Arcserve Backup vs Druva Phoenix

Likelihood to Recommend

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 201-500 employees

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Durva Phoenix is well suited for the VMware platform and has great restore functionality during disaster recovery. We use a different VM platform so our disaster recovery has a longer timeline if there is a critical failure as we need to get a base OS loaded before we can restore the VM data to it. This is the tradeoff between an expensive VM platform and a near free VM platform. Druva Phoenix is well suited to file version recovery if a previous data state is required by your employees or customers. Very quick to restore.

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Keith Richard, MBA

Director of Operations

GreaterGood.comRetail, 51-200 employees

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Feature Rating Comparison

Arcserve Backup

Druva Phoenix

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Arcserve Backup has many offerings to fit many business sizes and needs.
It offers excellent features like dedupe, high availability, DR, and BMR.
Arcserve Backup sales and technical support is good to work with.
Very nice reseller program and benefits.

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Robert Guy

IT Analyst II

Diversified Computer Resources, IncComputer Networking, 11-50 employees

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Recoverability: The speed with which backups can be located and restored is the best I've ever seen.
Visibility: it's easy to keep an eye on what's successfully backing up and, more importantly, what's not.
Availability: Anywhere, anytime; if you need to recover data in a jiffy you're not tied to a specific local server interface - the web console is easily accessible from anywhere.
Simplicity: Configuration of backup jobs is straightforward and guides easily followable.

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Verified User

Technician in Information Technology

Education Management Company, 201-500 employees

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Cons

Has a steep learning curve to the product, if not experienced in backup solutions.
Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.

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Rob Bates

Public & Private Cloud Senior Engineer

CreditsafeFinancial Services, 1001-5000 employees

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personally, I find the menu structure to review a particular backup job cumbersome
we need the ability to have API driven (agentless) backups of Azure server workloads
for IaaS, phoenix must be cost competitive to platform backup services in AWS, Azure, etc.

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Verified User

Director in Information Technology

Government Administration Company, 1001-5000 employees

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Likelihood to Renew

Arcserve Backup 10.0

Based on 2 answers

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Usability

No score

No answers yet

No answers on this topic

Druva Phoenix 8.7

Based on 50 answers

Certain backup solutions can be cumbersome on how they actually work. Where that's properly deploying hardware or software that will house the backups. Druva is different where the software and infrastructure is completely managed. All we needed to do is deploy agents and proxies and point the backups to Druva Phoenix

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Tyler Cook

Server and Cloud Engineer

OnPoint GroupConsumer Services, 1001-5000 employees

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Support Rating

Arcserve Backup 9.0

Based on 1 answer

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

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Robert Guy

IT Analyst II

Diversified Computer Resources, IncComputer Networking, 11-50 employees

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Druva Phoenix 9.0

Based on 79 answers

We haven't required much in the way of support from Druva after our implementation, however the few times we have had to contact them they have been fantastic. They've quickly offered solutions to our issues and followed up that they were working properly.

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Verified User

Manager in Information Technology

Civil Engineering Company, 201-500 employees

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Alternatives Considered

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.

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Verified User

Professional in Information Technology

Government Administration Company, 1001-5000 employees

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Carbonite is unstable. It would continually fail, shutting off the service. Because the backup service wasn't running, it wasn't "failing to back up" so we had no idea when the service would randomly, without indication, shut itself off.

Driva has proven simple and stable.

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Joe Manship

System Administrator

A&I TransportTransportation/Trucking/Railroad, 51-200 employees

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Return on Investment

Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.

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Jerry Shakal

Senior Systems Administrator

New Mexico Department of AgricultureHigher Education, 201-500 employees

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This is a necessary service to keep your information safe. I would not say that there is a tangible ROI unless you reach a point where your server gets attacked and wiped-out. Then, you can recover your information in an easy manner, which could represent a potential several-thousand-dollar savings.

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Verified User

Project Manager in Information Technology

Hospital & Health Care Company, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Rating Summary

Arcserve Backup

Druva Phoenix

Arcserve Backup

Druva Phoenix

Arcserve Backup

Druva Phoenix

Arcserve Backup

Druva Phoenix

Arcserve Backup

Druva Phoenix

Likelihood to Recommend

Arcserve Backup

Druva Phoenix

Feature Rating Comparison

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Arcserve Backup

Druva Phoenix

Cons

Arcserve Backup

Druva Phoenix

Likelihood to Renew

Arcserve Backup

Druva Phoenix

Usability

Arcserve Backup

Druva Phoenix

Support Rating

Arcserve Backup

Druva Phoenix

Alternatives Considered

Arcserve Backup

Druva Phoenix

Return on Investment

Arcserve Backup

Druva Phoenix

Screenshots

Arcserve Backup

Druva Phoenix

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison