What users are saying about
Top Rated
41 Ratings
61 Ratings
Top Rated
41 Ratings
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Score 7 out of 101
61 Ratings
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Score 6.9 out of 101

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Likelihood to Recommend

Apttus

For any organization that runs standard or non-standard sales cycles Apttus is a great fit. If you're an organization that requires heavy involvement for approvals from finance, legal or executives, having Apttus CPQ streamlines your process and ensures that you are able to deliver both accurate and timely quotes as well contracts. Additionally, partnering with Apttus will help you identify and shore up gaps in your current process.
Matt Amundson profile photo

Ariba

Ariba Contract Management is one of the best solution available and if you SAP ERP then I think there is no second thought.
Shalindra Singh profile photo

Feature Rating Comparison

CPQ

Apttus
6.5
Ariba
Quote sharing/sending
Apttus
7.0
Ariba
Product configuration
Apttus
6.6
Ariba
Configuration options
Apttus
7.0
Ariba
Pricing rules
Apttus
7.0
Ariba
Price adjustment
Apttus
6.8
Ariba
Purchase history and open contracts
Apttus
6.0
Ariba
Guided selling/Sales portal
Apttus
5.1
Ariba
CPQ reporting & analytics
Apttus
5.6
Ariba
CPQ-CRM integration
Apttus
7.6
Ariba
Attachments to quotes
Apttus
5.8
Ariba

Contract Authoring

Apttus
Ariba
7.6
Contract creation
Apttus
Ariba
7.6
Contract templates
Apttus
Ariba
7.3
Clause library/saved fields
Apttus
Ariba
7.7
Guided logic
Apttus
Ariba
7.7

Contract Collaboration

Apttus
Ariba
7.3
Contract sharing
Apttus
Ariba
7.7
Contract editing
Apttus
Ariba
7.3
Collaborating on contracts
Apttus
Ariba
7.3
MS Word plug-in
Apttus
Ariba
6.4
Approval process
Apttus
Ariba
7.6
Interdepartmental workflows
Apttus
Ariba
7.6

Contract Monitoring

Apttus
Ariba
7.8
Contract database
Apttus
Ariba
7.7
Legacy contracts
Apttus
Ariba
8.1
Contract search
Apttus
Ariba
7.6
Contract milestone reminders & alerts
Apttus
Ariba
8.5
Custom contract reports
Apttus
Ariba
7.3
Tracking contract status
Apttus
Ariba
7.9
Compliance check
Apttus
Ariba
7.8

Pros

  • Force.com native is very important to us - for reporting, administration, integration, and uptime.
  • 70% of our business is back to base, so having customer owned assets fall under the same inclusion rules as items in the cart is critical.
  • Variable bundles allow us to build fewer bundles.
Stryder Thompkins profile photo
  • SAP Ariba has Ariba Supply Chain Network that makes Suppliers/Vendors/Buyers onboarding very easy. Ariba Contract Management is very well integrated with Ariba network and hence sharing contractual documents and information are very easy.
  • SAP Ariba provide integration with SAP ERP which takes out the effort needed to integrate Ariba with SAP.
  • Ariba exposes API and ITK to do integration if your ERP is none SAP.
Shalindra Singh profile photo

Cons

  • The administration burden is very high. There are a lot of objects included and they link to each other.
  • If all you are looking for is quoting, then it’s I feel that it’s overkill today.
  • In hindsight, I would have hired a developer to customize Salesforce.com. A step up from the basic Salesforce.com functionality is what we really need.
  • There were a couple of solution options in between customizing Salesforce.com and Apttus, but they weren’t able to do configurable bundles and handle our pricing.
  • Frankly, our needs have simplified from our original search.
No photo available
  • SAP Ariba Contract Management is the comprehensive solution that has most of the needed functionalities. One thing I would like to add a word of advice that evaluate and discuss all details as per your requirement before you make purchasing decision. Ariba, in general, is not customization friendly and there can be the limitation to the customization you may require as per your requirements.
  • Migration from Ariba to any other tool may not be easy, say after 2-3 years you realize that Ariba is not able to handle all requirements as per your need.
Shalindra Singh profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
The business is not seeing the value and we are not ready to use the features.

We will likely switch back to native Salesforce.com and customize it to meet our needs or find a smaller vendor
No photo available
Ariba7.0
Based on 1 answer
No answer on this topic is available.

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available
No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I cannot recall the names of one other CRM that we reviewed. Apttus won because Upside went to an enterprise model and we no longer met their standards. Selectica was priced high if I can recall correctly and I think they did not have the Salesforce component at the time.
No photo available
We do work with other Products in procurement solutions like Coupa, Oracle Procurement Cloud etc.
Shalindra Singh profile photo

Return on Investment

  • Time saved by senior leadership reviewing and approving quotes, 90% of the process is automated and can't be messed up by reps
  • Accounting is now friendly with sales, not a the opposite
  • Customer satisfaction with the purchasing process is up, no slipped deals due to mistakes by the reps on quotes causing delays in end of quarter deals
Tim Johnson profile photo
  • Ariba is used to maintain good quality and contracting repository.
  • Bulk contracts can't be uploaded in Ariba
  • Ariba is a more reliable SAP tool for end to end contracting solutions.
Prabhjyot Singh profile photo

Screenshots

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ariba

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details