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21 Ratings
Top Rated
32 Ratings
21 Ratings
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Score 7.3 out of 101
Top Rated
32 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Arcserve Backup

Easy to create a backup job and restore once configured correctly but it does not run smoothly if the data storage is not correctly allocated.
Hiroki Nakazato profile photo

Carbonite EVault

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.2
Carbonite EVault
8.0
Universal recovery
Arcserve Backup
8.4
Carbonite EVault
8.3
Live recovery
Arcserve Backup
8.6
Carbonite EVault
8.2
Recovery verification
Arcserve Backup
8.6
Carbonite EVault
7.9
Business application protection
Arcserve Backup
8.0
Carbonite EVault
7.7
Multiple backup destinations
Arcserve Backup
8.5
Carbonite EVault
8.5
Incremental backup identification
Arcserve Backup
8.1
Carbonite EVault
8.6
Backup to the cloud
Arcserve Backup
7.0
Carbonite EVault
8.6
Deduplication and file compression
Arcserve Backup
8.1
Carbonite EVault
7.6
Snapshots
Arcserve Backup
7.7
Carbonite EVault
7.7
Flexible deployment
Arcserve Backup
8.5
Carbonite EVault
7.9
Management dashboard
Arcserve Backup
8.2
Carbonite EVault
7.5
Platform support
Arcserve Backup
8.9
Carbonite EVault
7.5
Retention options
Arcserve Backup
8.0
Carbonite EVault
7.7
Encryption
Arcserve Backup
8.8
Carbonite EVault
8.5

Pros

  • Easy to use.
  • Simple configuration.
  • Easy to customize using script.
Hiroki Nakazato profile photo
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Shea Taylor profile photo

Cons

  • Support line just send a link so I have to research by my own.
  • Requires you to buy a license for every agent add on.
  • VMWare compatibility.
Hiroki Nakazato profile photo
  • Because of our contract with Sungard, we cannot contact EVault support directly when needed
  • Haven't had any success restoring spooled files
No photo available

Likelihood to Renew

Arcserve Backup10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available
Carbonite EVault8.1
Based on 4 answers
I trust EVault's product. It has been battle tested and proven. A backup is only as good as its ability to restore. EVault will restore your data when you need it, period.
Shea Taylor profile photo

Alternatives Considered

We have selected ARCserve v.s the competition for several reasons - the Arcserve UDP data reduction was by far better than the competition, Additionally we found the solution easy to use compared to other alternatives, with the greatest replication and advanced features such as immediate access to backed up data without restore, SLA meeting and more.
No photo available
I have used HP Data Protector in the past - prefer EVault because I value the cloud solution for its ease of use and reliability. Like the online portal to manipulate backups because it provides mobility. Also like EVault central control software which is very easy to use just like the portal.
No photo available

Return on Investment

  • Data recovery is very nice.
  • Licensing goes high if you add-on the other agents.
  • Overall ROI is fair.
Hiroki Nakazato profile photo
  • Helps secure vital data for 50+ customers. Security and retention are big issues.
  • No ROI possible in our current posture and accounting for activities.
No photo available

Pricing Details

Arcserve Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Arcserve Backup Editions & Modules
Arcserve Backup
Additional Pricing Details

Carbonite EVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Carbonite EVault Editions & Modules
Carbonite EVault
On-premise Edition
Carbonite EVault Onsite Backup
$0
Carbonite EVault Hybrid Backup
$0
SaaS Edition
Carbonite EVault Cloud Backup
$0
Carbonite EVault Hybrid Backup
$0
Additional Pricing Details