What users are saying about
44 Ratings
31 Ratings
44 Ratings
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Score 6.8 out of 101
31 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
No photo available

Conga Composer

There are so many opportunities to use Conga, and that's what I love about it. We use it for a few of our documents, but now I've become aware of how many more of our processes we can move from manual entry to automative processes. It's probably well suited for organizations that use word documents, write ups, and other items- probably wouldn't be well suited for organizations just needing to see the numbers
Kelsie Hamilton profile photo

Feature Rating Comparison

CPQ

Apttus
5.8
Conga Composer
Quote sharing/sending
Apttus
6.3
Conga Composer
Product configuration
Apttus
5.6
Conga Composer
Configuration options
Apttus
6.3
Conga Composer
Pricing rules
Apttus
6.3
Conga Composer
Price adjustment
Apttus
5.7
Conga Composer
Purchase history and open contracts
Apttus
6.0
Conga Composer
Guided selling/Sales portal
Apttus
4.5
Conga Composer
CPQ reporting & analytics
Apttus
4.9
Conga Composer
CPQ-CRM integration
Apttus
7.6
Conga Composer
Attachments to quotes
Apttus
4.9
Conga Composer

Pros

Apttus

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland profile photo

Conga Composer

  • We use Conga primarily for document generation.
  • An example is Generation of Proposals
  • Another example is generation of quotes
  • We have also used Conga to generate invoices
  • At times we have used Conga to generate formal documents for Govt purposes. Essentially any type of document that is based on Salesforce data is a good use case for Conga.
Naveen Gabrani profile photo

Cons

Apttus

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
No photo available

Conga Composer

  • While it is a much easier experience than using code to arrive at a document solution, it can still get VERY technical. Beyond the click and drag style of document that you see in the demonstrations.
  • When it goes wrong, finding out WHERE it has gone wrong can be maddening. There is a lot of support out there but that sometimes translates to a vast amount of options to investigate when troubleshooting.
Simon Whight profile photo

Likelihood to Renew

Apttus

Apttus 9.9
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins profile photo

Conga Composer

Conga Composer 8.0
Based on 1 answer
It's a big part of what we do internally, so would renew as it saves us time and is part of our process. In order to switch we'd need a good price break with same functions available
Christopher Rodriguez profile photo

Usability

Apttus

Apttus 8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available

Conga Composer

Conga Composer 8.0
Based on 2 answers
Takes a lot to set up initally but once it is then it's solid so need to get over that hump first
Christopher Rodriguez profile photo

Reliability and Availability

Apttus

Apttus 10.0
Based on 2 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
No photo available

Conga Composer

No score
No answers yet
No answers on this topic

Performance

Apttus

Apttus 10.0
Based on 2 answers
No answer on this topic is available.

Conga Composer

Conga Composer 9.0
Based on 1 answer
This product appears to work well. It was not a fit for us this time, but we would consider in future
Robin Craigen profile photo

Support

Apttus

Apttus 8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available

Conga Composer

Conga Composer 6.0
Based on 1 answer
Haven't used support much, but good documentation so solid rating here
Christopher Rodriguez profile photo

Online Training

Apttus

Apttus 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available

Conga Composer

No score
No answers yet
No answers on this topic

Implementation

Apttus

Apttus 1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo

Conga Composer

Conga Composer 6.0
Based on 1 answer
Took a while to do but overall fine, did it myself
Christopher Rodriguez profile photo

Alternatives Considered

Apttus

At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
King Ou profile photo

Conga Composer

We chose Conga due to the price point (cost for licenses). It was among the more affordable options but we did not have to sacrifice quality. In addition, the integration with Salesforce is key for us. We are able to connect student interactions and actions with our mailings. We also like how it is user friendly
Wendy Hamstra-Smith profile photo

Return on Investment

Apttus

  • I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.
No photo available

Conga Composer

  • It provided a consistent quote template...everyone's quotes looked like we wanted them to.
  • It protected data integrity by controlling the output formats (i.e. PDF vs. Word).
  • It worked seamlessly behind the scenes making it easy for the team to be self sufficient generating documents.
Rick Scouffas profile photo

Screenshots

Conga Composer

Pricing Details

Apttus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Conga Composer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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