What users are saying about
24 Ratings
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70 Ratings
24 Ratings
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Score 7.4 out of 101

CommVault

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70 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

CommVault

Well Suited: Large and complex environments with high retention and varied data sets. If VTL is desired this solution is amazing. Less Well Suited: Highly virtualized environments who need a simple turn key solution with fast recovery times.
Daniel Hereford profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
7.9
CommVault
8.8
Universal recovery
Arcserve Backup
8.1
CommVault
8.1
Live recovery
Arcserve Backup
8.5
CommVault
8.0
Recovery verification
Arcserve Backup
8.5
CommVault
8.4
Business application protection
Arcserve Backup
7.3
CommVault
8.7
Multiple backup destinations
Arcserve Backup
8.1
CommVault
9.0
Incremental backup identification
Arcserve Backup
8.0
CommVault
9.1
Backup to the cloud
Arcserve Backup
6.2
CommVault
9.2
Deduplication and file compression
Arcserve Backup
7.7
CommVault
9.3
Snapshots
Arcserve Backup
7.2
CommVault
8.6
Flexible deployment
Arcserve Backup
8.1
CommVault
9.1
Management dashboard
Arcserve Backup
7.7
CommVault
8.3
Platform support
Arcserve Backup
9.0
CommVault
8.8
Retention options
Arcserve Backup
7.6
CommVault
9.2
Encryption
Arcserve Backup
8.6
CommVault
9.3

Pros

Arcserve Backup

  • A solid reliable backup solution with a proven track record.
  • Great functionality that allows monitoring and provides alerts.
  • A cost-effective solution, especially for smaller sites.
  • Restoration when needed, has always been able to give us the data required without failure.
  • Product support has always been excellent when needed.
No photo available

CommVault

  • Commvault has made their software increasingly easier to navigate with what seems to be every service pack revision. I have found more shortcuts to places I need to navigate to with every update. That makes this a very functional software.
  • Commvault also gives very detailed logs to look over if there is an issue. They also give the ability to send logs very easily to support through their software. No need to manually collect logs and email them out, as it is all in the software GUI.
  • Commvault reporting and dashboards are very detailed, showing things like front end footprint and deduplication / compression rates. It shows the amount of disk used and how much is freed up on a daily basis.
  • The Commvault job controller allows for a very customized look into your current running backups. They have the ability to create multiple filters so you can apply them quickly to just see what you need.
Jim Stephanek profile photo

Cons

Arcserve Backup

  • Initially, the setup, configuration, and management can be a bit daunting as is the overall learning curve.
No photo available

CommVault

  • Heavy demand on space for on-prem solution according to size requirement.
  • Lack of Proprietary migration tools from different backup solution to CommVault.
  • Sometimes takes more time for replication based on complexity.
No photo available

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available

CommVault

CommVault 9.3
Based on 5 answers
I feel like our previous solution was more reliable and flexible.
Elena Goryainova profile photo

Usability

Arcserve Backup

No score
No answers yet
No answers on this topic

CommVault

CommVault 8.9
Based on 5 answers
CommVault is extremely flexible, almost to a fault. If you can think a a weird and crazy way that you want set up a backup option, schedule or rentetion, this suite of software is more than likely able to do it.The ONLY time that I found where they couldn't do something was related to Content indexing and that was because of Microsoft's FAST engine. Luckily they have moved to One Pass so no problem anymore.
Graham Murison profile photo

Support

Arcserve Backup

No score
No answers yet
No answers on this topic

CommVault

CommVault 9.7
Based on 3 answers
Support is almost perfect and I hardly ever...I mean ever give that rating. Sometimes I feel like they know the issue's resolution before I have picked up the phone.They never talk down or make you feel inferior for your questions or problems.
Graham Murison profile photo

Implementation

Arcserve Backup

No score
No answers yet
No answers on this topic

CommVault

CommVault 9.5
Based on 2 answers
No Comment on implementing Crownpeak Universal Consent Platform
No photo available

Alternatives Considered

Arcserve Backup

To be succinct, we have used Veeam B&R for a number of years, against our VM environment, and we have yet to find anything that tops it. However, if you have physical machines in your environment still, then Arcserve is a great option, especially for the replication aspect.
Backup Exec has fallen behind the pack since we used it a number of years ago and changes to the platform have severely weakened the product. Arcserve sits above Backup Exec.
Druva we have just started using, mainly for our laptops, but they do have a cloud-based backup solution that we looked at.
Rob Bates profile photo

CommVault

Better price.Better solution.More solution options.
No photo available

Return on Investment

Arcserve Backup

  • Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.
No photo available

CommVault

  • Saving time by managing backup schedules from one UI.
  • Increasing time on single db restoration as backup selection the multi-backup compressed file takes time.
  • Increased time on reviewing database backup logs as summary report isn't well aligned and doesn't provide flexible options like grouping etc.
Elena Goryainova profile photo

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CommVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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