27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

PowerProtect DD (formerly Dell EMC Data Domain)

It fits well into most backup solutions that don't require frequent restorations. If you need to be able to offload to cloud and can't afford extra licensing costs, this may not be for you.
No photo available

Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.5
PowerProtect DD (formerly Dell EMC Data Domain)
8.3
Universal recovery
Arcserve Backup
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Live recovery
Arcserve Backup
8.7
PowerProtect DD (formerly Dell EMC Data Domain)
6.3
Recovery verification
Arcserve Backup
8.7
PowerProtect DD (formerly Dell EMC Data Domain)
7.8
Business application protection
Arcserve Backup
8.1
PowerProtect DD (formerly Dell EMC Data Domain)
8.5
Multiple backup destinations
Arcserve Backup
8.4
PowerProtect DD (formerly Dell EMC Data Domain)
8.7
Incremental backup identification
Arcserve Backup
8.7
PowerProtect DD (formerly Dell EMC Data Domain)
7.5
Backup to the cloud
Arcserve Backup
8.1
PowerProtect DD (formerly Dell EMC Data Domain)
7.5
Deduplication and file compression
Arcserve Backup
8.4
PowerProtect DD (formerly Dell EMC Data Domain)
9.8
Snapshots
Arcserve Backup
8.6
PowerProtect DD (formerly Dell EMC Data Domain)
8.3
Flexible deployment
Arcserve Backup
8.5
PowerProtect DD (formerly Dell EMC Data Domain)
7.0
Management dashboard
Arcserve Backup
8.1
PowerProtect DD (formerly Dell EMC Data Domain)
7.9
Platform support
Arcserve Backup
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.8
Retention options
Arcserve Backup
8.4
PowerProtect DD (formerly Dell EMC Data Domain)
8.8
Encryption
Arcserve Backup
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.5

Pros

Arcserve Backup

  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
Robert Guy profile photo

PowerProtect DD (formerly Dell EMC Data Domain)

  • The deduplication is fantastic. We are currently seeing total compression factors in the mid to upper 50s.
  • The platform is very reliable and stable.
  • It backs up a wide variety of enterprise apps (e.g. legacy applications, UNIX, iSeries, open systems etc) or your primary storage.
Sam Majam profile photo

Cons

Arcserve Backup

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates profile photo

PowerProtect DD (formerly Dell EMC Data Domain)

  • Dedupe ratios on a per-folder or per-CIFS share basis would be nice, we can only see the ratio per partition (MTree). So it's not possible to see what ratio we get from Tivoli data vs vRanger data, for instance, because they're in the same MTree.
  • The VTL option seems inordinately expensive given it's only software. We held off a long time because of the cost, and only went down that road because the IBM iSeries is inherently unable to do a DR recovery from disk only.
No photo available

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 2 answers
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 10.0
Based on 1 answer
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
No photo available

Support

Arcserve Backup

Arcserve Backup 9.0
Based on 1 answer
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Robert Guy profile photo

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 3.0
Based on 1 answer
I am not happy with EMC's support in general of any storage product. They are not very responsive, nor very personable to work with. It is the one area EMC (and now Dell) really need to focus on improving. That said, ultimately you will get the support you need, even if it leaves you with a sour taste in your mouth.
No photo available

Alternatives Considered

Arcserve Backup

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
No photo available

PowerProtect DD (formerly Dell EMC Data Domain)

We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
No photo available

Return on Investment

Arcserve Backup

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal profile photo

PowerProtect DD (formerly Dell EMC Data Domain)

  • We were able to immediately discontinue our remote tape storage and TBU maintenance.
  • Reduced backup footprint in the data center.
  • It is costly to expand so buy it with a purpose.
No photo available

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerProtect DD (formerly Dell EMC Data Domain)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Arcserve Backup
8.4
PowerProtect DD (formerly Dell EMC Data Domain)
8.1

Likelihood to Renew

Arcserve Backup
10.0
PowerProtect DD (formerly Dell EMC Data Domain)
10.0

Support

Arcserve Backup
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
3.0

Add comparison