What users are saying about

Apttus

Top Rated
39 Ratings

Apttus

Top Rated
39 Ratings
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Score 7.4 out of 101

CallidusCloud CPQ

10 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Apttus

Apttus CPQ excels for complex contract and/or complex pricing requirements. If your business has simple pricing rules, a less full featured solution may be more appropriate.Apttus CPQ is an easy system to administer, using the same object logic as the Salesforce platform.We implemented Apttus for virtually all of our sales representative processes, and in doing so found that we virtually eliminated speculative ordering.
Jack Borland profile photo

CallidusCloud CPQ

CallidusCloud CPQ is good a keeping a diverse sales force on the same page, but it could be easier for the super admin to make exceptions for certain regions or channels.
Richard Peterson profile photo

Feature Rating Comparison

CPQ

Apttus
6.6
CallidusCloud CPQ
5.7
Quote sharing/sending
Apttus
7.1
CallidusCloud CPQ
9.0
Product configuration
Apttus
6.7
CallidusCloud CPQ
8.0
Configuration options
Apttus
7.1
CallidusCloud CPQ
4.0
Pricing rules
Apttus
7.1
CallidusCloud CPQ
3.0
Price adjustment
Apttus
6.9
CallidusCloud CPQ
4.0
Purchase history and open contracts
Apttus
6.1
CallidusCloud CPQ
Guided selling/Sales portal
Apttus
5.2
CallidusCloud CPQ
8.0
CPQ reporting & analytics
Apttus
5.7
CallidusCloud CPQ
9.0
CPQ-CRM integration
Apttus
7.6
CallidusCloud CPQ
Attachments to quotes
Apttus
5.9
CallidusCloud CPQ
5.0
Order capturing
Apttus
CallidusCloud CPQ
1.0

Pros

  • Force.com native is very important to us - for reporting, administration, integration, and uptime.
  • 70% of our business is back to base, so having customer owned assets fall under the same inclusion rules as items in the cart is critical.
  • Variable bundles allow us to build fewer bundles.
Stryder Thompkins profile photo
  • Home office maintains control over pricing info that the field sales force uses and present to their customers.
  • Each admin controls their individual area in CallidusCloud CPQ and the super admin orchestrates the total package for ease of use by the field sales force.
  • The reporting tools lets us know who is actually using the tool. We like that very much as it can be a good thing to show at salesman review time.
Richard Peterson profile photo

Cons

  • I think Apttus is to heavily reliant on Salesforce and that you should have the option to create an account without a SF number
  • Considering that it's a CRM, I think the interface could stand to be a bit more reader friendly and geared towards legal users as opposed to Sales
  • Configurations and data loads are very cumbersome and I wish that you didn't need a Salesforce administrator to create customizations.
  • When creating new contract clauses for an account, many were duplicative because that function is very sensitive and would duplicate at the slightest unintentional flinch of the mouse.
No photo available
  • CallidusCloud CPQ could be better at releasing patches sooner after new upgrades are released.
  • Don't wait so long between new versions. Upgrades are time consuming and expensive. Help us make them quicker.
Richard Peterson profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
The business is not seeing the value and we are not ready to use the features.

We will likely switch back to native Salesforce.com and customize it to meet our needs or find a smaller vendor
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No score
No answers yet
No answers on this topic

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
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No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
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No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
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No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
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No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I cannot recall the names of one other CRM that we reviewed. Apttus won because Upside went to an enterprise model and we no longer met their standards. Selectica was priced high if I can recall correctly and I think they did not have the Salesforce component at the time.
No photo available
CallidusCloud CPQ is a more robust tool and offered better training options, allowing us to get up to speed faster. Cost was a big factor, but with CallidusCloud CPQ we received a state of the art program for our team.
Richard Peterson profile photo

Return on Investment

  • You have all irons in one system. Previously, we were fragmented - we were on paper contracts, some in our ERP, others in PDFs on someone’s desktop. The importance of having all data in Salesforce.com in a standardized fashion has become blatant.
  • Avoiding more custom system maintenance burden. We try to use out of the box as much as possible. When considering what you do customize, make sure there’s a good business reason for it.
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  • We feel CallidusCloud CPQ has a positive impact on our ROI, even though it is hard to make is measurable in dollars and cents.
  • It is the one tools that is the great equalizer for our field sales force. Everybody is treated the same and the more time they invest in learning how to master CallidusCloud CPQ, the more they get from the program and the bigger their commission checks are.
Richard Peterson profile photo

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CallidusCloud CPQ

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details