What users are saying about
21 Ratings
36 Ratings
21 Ratings
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Score 7.3 out of 101
36 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Arcserve Backup

If you have a large enterprise level environment and want to not only improve your backup systems but also implement replication then Arcserve is well suited. If you only have a small number of machines or are primarily Linux based, then the product is simply not suited and there are better alternates out there.
Rob Bates profile photo

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.2
Datto
Universal recovery
Arcserve Backup
8.4
Datto
Live recovery
Arcserve Backup
8.6
Datto
Recovery verification
Arcserve Backup
8.6
Datto
Business application protection
Arcserve Backup
8.0
Datto
Multiple backup destinations
Arcserve Backup
8.5
Datto
Incremental backup identification
Arcserve Backup
8.1
Datto
Backup to the cloud
Arcserve Backup
7.0
Datto
Deduplication and file compression
Arcserve Backup
8.1
Datto
Snapshots
Arcserve Backup
7.7
Datto
Flexible deployment
Arcserve Backup
8.5
Datto
Management dashboard
Arcserve Backup
8.2
Datto
Platform support
Arcserve Backup
8.9
Datto
Retention options
Arcserve Backup
8.0
Datto
Encryption
Arcserve Backup
8.8
Datto

Pros

  • Cost - A very affordable solution.
  • Support and Sales - Arcserve has been top notch to us with the sales process and support.
  • Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
  • Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.
Rob Bates profile photo
  • Backup your data.
  • Allows you to turn on a virtualized environment in case your servers are lost or destroyed.
  • Quickly recover from data loss due to malware or user error.
No photo available

Cons

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates profile photo
  • Speed in which the initial back is made.
  • Datto Nas devices should allow for more shares to be supported.
  • Better user interface in their dashboard.
No photo available

Likelihood to Renew

Arcserve Backup10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available
Datto10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Alternatives Considered

To be succinct, we have used Veeam B&R for a number of years, against our VM environment, and we have yet to find anything that tops it. However, if you have physical machines in your environment still, then Arcserve is a great option, especially for the replication aspect.
Backup Exec has fallen behind the pack since we used it a number of years ago and changes to the platform have severely weakened the product. Arcserve sits above Backup Exec.
Druva we have just started using, mainly for our laptops, but they do have a cloud-based backup solution that we looked at.
Rob Bates profile photo
Datto beats Replibit hands down, but the software isn't the biggest differentiator. Support at Datto is FANTASTIC. eFolder hardly provides anything you can call support.
Alex Farling profile photo

Return on Investment

  • Data recovery is very nice.
  • Licensing goes high if you add-on the other agents.
  • Overall ROI is fair.
Hiroki Nakazato profile photo
  • Everything with Datto has been positive. We now have a real Business Continuity Solution that we can stand behind and know that when that emergency happens we will be the hero's when we get the client back up and running in less than 15 minutes from a fatal crash.
  • Our clients have trusted us for 16 years and with the Datto products in our portfolio we know we won't let our clients down when it comes to safe guarding their data.
  • Datto Drive is the perfect alternative to Drop Box and mainly for security reasons. We trust Datto, Drop Box not so much!
Stana Steen profile photo

Pricing Details

Arcserve Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Datto

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.