What users are saying about
45 Ratings
22 Ratings
45 Ratings
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Score 6.7 out of 100
22 Ratings
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Score 8 out of 100

Likelihood to Recommend

Apttus CPQ

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
Anonymous | TrustRadius Reviewer

Emptoris

If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Apttus CPQ
5.2
Emptoris
Quote sharing/sending
Apttus CPQ
5.7
Emptoris
Product configuration
Apttus CPQ
4.8
Emptoris
Configuration options
Apttus CPQ
5.7
Emptoris
Pricing rules
Apttus CPQ
5.7
Emptoris
Price adjustment
Apttus CPQ
4.8
Emptoris
Purchase history and open contracts
Apttus CPQ
5.9
Emptoris
Guided selling/Sales portal
Apttus CPQ
4.1
Emptoris
CPQ reporting & analytics
Apttus CPQ
4.2
Emptoris
CPQ-CRM integration
Apttus CPQ
7.5
Emptoris
Attachments to quotes
Apttus CPQ
4.2
Emptoris

Contract Authoring

Apttus CPQ
Emptoris
8.3
Contract creation
Apttus CPQ
Emptoris
9.0
Contract templates
Apttus CPQ
Emptoris
7.8
Clause library/saved fields
Apttus CPQ
Emptoris
8.3
Guided logic
Apttus CPQ
Emptoris
8.0

Contract Collaboration

Apttus CPQ
Emptoris
7.9
Contract sharing
Apttus CPQ
Emptoris
8.0
Contract editing
Apttus CPQ
Emptoris
8.7
Collaborating on contracts
Apttus CPQ
Emptoris
7.5
MS Word plug-in
Apttus CPQ
Emptoris
7.5
Approval process
Apttus CPQ
Emptoris
8.2
Interdepartmental workflows
Apttus CPQ
Emptoris
7.8

Contract Monitoring

Apttus CPQ
Emptoris
7.8
Contract database
Apttus CPQ
Emptoris
7.7
Legacy contracts
Apttus CPQ
Emptoris
7.4
Contract search
Apttus CPQ
Emptoris
7.5
Contract milestone reminders & alerts
Apttus CPQ
Emptoris
8.5
Custom contract reports
Apttus CPQ
Emptoris
7.4
Tracking contract status
Apttus CPQ
Emptoris
8.4
Compliance check
Apttus CPQ
Emptoris
7.9

Pros

Apttus CPQ

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland | TrustRadius Reviewer

Emptoris

  • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
  • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
  • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
  • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
  • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
Anonymous | TrustRadius Reviewer

Cons

Apttus CPQ

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
Anonymous | TrustRadius Reviewer

Emptoris

  • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
  • Though the feature of editing language in MS word is excellent, loading MS word takes time.
Mahesh Aluvala | TrustRadius Reviewer

Likelihood to Renew

Apttus CPQ

Apttus CPQ 9.8
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins | TrustRadius Reviewer

Emptoris

Emptoris 8.0
Based on 10 answers
There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
Anonymous | TrustRadius Reviewer

Usability

Apttus CPQ

Apttus CPQ 8.0
Based on 1 answer
I cannot rate as I am not an end user.
Anonymous | TrustRadius Reviewer

Emptoris

Emptoris 8.0
Based on 2 answers
Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
Digvijay Singh | TrustRadius Reviewer

Reliability and Availability

Apttus CPQ

Apttus CPQ 10.0
Based on 4 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
Anonymous | TrustRadius Reviewer

Emptoris

No score
No answers yet
No answers on this topic

Support Rating

Apttus CPQ

Apttus CPQ 8.0
Based on 4 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
Anonymous | TrustRadius Reviewer

Emptoris

Emptoris 8.0
Based on 2 answers
The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
Anonymous | TrustRadius Reviewer

Online Training

Apttus CPQ

Apttus CPQ 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
Anonymous | TrustRadius Reviewer

Emptoris

No score
No answers yet
No answers on this topic

Implementation Rating

Apttus CPQ

Apttus CPQ 1.0
Based on 6 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins | TrustRadius Reviewer

Emptoris

No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus CPQ

At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
King Ou | TrustRadius Reviewer

Emptoris

I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
John Klucharits | TrustRadius Reviewer

Return on Investment

Apttus CPQ

  • I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.
Anonymous | TrustRadius Reviewer

Emptoris

  • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
  • We always felt we could do "two times the work, with half the people and deliver double the savings".
Gregg Brandyberry | TrustRadius Reviewer

Screenshots

Pricing Details

Apttus CPQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apttus CPQ Editions & Modules

Additional Pricing Details

Emptoris

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Emptoris Editions & Modules

Edition
Emptoris$59.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Apttus CPQ
5.4
Emptoris
8.1

Likelihood to Renew

Apttus CPQ
9.8
Emptoris
8.0

Usability

Apttus CPQ
8.0
Emptoris
8.0

Reliability and Availability

Apttus CPQ
10.0
Emptoris

Performance

Apttus CPQ
10.0
Emptoris

Support Rating

Apttus CPQ
8.0
Emptoris
8.0

Online Training

Apttus CPQ
7.0
Emptoris

Implementation Rating

Apttus CPQ
1.0
Emptoris

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