What users are saying about
Top Rated
41 Ratings
22 Ratings
Top Rated
41 Ratings
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Score 7 out of 101
22 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
No photo available

Emptoris

Emptoris is well suited for any organization which has a high volume of contracts to manage.
No photo available

Feature Rating Comparison

CPQ

Apttus
6.5
Emptoris
Quote sharing/sending
Apttus
7.0
Emptoris
Product configuration
Apttus
6.6
Emptoris
Configuration options
Apttus
7.0
Emptoris
Pricing rules
Apttus
7.0
Emptoris
Price adjustment
Apttus
6.8
Emptoris
Purchase history and open contracts
Apttus
6.0
Emptoris
Guided selling/Sales portal
Apttus
5.1
Emptoris
CPQ reporting & analytics
Apttus
5.6
Emptoris
CPQ-CRM integration
Apttus
7.6
Emptoris
Attachments to quotes
Apttus
5.8
Emptoris

Contract Authoring

Apttus
Emptoris
8.3
Contract creation
Apttus
Emptoris
9.0
Contract templates
Apttus
Emptoris
7.8
Clause library/saved fields
Apttus
Emptoris
8.3
Guided logic
Apttus
Emptoris
8.0

Contract Collaboration

Apttus
Emptoris
7.9
Contract sharing
Apttus
Emptoris
8.0
Contract editing
Apttus
Emptoris
8.7
Collaborating on contracts
Apttus
Emptoris
7.5
MS Word plug-in
Apttus
Emptoris
7.5
Approval process
Apttus
Emptoris
8.2
Interdepartmental workflows
Apttus
Emptoris
7.8

Contract Monitoring

Apttus
Emptoris
7.8
Contract database
Apttus
Emptoris
7.7
Legacy contracts
Apttus
Emptoris
7.4
Contract search
Apttus
Emptoris
7.5
Contract milestone reminders & alerts
Apttus
Emptoris
8.5
Custom contract reports
Apttus
Emptoris
7.4
Tracking contract status
Apttus
Emptoris
8.4
Compliance check
Apttus
Emptoris
7.9

Pros

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland profile photo
  • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
  • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
  • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
  • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
  • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
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Cons

  • Apttus has not completely transitioned from a product suite to a product platform vendor. Upgrades of certain products can have interoperability issues with other products in the Apttus stack. Our pain point here was attempting to use Apttus Xauthor for Excel to get around product line limitations in the Apttus CPQ shopping cart. The ultimate resolution was for us to upgrade and leverage the latest version of CPQ, where pricing callback limitations were addressed by client side processing, rather than the hybrid Xauthor process we tried to use.
  • Upgrades in general require significant testing to ensure no unanticipated issues occur. We have a complete Salesforce sandbox dedicated to providing an environment for testing any modifications or upgrades.
  • Apttus support model almost requires you to purchase premium support. Given the CPQ system is complex, the level of skilled support available through basic support require you to escalate several times before getting to a resource that can address your issue.
Jack Borland profile photo
  • Slower when running long reports
  • When upgraded to 10.0, integration was not seamless and it took more time than expected
  • Reporting features have scope for improvement
Digvijay Singh profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
We have seen great results. 25% reduction in cost, 40% improvement in process efficiency, 60% increase in velocity of signed contracts.
Greg McLaughlin profile photo
Emptoris8.0
Based on 10 answers
It's a great contract management tracking tool.
Lawona Bodney profile photo

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
Emptoris8.0
Based on 2 answers
Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
Digvijay Singh profile photo

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available
No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
Emptoris8.0
Based on 2 answers
The support team is responsive. On a few cases, issues take longer than usual to get resolved but mostly support is pretty good.
Digvijay Singh profile photo

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We evaluated Configure Price Quote in 2015. At that time we evaluated Steel Brick & determined it could not easily handle our complex pricing rules. We also evaluated Big Machines and determined it was too much of a tool kit, requiring significantly more ongoing administrative support.Apttus CPQ provide a clean solution with capabilities to address our complex pricing rules with the ability to leverage our existing Salesforce administrator resources to support it.
Jack Borland profile photo
I would say there are positives and negatives to all. Emptoris seemed to be more advanced in progression of their tool. Others seem to have created a tool to meet a customers need and was not part of their core business model or competency.
Justan Wright profile photo

Return on Investment

  • The ability to generate engineered configurations that is right by construction has reduced the cycle time of the customer engagement. The fact that we are able to guide the process and end up with a validated bill of material reduces the iterations with the customers.
  • As long as the validations rules are correct the generated bill of material is accurate. We are now looking at using Apttus to perform quality checks in our product rules since the tool is able to test different configurations quickly and efficiently.
  • Configuration that use to take weeks and consumed valuable engineering resources has been transformed to become a customer facing application that is simple enough for customer to self-service.
King Ou profile photo
  • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
  • We always felt we could do "two times the work, with half the people and deliver double the savings".
Gregg Brandyberry profile photo

Screenshots

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Emptoris

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details