What users are saying about
Top Rated
41 Ratings
Top Rated
41 Ratings
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Score 7 out of 101
10 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
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CallidusCloud CPQ

CallidusCloud CPQ is good a keeping a diverse sales force on the same page, but it could be easier for the super admin to make exceptions for certain regions or channels.
Richard Peterson profile photo

Feature Rating Comparison

CPQ

Apttus
6.5
CallidusCloud CPQ
5.7
Quote sharing/sending
Apttus
7.1
CallidusCloud CPQ
9.0
Product configuration
Apttus
6.6
CallidusCloud CPQ
8.0
Configuration options
Apttus
7.1
CallidusCloud CPQ
4.0
Pricing rules
Apttus
7.1
CallidusCloud CPQ
3.0
Price adjustment
Apttus
6.8
CallidusCloud CPQ
4.0
Purchase history and open contracts
Apttus
6.0
CallidusCloud CPQ
Guided selling/Sales portal
Apttus
5.1
CallidusCloud CPQ
8.0
CPQ reporting & analytics
Apttus
5.7
CallidusCloud CPQ
9.0
CPQ-CRM integration
Apttus
7.6
CallidusCloud CPQ
Attachments to quotes
Apttus
5.8
CallidusCloud CPQ
5.0
Order capturing
Apttus
CallidusCloud CPQ
1.0

Pros

  • Tracks contract status. It's basically a time stamping function and hard to mess up.
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  • Home office maintains control over pricing info that the field sales force uses and present to their customers.
  • Each admin controls their individual area in CallidusCloud CPQ and the super admin orchestrates the total package for ease of use by the field sales force.
  • The reporting tools lets us know who is actually using the tool. We like that very much as it can be a good thing to show at salesman review time.
Richard Peterson profile photo

Cons

  • It was a struggle to get implemented. The reasons may be more organizational than system based however.
  • We were told, just sign us on and you’re going but we learned that doesn’t work. You cannot just hand-off small apps that will be owned by the business.
  • The rep from Apptus glossed over a lot of the facts about how implementation needed to work, specifically, the role of business, IT. We didn’t have someone from IT driving the project. At our company, it’s considered a User Managed Application, whereby the business is responsible for it. Since however it’s on the Salesforce.com platform, it is IT managed. The fact that it’s on Salesforce.com, drives the need for IT involvement – that along with the nature of the level of integration required.
No photo available
  • CallidusCloud CPQ could be better at releasing patches sooner after new upgrades are released.
  • Don't wait so long between new versions. Upgrades are time consuming and expensive. Help us make them quicker.
Richard Peterson profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
Implementation is hard no matter what software you use, so depending on the employee bandwidth at the time of renewal, I would consider transitioning if another software that was drastically better came along.
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No score
No answers yet
No answers on this topic

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
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No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
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No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
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No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
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No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't [try] any other options. Finding a product to work with Excel and Salesforce was difficult and our only solution was Xauthor from Apttus.
Jacquealine Carter profile photo
CallidusCloud CPQ is a more robust tool and offered better training options, allowing us to get up to speed faster. Cost was a big factor, but with CallidusCloud CPQ we received a state of the art program for our team.
Richard Peterson profile photo

Return on Investment

  • Reporting is great with Apttus, fast approval and less time for the quote to get out the door in the hands of a customer.
  • DocuSign integration allows for seamless experience for the rep
  • Synchronization with opportunities allow for easy forecasting
Jenny Kandah profile photo
  • We feel CallidusCloud CPQ has a positive impact on our ROI, even though it is hard to make is measurable in dollars and cents.
  • It is the one tools that is the great equalizer for our field sales force. Everybody is treated the same and the more time they invest in learning how to master CallidusCloud CPQ, the more they get from the program and the bigger their commission checks are.
Richard Peterson profile photo

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CallidusCloud CPQ

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details