What users are saying about
4 Ratings
12 Ratings
4 Ratings
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Score 7 out of 101
12 Ratings
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Score 4.6 out of 101

Likelihood to Recommend

ArchiOffice

Archioffice is only suitable for architect and interior design firms.
No photo available

Upland PSA

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
No photo available

Feature Rating Comparison

Project Management

ArchiOffice
4.7
Upland PSA
3.7
Task Management
ArchiOffice
3.0
Upland PSA
3.0
Resource Management
ArchiOffice
3.0
Upland PSA
3.0
Gantt Charts
ArchiOffice
3.0
Upland PSA
8.0
Scheduling
ArchiOffice
3.0
Upland PSA
3.0
Workflow Automation
ArchiOffice
4.0
Upland PSA
2.0
Team Collaboration
ArchiOffice
3.0
Upland PSA
1.0
Support for Agile Methodology
ArchiOffice
4.0
Upland PSA
7.9
Support for Waterfall Methodology
ArchiOffice
4.0
Upland PSA
6.9
Document Management
ArchiOffice
6.0
Upland PSA
2.0
Email integration
ArchiOffice
3.0
Upland PSA
2.0
Mobile Access
ArchiOffice
4.0
Upland PSA
4.5
Timesheet Tracking
ArchiOffice
9.0
Upland PSA
2.0
Change request and Case Management
ArchiOffice
7.0
Upland PSA
5.2
Budget and Expense Management
ArchiOffice
10.0
Upland PSA
1.0

Professional Services Automation

ArchiOffice
8.7
Upland PSA
10.0
Quotes/estimates
ArchiOffice
5.0
Upland PSA
Invoicing
ArchiOffice
10.0
Upland PSA
10.0
Project & financial reporting
ArchiOffice
10.0
Upland PSA
10.0
Integration with accounting software
ArchiOffice
10.0
Upland PSA

Pros

ArchiOffice

  • ArchiOffice helps me manage my time throughout the work day.
  • ArchiOffice helps me to understand how much time I have allocated to each client and to give me a realistic view on how long each task actually takes.
  • ArchiOffice gives me a breakdown of the time and expenses our company has allocated to each project.
Heather Wiebe profile photo

Upland PSA

  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Christopher Kramer profile photo

Cons

ArchiOffice

  • Connectivity with technology (smartphone devices, Outlook) could be improved. An app to enter time/expense information would be very beneficial.
  • Tracking Construction Administration items (RFI's, Submittals, etc.) seems to add time to the process where it becomes ineffective to use that function of the software.
  • Having to constantly log in due to "timeout" becomes a little annoying but manageable.
  • The dashboard could be improved to provide pop-up reminders when submittals are due soon, timesheets need to be turned in, project actual hours are nearing budget hours, etc.
Graham Baumann profile photo

Upland PSA

  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
No photo available

Likelihood to Renew

ArchiOffice

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 7.0
Based on 6 answers
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
No photo available

Usability

ArchiOffice

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
No photo available

Support

ArchiOffice

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 9.0
Based on 1 answer
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
No photo available

Implementation

ArchiOffice

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 9.0
Based on 1 answer
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
No photo available

Alternatives Considered

ArchiOffice

I love Harvest, especially compared to Archioffice. It's very intuitive, simply designed and easy to use. Perhaps the billing isn't as robust or customizable as Archi, but I would take it over Archi any day.
No photo available

Upland PSA

The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
No photo available

Return on Investment

ArchiOffice

  • ArchiOffice helps us manage our day to day time.
  • I would like ArchiOffice to manage future time better with project time projections.
  • ArchiOffice helps us manage our monthly expenses.
Heather Wiebe profile photo

Upland PSA

  • Increased time tracking accuracy
  • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
  • increased awareness of project pain points and successes
No photo available

Screenshots

Pricing Details

ArchiOffice

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Upland PSA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ArchiOffice
7.0
Upland PSA
1.0

Likelihood to Renew

ArchiOffice
Upland PSA
7.0

Usability

ArchiOffice
Upland PSA
8.0

Support

ArchiOffice
Upland PSA
9.0

Implementation

ArchiOffice
Upland PSA
9.0

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