What users are saying about

Arcserve Backup

19 Ratings

Datto<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

32 Ratings

Arcserve Backup

19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Datto<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.9
Datto
Universal recovery
Arcserve Backup
8.8
Datto
Live recovery
Arcserve Backup
8.6
Datto
Recovery verification
Arcserve Backup
8.9
Datto
Business application protection
Arcserve Backup
8.8
Datto
Multiple backup destinations
Arcserve Backup
9.3
Datto
Incremental backup identification
Arcserve Backup
8.4
Datto
Backup to the cloud
Arcserve Backup
8.8
Datto
Deduplication and file compression
Arcserve Backup
9.3
Datto
Snapshots
Arcserve Backup
8.4
Datto
Flexible deployment
Arcserve Backup
8.9
Datto
Management dashboard
Arcserve Backup
9.3
Datto
Platform support
Arcserve Backup
8.9
Datto
Retention options
Arcserve Backup
8.9
Datto
Encryption
Arcserve Backup
9.6
Datto

Pros

  • Backs up Windows and Linux virtual and physical servers quickly. After the initial full backup, data is deduped and compressed. This dramatically reduced the backup window. Restores are easily accomplished, using intuitive web interfaces.
  • The data is easily replicated between units. Scheduled to occur in the middle of the night, network bandwidth is not dramatically impacted. Truly, a set it and forget it operation.
  • Using the appropriate UDP, administrators can actually "spin up" a virtual machine from the latest backup, allowing disaster recovery on your critical servers while repairing failures in the background.
  • Copy-to-Tape function is available. This satisfies annual and quarterly data retention requirements.
Jerry Shakal profile photo
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex profile photo

Cons

  • File System Archive is limited without stubbing
  • Virtual Standby is limited to Windows only
No photo available
  • Entry level BDR does not do encryption at rest... this is really the only complaint I have with Datto, but it's a big one... This should be a "permission to play" feature on EVERY BDR in the industry at this point.
Alex Farling profile photo

Likelihood to Renew

Arcserve Backup10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available
Datto10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Alternatives Considered

We have selected ARCserve v.s the competition for several reasons - the Arcserve UDP data reduction was by far better than the competition, Additionally we found the solution easy to use compared to other alternatives, with the greatest replication and advanced features such as immediate access to backed up data without restore, SLA meeting and more.
No photo available
Datto seems much more reliable with better backup success rates. It is easy to use and cost-effective way to backup small data sets. Support is quite good and they have a very good Kbase.
No photo available

Return on Investment

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal profile photo
  • Monthly service cost is pricey.
  • Less resource time monitoring backups.
John Hamas profile photo

Pricing Details

Arcserve Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Datto

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.