratings
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Score 9.8 out of 101
87 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

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Likelihood to Recommend

Apteligent

Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.
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New Relic

Does well for python web applications and background tasks. Before you decide to buy, make sure your language is supported.
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Feature Rating Comparison

Application Performance Management

Apteligent
New Relic
7.2
Application monitoring
Apteligent
New Relic
9.5
Database monitoring
Apteligent
New Relic
6.9
Threshold alerts
Apteligent
New Relic
8.0
Predictive capabilities
Apteligent
New Relic
6.3
Application performance management console
Apteligent
New Relic
8.7
Collaboration tools
Apteligent
New Relic
5.4
Out-of-the box templates to monitor applications
Apteligent
New Relic
8.3
Application dependency mapping and thresholding
Apteligent
New Relic
4.2
Virtualization monitoring
Apteligent
New Relic
9.0
Server availability and performance monitoring
Apteligent
New Relic
8.5
Server usage monitoring and capacity forecasting
Apteligent
New Relic
7.9
IT Asset Discovery
Apteligent
New Relic
4.0

Pros

  • Crash Reporting
  • Network Insights
  • Crash Trends
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  • Finding weak points in our websites
  • Helping us debug problems when they show up.
  • Tracking performance over time.
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Cons

  • Pointing to exact line number of the crash
  • A more explicit navigation bar (a little confusing for the user)
  • Third-party API specific crash reporting (instead of just listing the endpoint)
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  • It doesn't always show us the exact cause of what is happening, sometimes there are false positives.
  • Would be nice if there was a GoLang integration
  • Price is expensive.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
New Relic8.1
Based on 6 answers
We use the tool, and there is nothing that we can replace it with at this time.
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Support

No score
No answers yet
No answers on this topic
New Relic9.0
Based on 1 answer
They have been good, when ever we had a problem, they helped us, pretty quickly.
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Implementation

No score
No answers yet
No answers on this topic
New Relic8.0
Based on 2 answers
no, it was pretty simple.
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Alternatives Considered

I use both for different purposes. Twitter Fabric integration was easier for setup purposes and documentation was a lot clearer than Crittercism and geared towards Swift more so than Objective-C. Twitter Fabric is also better with real-time emails pointing to exact line number for a bug. Crittercism is better for bread crumb trails and stack traces to see the user flow and how a problem ending up becoming a problem in the first place.
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Boundary is a great product but the developer friendliness and the early maturity of the New Relic offering was influential in picking New Relic.
Shantu Roy profile photo

Return on Investment

  • Allow us to release iOS versions quicker to the app store
  • Help us solve bugs and view bread crumb trails on money-making actions within the API
  • Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app
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  • Better customer service
  • Noteable gains in performance as compared to competitors
  • Influencing future engineering efforts with lessons learnt.
Shantu Roy profile photo

Pricing Details

Apteligent

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Apteligent More Information

New Relic

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

New Relic More Information