Likelihood to Recommend Aras PLM works for our company, yet I don't have experience with any other software system. The system does not refresh and update quickly. Often times users need to force a refresh or logout and logon to verify changes and updates. The Lock and Unlock feature needs getting used to.
Read full review Blue Cherry is competitively priced to compete with other solutions. It is well suited where a good training system is in place in the business and where at least a small IT team is present. I also would recommend on-prem installations as opposed to cloud-based as I have heard negative feedback about the cloud-based product. Blue Cherry may be more appropriate for companies that either are still developing their processes and can be tweaked to fit within the Blue Cherry ecosystem, or in larger companies where they can afford potentially substantial costs to customize Blue Cherry to their needs or desires.
Read full review Pros Aras PLM definitely controls documents and provides the approval levels needed to be compliant. Aras PLM makes organizing and structuring libraries logical and intuitive. The search tools in Aras PLM provides quick and efficient access to documents Read full review Manage production orders which is the primary portion of the business. Manage Sales Orders including allocation based on rules so we can manage order fulfilment successfully. Manage Designs and promotion to Styles which works so much smoother when integrated in the same base software. Manage Invoicing and credit memos and be able to report on NSR and total sales, units moved, etc. Read full review Cons Aras PLM uses terms and labels that can be confusing like Subsystem / Subsystem Version, Project Record Number (PRN). Companies need to understand these terms and develop business processes to set user standards. I personally use Aras PLM to manage information technology project documents. In my opinion, Aras PLM is more geared to product and engineering. I would like to see a general project management Aras PLM version with terms and labels that I am familiar with. The description field should be made required. Many of our engineers have created records and left that blank because it was not required. This would help with the context or background of each record. Read full review Blue Cherry being so robust can be quite a bit to manage and really requires good training of users. Documentation is not the best due to the various possible configurations you can do with this system. It is difficult to document for all use cases. Consistency throughout the product as far as language used in different screens referring to the same item, but language can be customized so it can generally be made to match as needed. I think some really complete documentation on a few common use cases could be developed to help train users with properly formatted training sessions. Blue Cherry Add-Ons generally feel like they have not been well tested before being released and sold to their customers. We had issue (some major where we stopped using them) with pretty much every single add-on we have purchased, from B2b eComm, Shopify connector, CSC (Collaborative Supply Chain), NuOrder connector as some major examples. Read full review Likelihood to Renew Our company is moving from repositories like
IBM Notes , MS Sharepoint, and plain network file share directories to a more controlled system of recordd like Aras PLM.
Read full review Support Rating I give this rating because CGS has a 'by design' policy meaning that if the product has been functioning a specific way for some time....even if that functionality is buggy or simply incorrect...they will call that 'by design' meaning you need to have a MOD (modification) done which means you need to pay for it. They generally seem to start between $5,000 to $15,000 USD even for a simple change like the length of a field that does not match from one screen to another, or adding a simple column to a table which contains a calculated value meaning it does not need to be stored in the database.
Read full review Alternatives Considered Our company developed numerous IBM
Lotus Notes databases to perform document control. Aras PLM is the better choice to
IBM Notes databases and home grown databases.
Read full review Return on Investment Aras PLM has kept our company compliant and on the right side of audits with the Food and Drug Administration (FDA). Aras PLM keeps our project document history readily available and works well without stage gate review and approval processes. Read full review Blue Cherry has been part of helping our company to grow 600%+ over the last 10 years and is able to handle the ever-increasing slope of that upward scaling growth we continue to see. Blue Cherry PLM has really helped the design team to work much better with the ERP as it is integrated. Reporting and inquiries have been very important to many teams, in particular, the planning & support team to really manage large wholesale customers well. Read full review ScreenShots —