Likelihood to Recommend Clari works well for sales and executive leadership teams that perform at a high level and collaborate well together. Everyone utilizing Clari needs to understand that it will provide the company with the information it needs to make strategic business decisions. It can not be seen as a more sophisticated way to manage
SFDC information. If the company is truly dedicated to improving its forecasting capabilities, then Clari could be worth the investment. If it is just being used to capture sales leaders' forecasts, you don't need Clari. Overall, Clari is a great capability, but you need a good business case to justify the expense.
Read full review It is very suitable for complete corporate BI solutions. If you see BI as embedding information into your organization and business processes, and thus as more than just a few scattered dashboards and reports, arcplan is your platform. It's less suitable for ad-hoc reporting and data discovery. It can do it (everything is possible), but there is strong competition in this area.
Read full review Pros Sales pipeline management: Clari provides real-time visibility into the sales pipeline, enabling sales teams to track the progress of deals and make informed decisions. Revenue forecasting: The platform integrates with existing sales and marketing tools, giving organizations a comprehensive view of their sales pipeline and enabling accurate revenue forecasting. Advanced analytics: Clari uses machine learning and advanced analytics to provide actionable insights into sales performance and help organizations make informed decisions about their sales strategy. Read full review Excellent dashboard. Well advanced BI metrics. Better interfacing to other DW. Read full review Cons Forecast screen could be easier to interact with. I believe UI's that make users scroll horizontally lead to confuse and missed content since we rarely scroll horizontally on the internet. It's not as natural Enablement; I am confident my team is underutilizing Clari and that there are many more features that we should take advantage of. For example, the Dashboard screen looks good but in our company, our practice is to use the forecast and opportunity tabs instead. Reps and managers could benefit from a 30 min or 1-hour training session quarterly I like the opportunity score tracker but it would be great to know more of what comprises the score instead of feeling that it is just an AI. Perhaps giving the user more opportunity to validate or put their own spin to the score Read full review Positioning and marketing. Most BI vendors use a non-technical sales strategy and focus on shiny, sexy dashboards to sell the story. In order to position arcplan fairly and correctly, the technical and business advantages need to be part of a sales story. So, it is not really an easy product to sell to customers, if it has to compete with now-to-wow-five-minute products. Learning/training for developers. It's easy to learn the basics of arcplan, because the interface is logical. But nothing prevents a beginning developer from creating a monstrous application, because there is no prescribed architecture. It really takes some experience to become a good arcplan architect. It's a disadvantage resulting from one of arcplan's biggest advantages. Data connectors: arcplan standard comes with a connector of your choice. Additional connectors need to be purchased separately. Many other products come with a full range of connectors. Read full review Usability Clari is very good when it comes to usability as I'm accessing it on daily basis as long as I'm on my Notebook, it helps a lot having visibility on my business status and progress on achievement. I can estimate my weekly, monthly, and yearly opportunities closure and revenue. I have some saved views which are so useful to get what I want to see.
Read full review Support Rating Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
Read full review Implementation Rating The Clari professional services team was great and kept us on our timeline. No complaints. Nothing amazing to report.
Read full review Alternatives Considered Clari was selected due to the flawless integration with
Salesforce , updates are made in real time. Being able to monitor everything at a scalable level has also been critical for our team. For example, we have different views established that show the rep level, manager level, director, customer segment. This eliminates unnecessary forecast/pipeline meetings
Read full review Personally, I prefer
QlikView not because it's more stable but simply just for the looks of the dashboard. One of my clients in Sydney recently moved from arcplan to
QlikView . The reason was mainly looks and that
QlikView has more training materials for the support users to train with. So in all, it does not really stack well against
QlikView .
Read full review Return on Investment We have significantly decreased the number of overdue deals in our funnel. We stay on top of deals within the pipeline much better now, since there is more transparency and accountability. This has sped up our sales cycle and our funnel is much more clean. Read full review ScreenShots