Arcserve Backup vs Unitrends Recovery Series Backup Appliance

• Backup of Virtual and Physical Machines
• Replication
• Instant Virtual Machines
• Copy to Tape
• Automatic testing of Disaster Recovery environments
• Virtual standby automatic restore of VM's and Physical machines
• Backup using hardware snapshots
• Backup of Exchange 365

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• Several things that the Unitrends device does well is compression of data. On some of my servers I have been able to keep retention way beyond our original goals set.
• Another thing that the Unitrends does well is the speed at which the backups are performed. I am able to back up my entire network nightly because of the ability to stream across multiple network connections and also multiple servers at the same time.
• In all the years that I have been using the unitrends device I have NEVER not been able to recover a lost file. With that said the speed of recovery compared to tape is literally night and day. Meaning that I can recover files in just a few minutes where as with tape it would take all night and day!
• Having the ability to take drives offsite is a key feature for us. It has been something we always made sure was part of our disaster recover plans. Some would think that the backups are fine on their own done locally but being in this industry for as many years as I have been I know the dangers of fire, water, and the inevitable disgruntled employee! Being able to take drives offsite and also have redundant backups in the cloud gives us complete peace of mind and makes our tenants feel good about their data
• The Unitrends backup appliance has really been the showtime rotisserie oven of my network. I pretty much set it and forget it. Backups are always done perfectly and come out tender.
• One of the best components of the Unitrends backup device is the people that support it. Never in my almost 30 years in this industry worked with a more professional, knowledgeable, and friendly support staff. I have never had to wait for someone to call me back and someone is always there to answer a phone. Hands down the top feature of this product.

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• Initially, the setup, configuration, and management can be a bit daunting as is the overall learning curve.

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• The new admin interface is good for initial setup and checking the status of current running jobs, but lacks details. Switching to the legacy interface to see options I need in order to set up a restore, or special backup can be annoying sometimes.
• I wish there was a better way to anticipate/estimate how long a bigger backup job will take.
• I wish there was a way to push agent updates to all my servers from the Unitrends appliance.

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• Data recovery is very nice.
• Licensing goes high if you add-on the other agents.
• Overall ROI is fair.

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• The product has recovered files for us accidentally deleted or overwritten with a blank file with same filename. The snaphots are very valuable for that.
• The product has recovered deleted emails from Exchange for us during HR investigations and requirements of law enforcment.
• The product has recovered corrupted or damaged SQL databases for us when the data was mission critical and extremely sensitive and important to our business needs!

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