What users are saying about
26 Ratings
49 Ratings
26 Ratings
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Score 6.9 out of 101
49 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
7.9
Datto
Universal recovery
Arcserve Backup
8.1
Datto
Live recovery
Arcserve Backup
8.5
Datto
Recovery verification
Arcserve Backup
8.5
Datto
Business application protection
Arcserve Backup
7.2
Datto
Multiple backup destinations
Arcserve Backup
8.1
Datto
Incremental backup identification
Arcserve Backup
8.0
Datto
Backup to the cloud
Arcserve Backup
6.2
Datto
Deduplication and file compression
Arcserve Backup
7.6
Datto
Snapshots
Arcserve Backup
7.1
Datto
Flexible deployment
Arcserve Backup
8.1
Datto
Management dashboard
Arcserve Backup
7.6
Datto
Platform support
Arcserve Backup
9.0
Datto
Retention options
Arcserve Backup
7.6
Datto
Encryption
Arcserve Backup
8.5
Datto

Pros

Arcserve Backup

  • A solid reliable backup solution with a proven track record.
  • Great functionality that allows monitoring and provides alerts.
  • A cost-effective solution, especially for smaller sites.
  • Restoration when needed, has always been able to give us the data required without failure.
  • Product support has always been excellent when needed.
No photo available

Datto

  • Datto is an "All-In-One" failover protection for someone's business. It gives the owners peace of mind, as it backs up every piece of data housed on a server and stores that image, not only locally, but in the cloud as well.
  • I have recently seen where a Client lost their server to a Motherboard failure, and actually forgot they had Datto, and upon calling us for a 911 fix we simply logged into their Datto and spun up a Virtual Copy of their Server before it crashed, and they were able to continue with their business for a few days like nothing had happened while we got their physical server back online. That is what is meant by Business Continuity.
  • Datto is easy to set up and deploy. They create a "Mirror" image of a covered device (usually a server) every hour, and at the end of the day will send the latest image to the cloud for Offsite Backup.
Mike Hernandez profile photo

Cons

Arcserve Backup

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates profile photo

Datto

  • Money: Datto SIRIS is somewhat expensive.
  • Sales model. Datto only sells SIRIS devices through third-party VARs, not directly. As the administration of the device is very simple, it can be hard to understand the need for VAR involvement.
  • Notifications can be finicky. Datto can be configured to send various notification emails to administrators, but notifications do not always contain accurate information on the backup status.
No photo available

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Usability

Arcserve Backup

No score
No answers yet
No answers on this topic

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
No photo available

Support

Arcserve Backup

No score
No answers yet
No answers on this topic

Datto

Datto 9.0
Based on 3 answers
As I gave the Datto appliance a 10, without question there is room for improvement when it comes to dealing with people. Sometimes there are issues with any manmade device, and the poor soul who answers the phone may not have all the answers we need, so we may be bounced around from time to time to different techs. Nothing too bad though, which is why I gave them a 9, as everyone has a little room for improvement.
Mike Hernandez profile photo

Alternatives Considered

Arcserve Backup

It is easy to deploy and manage. Solid data recovery and good notification option. We need to backup to tape to retain 7 years thus D2D2T is a good option to have.
Hiroki Nakazato profile photo

Datto

Compared to Solarwinds or EMC Avamar, Datto is more improved, and it's much better at business continuity. Both tools are only cloud-based backup services, but Datto has the option of the local backups as well, which is more efficient for disaster scenarios. Datto has many more options for restores, and is better developed and user-friendly.
No photo available

Return on Investment

Arcserve Backup

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal profile photo

Datto

  • For a business that has been hit by crypto malware, [this is worth] the price of the business.
  • Peace of mind knowing that all your files are protected all the time.
  • Very easy to setup and once it's installed there is no hassle.
No photo available

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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