Arcserve Backup vs. Dell Avamar

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Backup
Score 6.0 out of 10
N/A
Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.N/A
Dell Avamar
Score 6.8 out of 10
N/A
Dell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.N/A
Pricing
Arcserve BackupDell Avamar
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve BackupDell Avamar
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Arcserve BackupDell Avamar
Considered Both Products
Arcserve Backup

No answer on this topic

Dell Avamar
Chose Dell Avamar
I started with Avamar as a tape backup replacement. I had drives at each location and a tape robot at the central data center. Moving to disk backup with no tape switch out was incredible. With tech today, almost all backup is disk backup. Avamar's quality hardware and …
Top Pros
Top Cons
Features
Arcserve BackupDell Avamar
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve Backup
-
Ratings
Dell Avamar
7.8
22 Ratings
4% below category average
Universal recovery00 Ratings8.520 Ratings
Instant recovery00 Ratings8.519 Ratings
Recovery verification00 Ratings9.417 Ratings
Business application protection00 Ratings8.617 Ratings
Multiple backup destinations00 Ratings6.020 Ratings
Incremental backup identification00 Ratings9.321 Ratings
Backup to the cloud00 Ratings3.610 Ratings
Deduplication and file compression00 Ratings8.622 Ratings
Snapshots00 Ratings8.516 Ratings
Flexible deployment00 Ratings7.712 Ratings
Management dashboard00 Ratings8.413 Ratings
Platform support00 Ratings4.714 Ratings
Retention options00 Ratings8.615 Ratings
Encryption00 Ratings8.614 Ratings
Best Alternatives
Arcserve BackupDell Avamar
Small Businesses
Cyberduck
Cyberduck
Score 8.5 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Cisco UCS Manager
Cisco UCS Manager
Score 9.3 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Cisco UCS Manager
Cisco UCS Manager
Score 9.3 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
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User Ratings
Arcserve BackupDell Avamar
Likelihood to Recommend
8.9
(7 ratings)
8.4
(22 ratings)
Likelihood to Renew
10.0
(2 ratings)
9.5
(2 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.8
(4 ratings)
User Testimonials
Arcserve BackupDell Avamar
Likelihood to Recommend
Arcserve
Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
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Dell Technologies
This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
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Pros
Arcserve
  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
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Dell Technologies
  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
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Cons
Arcserve
  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
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Dell Technologies
  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
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Likelihood to Renew
Arcserve
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
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Dell Technologies
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
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Usability
Arcserve
No answers on this topic
Dell Technologies
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
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Support Rating
Arcserve
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
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Dell Technologies
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
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Alternatives Considered
Arcserve
We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
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Dell Technologies
Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
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Return on Investment
Arcserve
  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
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Dell Technologies
  • Absolute Zero ROI
  • This appliance does not work in its current state and to update we need to wait 2-3 months
  • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
  • [I think] this is one of the worst mistakes we made
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ScreenShots