What users are saying about

Apttus

Top Rated
39 Ratings

Ariba

61 Ratings

Apttus

Top Rated
39 Ratings
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Score 7.4 out of 101

Ariba

61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Apttus

Apttus is well suited to provide an SFDC integrated CPQ experience. It can handle complex configurations and multiple languages. As a company that was transitioning off of a legacy CPQ solution, the adoption by our users was seamless with training lasting less than 4 hours. The user experience between SFDC and Apttus is so smooth that I would have a hard time imagining using Apttus independent of SFDC. That being said, I have heard they are developing an integrated experience with other CRM/ERP platforms. You will be best served if you are integrating with a platform that Apttus supports.
No photo available

Ariba

Ariba Contract Management is one of the best solution available and if you SAP ERP then I think there is no second thought.
Shalindra Singh profile photo

Feature Rating Comparison

CPQ

Apttus
6.5
Ariba
Quote sharing/sending
Apttus
7.1
Ariba
Product configuration
Apttus
6.7
Ariba
Configuration options
Apttus
7.1
Ariba
Pricing rules
Apttus
7.1
Ariba
Price adjustment
Apttus
6.9
Ariba
Purchase history and open contracts
Apttus
6.1
Ariba
Guided selling/Sales portal
Apttus
5.2
Ariba
CPQ reporting & analytics
Apttus
5.7
Ariba
CPQ-CRM integration
Apttus
7.6
Ariba
Attachments to quotes
Apttus
5.9
Ariba

Contract Authoring

Apttus
Ariba
7.6
Contract creation
Apttus
Ariba
7.6
Contract templates
Apttus
Ariba
7.3
Clause library/saved fields
Apttus
Ariba
7.7
Guided logic
Apttus
Ariba
7.7

Contract Collaboration

Apttus
Ariba
7.3
Contract sharing
Apttus
Ariba
7.6
Contract editing
Apttus
Ariba
7.3
Collaborating on contracts
Apttus
Ariba
7.3
MS Word plug-in
Apttus
Ariba
6.4
Approval process
Apttus
Ariba
7.5
Interdepartmental workflows
Apttus
Ariba
7.5

Contract Monitoring

Apttus
Ariba
7.8
Contract database
Apttus
Ariba
7.7
Legacy contracts
Apttus
Ariba
8.1
Contract search
Apttus
Ariba
7.6
Contract milestone reminders & alerts
Apttus
Ariba
8.5
Custom contract reports
Apttus
Ariba
7.3
Tracking contract status
Apttus
Ariba
7.8
Compliance check
Apttus
Ariba
7.8

Pros

  • Fully integrated with Salesforce.com. Allows for the seamless update of all objects on the SFDC platform. As primary quotes are updated, so to are the opportunities.
  • Supports integration with Avalara for Sales Tax and Docusign for E-Signature.
  • Supports the quoting of product that requires customization that results in a dynamic cost, MSRP and customer price.
  • Significant amount of R&D is being invested in to the platform. Many of the items on our wish list have already been incorporated as a standard feature or on the near term roadmap.
No photo available
  • It notifies of contract expirations
  • It monitors the spend if the contract is transactable
  • It houses all documents within the same environment
Adriana Paez profile photo

Cons

  • Change management: Pricing changes are difficult to deploy, no regression testing for existing configurations.
  • Administrator usability: Very easy to create problems with price list items firing unintentionally which leads to price list item sprawl. No holistic testing tools to make sure you've set up pricing / rules the way you intended.
  • X-Author has limited capabilities to include related objects - our Quote header object has several hundred fields that serve no purpose but to make form generation more stable / faster.
Stryder Thompkins profile photo
  • I don't like that they anticipate an annual revenue based on one quarter. Our business is cyclic in nature. This costs us more money in fees than necessary.
  • I never know exactly who to talk to. I've had to figure it out.
  • Set up was a mess. I had several employees that each tried and only one is necessary and when they leave, I have a problem.
Katherine McGookey profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins profile photo
Ariba7.0
Based on 1 answer
No answer on this topic is available.

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available
No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus blew the other competitors out of the water. Anything on Salesforce.com is your best bet -- it can be configured however you need it to be and is very versatile
Desirae Sutton profile photo
It has complete overall contracting life cycle steps from due diligence, drafting & negotiation, approvals and signature, performance and monitoring.
Prabhjyot Singh profile photo

Return on Investment

  • Time saved by senior leadership reviewing and approving quotes, 90% of the process is automated and can't be messed up by reps
  • Accounting is now friendly with sales, not a the opposite
  • Customer satisfaction with the purchasing process is up, no slipped deals due to mistakes by the reps on quotes causing delays in end of quarter deals
Tim Johnson profile photo
  • Increased employee efficiency
  • Better document management
No photo available

Screenshots

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ariba

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details