What users are saying about
44 Ratings
Top Rated
57 Ratings
44 Ratings
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Score 6.9 out of 101
Top Rated
57 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
No photo available

Salesforce CPQ

Very well suited if you need to standardize quotes, discounts etc. The level of customization and rules are really robust. The approval process is also very useful and allows for that automation in Salesforce directly as well. It is not as well suited if you need great customization of quote templates. The standardization is its strength if you need that, but if you don't or you need flexibility, CPQ is probably not the right tool.
No photo available

Feature Rating Comparison

CPQ

Apttus
6.0
Salesforce CPQ
8.4
Quote sharing/sending
Apttus
6.5
Salesforce CPQ
8.8
Product configuration
Apttus
5.9
Salesforce CPQ
8.3
Configuration options
Apttus
6.5
Salesforce CPQ
8.5
Pricing rules
Apttus
6.5
Salesforce CPQ
8.5
Price adjustment
Apttus
6.0
Salesforce CPQ
7.9
Purchase history and open contracts
Apttus
6.0
Salesforce CPQ
8.2
Guided selling/Sales portal
Apttus
4.6
Salesforce CPQ
7.8
CPQ reporting & analytics
Apttus
5.1
Salesforce CPQ
7.1
CPQ-CRM integration
Apttus
7.6
Salesforce CPQ
9.0
Attachments to quotes
Apttus
5.2
Salesforce CPQ
8.9
Order capturing
Apttus
Salesforce CPQ
9.5

Pros

Apttus

  • Ability to manage large quantities of validation rules necessary for complex product builds.
  • No product addresses a company's requirement right out of the box, but Apttus CPQ is built on the Salesforce.com platform which is a distinct advantage for us. It allows us to build functional extensions, and customize the application to our specific usage.
  • Service and support is the key for any product, and Apttus has always made efforts to support their products with continual improvements.
King Ou profile photo

Salesforce CPQ

  • Discounting Rules are very flexible and robust.
  • Guided Selling configurations are very strong.
  • Integration with Docusign really speeds up the sales process.
No photo available

Cons

Apttus

  • The GUI design of Apttus is configurable but prescriptive. If you want a very specific look and feel, it will take some effort to do so. There have been some modern design updates recently using AngularJS. Check it out to see if it works for you.
King Ou profile photo

Salesforce CPQ

  • Calc and process time are slow, as is the case with many Salesforce native applications. If there are too many line items, you may see APEX errors.
  • The order form process can get very lengthy if you have several line items or need to account for year over year increases in per subscriber cost with separate line items for each year in a multi-year agreement.
  • If there are not multiple people eligible to approve a quote at a certain stage in the approval process, it can take a significant amount of time if that individual is away from their computer / mobile device.
Danielle DesBiens profile photo

Likelihood to Renew

Apttus

Apttus 10.0
Based on 9 answers
It's a good tool.
Vaibhav Mankame, PMP, CSM profile photo

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB profile photo

Usability

Apttus

Apttus 8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
SteelBrick has been able to cover 80% of our needs and we have overall happy with the results.
Christina Rowell profile photo

Reliability and Availability

Apttus

Apttus 10.0
Based on 2 answers
I have not heard of any issue
No photo available

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
No answer on this topic is available.

Support

Apttus

Apttus 8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available

Salesforce CPQ

Salesforce CPQ 4.5
Based on 5 answers
I wish they would get on the phone with me and actually provide me in-depth support at a minimum since I haven't had training and nobody provided me with insight that our instance of CPQ was two years old until I was proactive and asked about the issues we were having. They should provide service/product version update information proactively to their customers.
No photo available

Online Training

Apttus

Apttus 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available

Salesforce CPQ

No score
No answers yet
No answers on this topic

Implementation

Apttus

Apttus 1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo

Salesforce CPQ

No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus

More robust than the competition from what I hear. I was not here when Steelbrick was installed
No photo available

Salesforce CPQ

Salesforce CPQ is definitely more robust and visually appealing than previously using Oracle Configurator and Siebel. For the most part, I very much prefer Salesforce CPQ. I love the ease of being able to create simple bundles on the fly and release a new promotional bundle for our sales and marketing teams. I was really excited by Big Machine's guided selling ability and significantly disappointed in Salesforce's approach. They advertise a robust guided selling tool and they're not quite there yet. Rule building is largely simplified, most rules take just a few clicks to build but there is some functionality in the much older Oracle Configurator that was much easier in Oracle that it is in Salesforce CPQ.
No photo available

Return on Investment

Apttus

  • Improved efficiency
  • Improved forecast accuracy
  • Improved company branding and productivity
Ravi Thota profile photo

Salesforce CPQ

  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Chris Osment profile photo

Pricing Details

Apttus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apttus Editions & Modules

Apttus
Additional Pricing Details

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Salesforce CPQ
Edition
Basic
$301
Professional
$501
Enterprise
$751
1. Per User per Month
Additional Pricing Details

Add comparison