What users are saying about
44 Ratings
Top Rated
70 Ratings
44 Ratings
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Score 6.8 out of 101
Top Rated
70 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
No photo available

Salesforce CPQ

Very well suited if you need to standardize quotes, discounts etc. The level of customization and rules are really robust. The approval process is also very useful and allows for that automation in Salesforce directly as well. It is not as well suited if you need great customization of quote templates. The standardization is its strength if you need that, but if you don't or you need flexibility, CPQ is probably not the right tool.
No photo available

Feature Rating Comparison

CPQ

Apttus
5.6
Salesforce CPQ
8.3
Quote sharing/sending
Apttus
6.1
Salesforce CPQ
8.6
Product configuration
Apttus
5.3
Salesforce CPQ
8.2
Configuration options
Apttus
6.1
Salesforce CPQ
8.4
Pricing rules
Apttus
6.1
Salesforce CPQ
8.1
Price adjustment
Apttus
5.4
Salesforce CPQ
7.9
Purchase history and open contracts
Apttus
6.0
Salesforce CPQ
8.4
Guided selling/Sales portal
Apttus
4.4
Salesforce CPQ
8.1
CPQ reporting & analytics
Apttus
4.7
Salesforce CPQ
7.4
CPQ-CRM integration
Apttus
7.5
Salesforce CPQ
8.9
Attachments to quotes
Apttus
4.7
Salesforce CPQ
8.9
Order capturing
Apttus
Salesforce CPQ
8.5

Pros

Apttus

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland profile photo

Salesforce CPQ

  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens profile photo

Cons

Apttus

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
No photo available

Salesforce CPQ

  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
No photo available

Likelihood to Renew

Apttus

Apttus 9.9
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins profile photo

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB profile photo

Usability

Apttus

Apttus 8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB profile photo

Reliability and Availability

Apttus

Apttus 10.0
Based on 2 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
No photo available

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
No answer on this topic is available.

Support

Apttus

Apttus 8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available

Salesforce CPQ

Salesforce CPQ 6.7
Based on 7 answers
The support from the team at Salesforce CPQ has been solid and consistent. Any time someone from my team is in need of assistance, the Salesforce CPQ team is always available and extremely knowledgeable. I feel like we are fully supported if there are glitches with the program or if I am stuck in a situation where I do not know how to accomplish a task.
Jeff Mullin profile photo

Online Training

Apttus

Apttus 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available

Salesforce CPQ

No score
No answers yet
No answers on this topic

Implementation

Apttus

Apttus 1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo

Salesforce CPQ

No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus

At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
King Ou profile photo

Salesforce CPQ

During evaluation of a CPQ solution we reviewed multiple products. In our business, we sell HVAC equipment, but that equipment typically has to fit engineering specifications for a building. Some of the solutions we viewed were oriented to configure a solution based on pre-determined options, such as selecting options onto a standard automobile chassis. Other solutions offered similar functionality as Steelbrick though were not developed on the Force.com platform. Our requirements included integration with the Force.com platform and Steelbrick met that requirement along with functional requirements
Chris Osment profile photo

Return on Investment

Apttus

  • I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.
No photo available

Salesforce CPQ

  • Positive impacts include the time it takes to adjust quotes - that is if the sales team is trained to know how to do this. It takes under 5 minutes to edit quotes.
  • Negative impacts include the fact that once a quote is approved in our approval process, edits cannot be made unless certain fields are reversed, which is a huge pain. A lot of the edits that sales requests to make after a quote has been approved can be attributed to the lack of training and support access they have fromCPQ though.
No photo available

Pricing Details

Apttus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apttus Editions & Modules

Additional Pricing Details

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Edition
Basic$301
Professional$501
Enterprise$751
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Apttus
6.2
Salesforce CPQ
7.9

Likelihood to Renew

Apttus
9.9
Salesforce CPQ
9.1

Usability

Apttus
8.0
Salesforce CPQ
8.6

Reliability and Availability

Apttus
10.0
Salesforce CPQ
9.1

Performance

Apttus
10.0
Salesforce CPQ
8.2

Support

Apttus
8.0
Salesforce CPQ
6.7

Online Training

Apttus
7.0
Salesforce CPQ

Implementation

Apttus
1.0
Salesforce CPQ

Scalability

Apttus
Salesforce CPQ
8.2

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