44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.8 out of 101
Based on 44 reviews and ratings
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.1 out of 101
Based on 33 reviews and ratings
Likelihood to Recommend
Apttus
I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.

Verified User
Manager in Information Technology
Information Technology and Services Company, 5001-10,000 employeesCoupa
Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
SVP Finance
The Leukemia & Lymphoma Society, Inc.Non-Profit Organization Management, 501-1000 employees
Feature Rating Comparison
CPQ
Apttus
5.6
Coupa
—
Quote sharing/sending
Apttus
6.1
Coupa
—
Product configuration
Apttus
5.3
Coupa
—
Configuration options
Apttus
6.1
Coupa
—
Pricing rules
Apttus
6.1
Coupa
—
Price adjustment
Apttus
5.4
Coupa
—
Purchase history and open contracts
Apttus
6.0
Coupa
—
Guided selling/Sales portal
Apttus
4.4
Coupa
—
CPQ reporting & analytics
Apttus
4.6
Coupa
—
CPQ-CRM integration
Apttus
7.5
Coupa
—
Attachments to quotes
Apttus
4.7
Coupa
—
Pros
Apttus
- Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
- Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
- Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Sales Operations Manager
Wolters Kluwer Legal & Regulatory USComputer Software, 5001-10,000 employees
Coupa
- Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
- No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
- Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
- SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
- Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Procurement Manager
Sprouts Farmers MarketRetail, 10,001+ employees
Cons
Apttus
- As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.

Verified User
Director in Information Technology
Health, Wellness and Fitness Company, 501-1000 employeesCoupa
- Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
- We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Assistant Controller
Aspire Public SchoolsEducation Management, 1001-5000 employees
Likelihood to Renew
Apttus
Apttus 9.9
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Director, IT
BlackbaudComputer Software, 1001-5000 employees
Usability
Apttus
Apttus 8.0
Based on 1 answer
I cannot rate as I am not an end user.

Verified User
Manager in Information Technology
Semiconductors Company, 501-1000 employeesReliability and Availability
Apttus
Apttus 10.0
Based on 2 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.

Verified User
Administrator in Sales
Computer Software Company, 501-1000 employeesSupport
Apttus
Apttus 8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.
I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.

Verified User
Administrator in Sales
Computer Software Company, 501-1000 employeesOnline Training
Apttus
Apttus 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.
We had to understand how objects worked to figure out how to structure our data.
I would have liked more in-depth training but it would have been an additional cost
We had to understand how objects worked to figure out how to structure our data.
I would have liked more in-depth training but it would have been an additional cost

Verified User
Administrator in Sales
Computer Software Company, 501-1000 employeesImplementation
Apttus
Apttus 1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Director, IT
BlackbaudComputer Software, 1001-5000 employees
Alternatives Considered
Apttus
At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
Director Systems and Solutions
GLOBALFOUNDRIESSemiconductors, 10,001+ employees
Coupa
We evaluated Ariba, Basware. We chose Coupa for its cost effectiveness, richness of features, functionality and value for money. Coupa customer service is also very good. Coupa is investing time and effort to bring in more features and constantly improving its products. Some of our suppliers and customers are already using coupa.
Cloud Procure to Pay Consultant
KPMG USReal Estate, 5001-10,000 employees
Return on Investment
Apttus
- I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.

Verified User
Former Employee in Legal
Computer Software Company, 501-1000 employeesCoupa
- Coupa is an extension of our ERP. It has provided value by delivering visibility and transparency in our spend management.
- The adoption by all is a key deliverable for us. In order to take advantage of the visibility, we need all spend under management in Coupa. We are moving in this direction with very positive feedback from our end users.
- We will drive savings by being able to negotiate with our suppliers with the analytics that Coupa provides. Coupa allows us to track supplier performance and manage the relationship in real time.
SVP Finance
The Leukemia & Lymphoma Society, Inc.Non-Profit Organization Management, 501-1000 employees
Screenshots
Coupa
—Pricing Details
Apttus
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Coupa
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No