What users are saying about

arcplan

6 Ratings

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Top Rated
178 Ratings

arcplan

6 Ratings
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Score 9.6 out of 101

Birst<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

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Likelihood to Recommend

arcplan

It is very suitable for complete corporate BI solutions. If you see BI as embedding information into your organization and business processes, and thus as more than just a few scattered dashboards and reports, arcplan is your platform. It's less suitable for ad-hoc reporting and data discovery. It can do it (everything is possible), but there is strong competition in this area.
Erik Jansma profile photo

Birst

Birst is a great tool for supporting well-governed analytics data modeling. It has a good balance between the effort required by an IT/ETL specialist and business analysts and reports writers.Birst does not shy away from the challenges of data governance and stewardship vs the dangers of "quick and easy" departmental or project specific analytic projects where business rules are "invented" vs managed and data cube chaos can quickly become a big IT problem.
David Strutt profile photo

Feature Rating Comparison

BI Standard Reporting

arcplan
7.6
Birst
6.8
Pixel Perfect reports
arcplan
6.4
Birst
6.6
Customizable dashboards
arcplan
8.0
Birst
7.6
Report Formatting Templates
arcplan
8.5
Birst
6.2

Ad-hoc Reporting

arcplan
7.4
Birst
6.9
Drill-down analysis
arcplan
5.8
Birst
7.4
Formatting capabilities
arcplan
6.3
Birst
6.6
Integration with R or other statistical packages
arcplan
9.0
Birst
6.3
Report sharing and collaboration
arcplan
8.5
Birst
7.3

Report Output and Scheduling

arcplan
8.9
Birst
7.6
Publish to Web
arcplan
7.8
Birst
7.8
Publish to PDF
arcplan
10.0
Birst
7.9
Report Versioning
arcplan
10.0
Birst
7.4
Report Delivery Scheduling
arcplan
7.8
Birst
7.4

Data Discovery and Visualization

arcplan
7.1
Birst
6.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
arcplan
6.7
Birst
7.2
Location Analytics / Geographic Visualization
arcplan
6.7
Birst
7.0
Predictive Analytics
arcplan
7.7
Birst
5.7

Access Control and Security

arcplan
8.2
Birst
8.1
Multi-User Support (named login)
arcplan
9.0
Birst
8.3
Role-Based Security Model
arcplan
8.0
Birst
8.1
Multiple Access Permission Levels (Create, Read, Delete)
arcplan
7.5
Birst
8.0

Mobile Capabilities

arcplan
6.7
Birst
7.4
Responsive Design for Web Access
arcplan
8.5
Birst
7.0
Dedicated iOS Application
arcplan
5.0
Birst
7.6
Dedicated Android Application
arcplan
5.0
Birst
7.6
Dashboard / Report / Visualization Interactivity on Mobile
arcplan
8.3
Birst
7.3

Pros

  • Endless functionality. With arcplan, you're not limited to a certain set of functions (like with most competitors), but you can think up and add functionality. This includes things like business process management modules, so that your BI really gets embedded into business processes.
  • One core, one skill-set needed, no coding. As an all-round arcplan developer, you can basically do everything. So, even when things get complex, there is no need for external scripts, macros, VBA code, etc. Even the most advanced corporate BI systems are built in arcplan with one skillset!
  • No end user training needed. With arcplan, it's easy to build applications that work purely intuitively. It's also possible to show/hide advanced options, depending on the type of users you define.
  • No data modelling required. Of course, if the business requires it, you can add semantic layers, but you are not forced to do it in all circumstances. I find this a huge advantage over other products, because most business data sources already are logically structured.
  • Multiple data sources can be connected and you're completely free in combining the data in these sources: create your own, or create modules to associate data 'on the fly', whatever you want. You want ETL? No problem. You want to avoid ETL? No problem either.
  • Write-back capabilities: this is critical if you want to really embed BI into your business processes. In BI, information should be actionable: arcplan allows the end user to really take that action.
  • Great developer interface, which makes it also possible for someone with limited technical skills (but high business acumen) to take part in developments.
  • Pricing and licensing. At first glance, arcplan seems not very cheap compared to competitors. However, the licensing model is logical, and there are no hidden costs. Compare that to 'free' products that become very costly as soon as you want to have an enterprise solution.
Erik Jansma profile photo
  • Single solution, integrated end to end [ETL, database, Administration, Design, Dashboards presentation].
  • Very stable application - uptime is great, software upgrades seamless.
  • Administration Tools: users, groups, security, customization very intuitive.
  • Quick start.
  • Pace of introduction of new features.
  • Community sharing portal is an excellent resource of Knowledge Base documentation, and discussions of challenges/resolutions by other customers.
  • Community is also used to submit ideas and enhancement requests, so that voting raises top recommendations, Birst listens and responds.
  • Birst defines their success as achieved by our success.
Deborah Stillwell Judy profile photo

Cons

  • Positioning and marketing. Most BI vendors use a non-technical sales strategy and focus on shiny, sexy dashboards to sell the story. In order to position arcplan fairly and correctly, the technical and business advantages need to be part of a sales story. So, it is not really an easy product to sell to customers, if it has to compete with now-to-wow-five-minute products.
  • Learning/training for developers. It's easy to learn the basics of arcplan, because the interface is logical. But nothing prevents a beginning developer from creating a monstrous application, because there is no prescribed architecture. It really takes some experience to become a good arcplan architect. It's a disadvantage resulting from one of arcplan's biggest advantages.
  • Data connectors: arcplan standard comes with a connector of your choice. Additional connectors need to be purchased separately. Many other products come with a full range of connectors.
Erik Jansma profile photo
  • Ability to find things in Think Tank Community, need a better way to keep similar topics grouped, inconsistent tags.
  • Community: assumption that this is the first place for answers to issues; which causes time extension for resolution of business challenge.
  • Training: need some freebee's like single topic Lunch & Learn webinars
Deborah Stillwell Judy profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Birst9.0
Based on 36 answers
Administration overhead is minimal and keeps TCO down. Product flexibility actually lends toward a gradual replacement of other existing architecture if present.
Price Hatfield profile photo

Usability

No score
No answers yet
No answers on this topic
Birst3.4
Based on 6 answers
Quick start for the novice, but powerful enough to satisfy the programmer.
Deborah Stillwell Judy profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Birst4.2
Based on 6 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch profile photo

Performance

No score
No answers yet
No answers on this topic
Birst7.5
Based on 6 answers
Birst struggles with complex data sets coming from SSAS, that resolve very quickly on tools like PowerBI
Tim Welch profile photo

Support

No score
No answers yet
No answers on this topic
Birst4.5
Based on 14 answers
Birst can do a lot of things, but it can be difficult to figure out unless you have someone to answer questions and to help explain new functionality. Thankfully, Birst customer support has been outstanding. As mentioned before, questions are usually answered the same day the support case is created
Scott Gabriel profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Birst9.1
Based on 4 answers
I went to their annual user conference (Birst Forward) and their standard training class (Birst Boot Camp) this year, and both were excellent. Very educational, and I got all of the personal attention I needed to get my questions about my specific answered. I've also reached out to the trainers after those events to ask more questions, and they've been great about getting back to me with answers
Brett Mooberry profile photo

Online Training

No score
No answers yet
No answers on this topic
Birst8.0
Based on 2 answers
Birst has been a solid provider of BI tools in the years we have used them. They have grown with us and have shown they are investing in their service by providing new tools.
George Sanchez profile photo

Implementation

No score
No answers yet
No answers on this topic
Birst5.3
Based on 6 answers
Our initial implementation was rocky. Without writing a novel, there were a few main issues. The professional services company was decent, but not great. We also did not have adequate resources on our end to provide the services company what they needed (an expert on our database, etc.). As the project manager, I definitely tried to do too much with the initial implementation and was very guilty of "chasing squirrels", as I've heard it called. All of this lead to us running out of professional services hours we had paid for, without a working product. After that unsuccessful first attempt, Birst sat on the shelf for a bit before we got our new (and current) CSM. He called us to see how things were going. After learning that the product wasn't in use and how poorly our first go at it went, he bent over backwards to get us up and running, first with spreadsheets, and then with our database, all at no additional charge to us. Combine this with the training I've received, and we've got a working product up and running without the use of a professional services company. We are definitely one of their smaller clients, and I was surprised at how much work they put into turning the project around for us
Brett Mooberry profile photo

Breadth of Deployment

No answers on this topic
Internally, 12 users are viewing metrics and dashboards. In the embedded software, 30+ users and growing.
Eric Lagace profile photo

Alternatives Considered

acplan beats Qlik on basically everything, including price. It's technically far superior, provides far better security and unlike Qlik does not require coding when things get complex.arcplan beats Tableau and Yellowfin on capabilities. Tableau and Yellowfin are very good at what they do, but capabilities are limited, unless you call the programmers.arcplan beats SAP BO by being one product, instead of a suite with 10 components using 10 different skill sets. And, as a result, it beats SAP BO hands down on implementation costs and efforts
Erik Jansma profile photo
Selection was made before my involvement, but I agree with the selection. The ease of use of the web-based platform is a major plus, and compensates for some of the limitations.
Eric Lagace profile photo

Collaboration and Sharing

arcplan9.0
Based on 2 answers
Security: range of possibilities, like a full AD integrated application framework, or using database security, custom solutions. Ease of sharing data: The Enage module (separately sold) is very powerful, but even standard arcplan enterprise has functions for bookmarking, sharing, mailing etc. There is also a range of possibilities to export reports to PDF, PowerPoint, Excel, Word. There are plenty of options to secure unified formatting, without limiting flexibility. It's therefore also very easy to maintain central layouts. Finally, arcplan comes standard with a scheduler, in which you can automate almost anything, including distribution of reports.
Erik Jansma profile photo
Birst6.8
Based on 25 answers
Access control is really good. We have a broad range of users and the ability to share relevant data to specific audiences is critical. We use the report scheduler extensively and produce several reports that have a large audience. The ease of that process is really good
Jean Jennings profile photo

Data Integration

arcplan8.0
Based on 2 answers
There are native drivers for data sources and per data source, there may be nice, specific functions and features. Especially on ODBC and SAP, there are great possibilities. The only downside, compared to competitors, is that connectors need to be purchased separately.
Erik Jansma profile photo
Birst7.5
Based on 76 answers
Several built-in data connectors, and any JDBC compliant source can be used. It also has "data integrators" to pull data automatically from tools like Google Analytics, Salesforce, etc.
Eric Lagace profile photo

Scalability

No score
No answers yet
No answers on this topic
Birst6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch profile photo

Return on Investment

No answers on this topic
  • Streamlines my analysis
  • Houses all information into one repository that can be accessed by all who need it
  • Shortens length of time to resolving internal inquiries
Tyler Adams profile photo

Screenshots

Pricing Details

arcplan

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

arcplan More Information

Birst

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Birst More Information