Conga CPQ vs. servicePath CPQ+

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CPQ
Score 8.4 out of 10
N/A
Conga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - ensuring higher win rates and a more pleasurable buying experience. Maintain a single price book, discounting structure, and quoting structure across all your channels. With an API-first approach, configuration, pricing, or quoting capabilities can be embedded into any…
$35
per month per user
servicePath CPQ+
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Who are servicePath?: Leading Configure Price Quote (CPQ) platform for technology vendors, Managed Services Providers, software companies, SI's and VARs. The vendor states their CPQ+ thrives with changing market dynamics, complex configuration & sales, resulting in enhanced quote velocity/governance and revenues. They present the solution as ideal for fast and growing markets, as well as highly acquisitive or PE-backed firms with a broad set of products and services that need to…
$75
USD/user/month*(billed annually)
Pricing
Conga CPQservicePath CPQ+
Editions & Modules
No answers on this topic
servicePath CPQ+ Professional Edition
$75
USD/user/month*(billed annually)
servicePath CPQ+ Enterprise Edition
$125
USD/user/month*(billed annually)
Offerings
Pricing Offerings
Conga CPQservicePath CPQ+
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing information for servicePath CPQ is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase servicePath CPQ must be conducted with the vendor.
More Pricing Information
Community Pulse
Conga CPQservicePath CPQ+
Top Pros
Top Cons
Features
Conga CPQservicePath CPQ+
CPQ
Comparison of CPQ features of Product A and Product B
Conga CPQ
7.5
23 Ratings
servicePath CPQ+
8.2
1 Ratings
Quote sharing/sending7.922 Ratings7.31 Ratings
Product configuration7.623 Ratings9.11 Ratings
Configuration options7.723 Ratings9.11 Ratings
Pricing rules6.323 Ratings9.11 Ratings
Price adjustment6.722 Ratings9.11 Ratings
Purchase history and open contracts7.419 Ratings7.31 Ratings
Guided selling/Sales portal7.017 Ratings8.21 Ratings
CPQ reporting & analytics8.421 Ratings7.31 Ratings
CPQ-CRM integration8.222 Ratings9.11 Ratings
Attachments to quotes7.423 Ratings7.31 Ratings
Order capturing00 Ratings7.31 Ratings
User Ratings
Conga CPQservicePath CPQ+
Likelihood to Recommend
8.4
(37 ratings)
9.1
(1 ratings)
Likelihood to Renew
9.8
(9 ratings)
9.1
(1 ratings)
Usability
8.0
(3 ratings)
8.2
(1 ratings)
Availability
10.0
(4 ratings)
-
(0 ratings)
Performance
10.0
(4 ratings)
-
(0 ratings)
Support Rating
6.0
(6 ratings)
9.1
(1 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.0
(6 ratings)
-
(0 ratings)
User Testimonials
Conga CPQservicePath CPQ+
Likelihood to Recommend
Conga
It's a very powerful tool if you have to create multiple documents every day with good customization and editting.It also includes Conga sign that can be useful and can be an alternate to any e-signature tool you're using. If integrates well with salesforce , so if you're using it as your CRM it becomes a very job of creating documents frequently.
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servicePath
Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.
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Pros
Conga
  • The perceived power strength is that it is supposed to contain CPQ, Contract Management, Document generation and template manipulation, and cash/invoice process all in one wrapped package.
  • It was developed on the Force.com platform.
  • They provide multiple releases of their product per year.
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servicePath
  • Complex configured products and guided selling.
  • Ease of use and setup.
  • Simplification of the complex.
  • Integrations that enable technology companies to sell effectively.
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Cons
Conga
  • Apttus has not completely transitioned from a product suite to a product platform vendor. Upgrades of certain products can have interoperability issues with other products in the Apttus stack. Our pain point here was attempting to use Apttus Xauthor for Excel to get around product line limitations in the Apttus CPQ shopping cart. The ultimate resolution was for us to upgrade and leverage the latest version of CPQ, where pricing callback limitations were addressed by client side processing, rather than the hybrid Xauthor process we tried to use.
  • Upgrades in general require significant testing to ensure no unanticipated issues occur. We have a complete Salesforce sandbox dedicated to providing an environment for testing any modifications or upgrades.
  • Apttus support model almost requires you to purchase premium support. Given the CPQ system is complex, the level of skilled support available through basic support require you to escalate several times before getting to a resource that can address your issue.
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servicePath
  • Seamless e-signature for order processing and records closure.
  • Support for evergreen contracts.
  • Offer for SME businesses.
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Likelihood to Renew
Conga
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
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servicePath
Quality solution built for our needs.
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Usability
Conga
Conga CPQ is a great tool but lacks good support and [a] very limited knowledge base which doesn't include day to day errors which users face, thus leading us to support and take more time in turn. Also cart performance can be improved drastically which will enhance the user experience as the user doesn't have to wait for the pricing.
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servicePath
Very good usability just needs more documentation for new features.
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Reliability and Availability
Conga
I have not heard of any issue
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servicePath
No answers on this topic
Support Rating
Conga
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
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servicePath
A quality team who know their product and the industry they operate in.
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Online Training
Conga
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
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servicePath
No answers on this topic
Implementation Rating
Conga
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
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servicePath
No answers on this topic
Alternatives Considered
Conga
We selected Apttus CPQ over SteelBrick due to the simplicity of SteelBrick's out of the box pricing and ability to customize quoted products. As a global organization with selling a highly configurable products, we felt the ability of Apttus to handle our requirements as standard functionalty rather than a customization was a material difference between the platforms.
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servicePath
ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability. b) Easy of use and simplification of complex scenarios. c) Easy to use, very capable, no code configured, and guided products.
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Return on Investment
Conga
  • The ability to generate engineered configurations that is right by construction has reduced the cycle time of the customer engagement. The fact that we are able to guide the process and end up with a validated bill of material reduces the iterations with the customers.
  • As long as the validations rules are correct the generated bill of material is accurate. We are now looking at using Apttus to perform quality checks in our product rules since the tool is able to test different configurations quickly and efficiently.
  • Configuration that use to take weeks and consumed valuable engineering resources has been transformed to become a customer facing application that is simple enough for customer to self-service.
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servicePath
  • Positive impact on ROI: previous spreadsheet system was at a dead end.
  • Enabled new starters to be more productive early on.
  • Opened up the solution to improved commercial client lifecycle management.
  • Reduced errors and omissions.
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