What users are saying about
Top Rated
41 Ratings

Salesforce CPQ

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Top Rated
44 Ratings
Top Rated
41 Ratings
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Score 7 out of 101

Salesforce CPQ

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Top Rated
44 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Apttus

For any organization that runs standard or non-standard sales cycles Apttus is a great fit. If you're an organization that requires heavy involvement for approvals from finance, legal or executives, having Apttus CPQ streamlines your process and ensures that you are able to deliver both accurate and timely quotes as well contracts. Additionally, partnering with Apttus will help you identify and shore up gaps in your current process.
Matt Amundson profile photo

Salesforce CPQ

Great when using AI tool Einstein to get recommendations on best quotes and added products and services to offer. It allows guided selling so new reps don't have to know the whole product catalog and allows easy discounting and approvals. It is tough with custom quote designs but can be solved with a CLM tool like Conga or SpringCM that will also provide other benefits like contract management and storage.
No photo available

Feature Rating Comparison

CPQ

Apttus
6.5
Salesforce CPQ
8.3
Quote sharing/sending
Apttus
7.0
Salesforce CPQ
8.8
Product configuration
Apttus
6.6
Salesforce CPQ
8.2
Configuration options
Apttus
7.1
Salesforce CPQ
8.3
Pricing rules
Apttus
7.1
Salesforce CPQ
8.5
Price adjustment
Apttus
6.8
Salesforce CPQ
8.0
Purchase history and open contracts
Apttus
6.0
Salesforce CPQ
7.9
Guided selling/Sales portal
Apttus
5.1
Salesforce CPQ
7.5
CPQ reporting & analytics
Apttus
5.7
Salesforce CPQ
7.0
CPQ-CRM integration
Apttus
7.6
Salesforce CPQ
9.0
Attachments to quotes
Apttus
5.8
Salesforce CPQ
8.7
Order capturing
Apttus
Salesforce CPQ
9.5

Pros

  • Document management and workflow have been a success. This was the main benefit we were looking for.
  • It is not a very complicated application
  • If you are working with a specific account on a specific design, there is a tie between the NDA and design i.e., a CRM view.
  • The # of IT tickets is modest now that it’s up and running.
No photo available
  • Guided selling for easily on-boarding new reps
  • Bundles that make up-selling and cross-selling a breeze
  • Discounting and approvals that make for easily automated processes
  • AI tool Einstein to get recommendations of the best performing wording and orders
No photo available

Cons

  • A little difficult to learn
Trish Buyer profile photo
  • Could be reduced to less steps than it already is
  • Some steps need additional workflow than desirable
No photo available

Likelihood to Renew

Apttus10.0
Based on 9 answers
Implementation is hard no matter what software you use, so depending on the employee bandwidth at the time of renewal, I would consider transitioning if another software that was drastically better came along.
No photo available
Salesforce CPQ9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB profile photo

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
Salesforce CPQ8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB profile photo

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available
Salesforce CPQ9.1
Based on 1 answer
No answer on this topic is available.

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
Salesforce CPQ4.5
Based on 5 answers
I wish they would get on the phone with me and actually provide me in-depth support at a minimum since I haven't had training and nobody provided me with insight that our instance of CPQ was two years old until I was proactive and asked about the issues we were having. They should provide service/product version update information proactively to their customers.
No photo available

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More robust than the competition from what I hear. I was not here when Steelbrick was installed
No photo available
CPQ is much more intuitive and user-friendly than JDE. JDE is clunky and was not native to the Oracle CRM tool, which created problems when it came to quote creation and consistency in how deals are moved through the pipeline. We chose CPQ because we were already using SFDC as our CRM tool.
Cameron Walker profile photo

Return on Investment

  • Improved process speed.
  • Increased contract quality.
  • Ability to search contracts by term or clause.
Greg McLaughlin profile photo
  • The use of Steelbrick has cut us back from 5 inside sales people regularly creating quotes to only having 2.5 people create quotes. it has significantly freed up our team to do other things, like actively selling and talking to customers.
  • The output document is less rich, from a content and visual appeal standpoint, compared to what we offered previously.
Jack Pennuto profile photo

Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Apttus Editions & Modules
Apttus
Additional Pricing Details

Salesforce CPQ

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Salesforce CPQ Editions & Modules
Salesforce CPQ
Edition
Basic
$301
Professional
$501
Enterprise
$751
1. Per User per Month
Additional Pricing Details