What users are saying about
44 Ratings
44 Ratings
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Score 6.8 out of 101
10 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
No photo available

CallidusCloud CPQ

CallidusCloud CPQ is good a keeping a diverse sales force on the same page, but it could be easier for the super admin to make exceptions for certain regions or channels.
Richard Peterson profile photo

Feature Rating Comparison

CPQ

Apttus
5.9
CallidusCloud CPQ
5.7
Quote sharing/sending
Apttus
6.4
CallidusCloud CPQ
9.0
Product configuration
Apttus
5.7
CallidusCloud CPQ
8.0
Configuration options
Apttus
6.4
CallidusCloud CPQ
4.0
Pricing rules
Apttus
6.4
CallidusCloud CPQ
3.0
Price adjustment
Apttus
5.8
CallidusCloud CPQ
4.0
Purchase history and open contracts
Apttus
6.0
CallidusCloud CPQ
Guided selling/Sales portal
Apttus
4.6
CallidusCloud CPQ
8.0
CPQ reporting & analytics
Apttus
5.0
CallidusCloud CPQ
9.0
CPQ-CRM integration
Apttus
7.6
CallidusCloud CPQ
Attachments to quotes
Apttus
5.1
CallidusCloud CPQ
5.0
Order capturing
Apttus
CallidusCloud CPQ
1.0

Pros

Apttus

  • The perceived power strength is that it is supposed to contain CPQ, Contract Management, Document generation and template manipulation, and cash/invoice process all in one wrapped package.
  • It was developed on the Force.com platform.
  • They provide multiple releases of their product per year.
No photo available

CallidusCloud CPQ

  • Home office maintains control over pricing info that the field sales force uses and present to their customers.
  • Each admin controls their individual area in CallidusCloud CPQ and the super admin orchestrates the total package for ease of use by the field sales force.
  • The reporting tools lets us know who is actually using the tool. We like that very much as it can be a good thing to show at salesman review time.
Richard Peterson profile photo

Cons

Apttus

  • The configuration of this product in terms of setting it up for users, requires a developer. The sales process tells you that it is built on the Force.com platform and an admin can configure it, however, this is not true. It required Visual Force and APEX configuration to make it work for the users.
  • Upgrading to the next version of the product also requires developers involved. It is not a simply managed package to be downloaded and updated, it requires post-upgrade development to return it to users for testing.
  • The Contract management module is not very robust. It is essentially a separate object that just houses the physical document and you can put "Send Email" buttons and apply an approval process to it, however it is not a contract management tool in the sense of managing document versioning and redlining. Negotiations just occur in word like they normally do.
  • Misleading Template builder "included." To get templates, and contracts you need to buy the add-in to those modules which you've already purchased called "X-Author." The plug-in allows you to edit templates and manage some redlines, but it's cost prohibitive as it costs as much as a user license to the product itself.
  • Expensive. When we compared a license of this product vs the license to salesforce itself, Apttus, with standard modules, costs double the price of a normal Salesforce seat license.
No photo available

CallidusCloud CPQ

  • CallidusCloud CPQ could be better at releasing patches sooner after new upgrades are released.
  • Don't wait so long between new versions. Upgrades are time consuming and expensive. Help us make them quicker.
Richard Peterson profile photo

Likelihood to Renew

Apttus

Apttus 9.9
Based on 9 answers
The business is not seeing the value and we are not ready to use the features.

We will likely switch back to native Salesforce.com and customize it to meet our needs or find a smaller vendor
No photo available

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

Usability

Apttus

Apttus 8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus

Apttus 10.0
Based on 2 answers
I have not heard of any issue
No photo available

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

Support

Apttus

Apttus 8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

Online Training

Apttus

Apttus 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

Implementation

Apttus

Apttus 1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo

CallidusCloud CPQ

No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus

We evaluated Configure Price Quote in 2015. At that time we evaluated Steel Brick & determined it could not easily handle our complex pricing rules. We also evaluated Big Machines and determined it was too much of a tool kit, requiring significantly more ongoing administrative support.Apttus CPQ provide a clean solution with capabilities to address our complex pricing rules with the ability to leverage our existing Salesforce administrator resources to support it.
Jack Borland profile photo

CallidusCloud CPQ

CallidusCloud CPQ is a more robust tool and offered better training options, allowing us to get up to speed faster. Cost was a big factor, but with CallidusCloud CPQ we received a state of the art program for our team.
Richard Peterson profile photo

Return on Investment

Apttus

  • It's helped reps be more efficient and respond faster to customer requests
  • It's definitely helped sales ops and support.
Alejandro A. Cabral profile photo

CallidusCloud CPQ

  • We feel CallidusCloud CPQ has a positive impact on our ROI, even though it is hard to make is measurable in dollars and cents.
  • It is the one tools that is the great equalizer for our field sales force. Everybody is treated the same and the more time they invest in learning how to master CallidusCloud CPQ, the more they get from the program and the bigger their commission checks are.
Richard Peterson profile photo

Pricing Details

Apttus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CallidusCloud CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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