Arcserve Backup vs Unitrends Recovery Series Backup Appliance

Likelihood to Recommend

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 201-500 employees

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For a purely virtualized environment, I love it. I recommend using it with fast storage if you want to benefit from the Instant Recovery feature. If you have slow storage like a USB disk drive - Instant Recovery may not be fun for you.

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John Piercy

Network Analyst III

City of LynchburgGovernment Administration, 1001-5000 employees

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Feature Rating Comparison

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Arcserve Backup has many offerings to fit many business sizes and needs.
It offers excellent features like dedupe, high availability, DR, and BMR.
Arcserve Backup sales and technical support is good to work with.
Very nice reseller program and benefits.

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Robert Guy

IT Analyst II

Diversified Computer Resources, IncComputer Networking, 11-50 employees

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No licensing! Any new operating systems or file systems added to the backup appliance can be added on the fly without having to reach out to a sales rep.
It supports nearly every operating system for backup and restore purposes.
Built in bare-metal backups for Windows allows you to restore a virtual machine to a physical box if needed, and vice versa.
VMWare instant recovery allows the appliance to become a datastore for virtual environments in a pinch.

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Jeremy Judnic

Network Administrator

M-B CompaniesMachinery, 201-500 employees

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Cons

Has a steep learning curve to the product, if not experienced in backup solutions.
Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.

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Rob Bates

Public & Private Cloud Senior Engineer

CreditsafeFinancial Services, 1001-5000 employees

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If you want to recover something from exchange, that is a separate piece of software. Wish that was integrated.
There are four extra HD slots on our appliance that you cannot expand to. Would be great if they allowed the appliance to be filled and re-striped.
A little annoyance is that the appliance doesn't have a faceplate. That could just be my issue though.

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Steven Hiersche, Jr.

Systems Administrator

SmartPakRetail, 51-200 employees

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Likelihood to Renew

Arcserve Backup 10.0

Based on 2 answers

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 201-500 employees

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Unitrends Recovery Series Backup Appliance 8.9

Based on 15 answers

We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.

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Jason Rainsforth

Director of IT and Facilities

Windsor Essex Childrens Aid SocietyPhilanthropy, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

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Unitrends Recovery Series Backup Appliance 8.1

Based on 9 answers

I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?

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Anita Simoni

Senior Infrastructure Engineer

BioNex SolutionsPharmaceuticals, 11-50 employees

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Support

Arcserve Backup 9.0

Based on 1 answer

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

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Robert Guy

IT Analyst II

Diversified Computer Resources, IncComputer Networking, 11-50 employees

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Unitrends Recovery Series Backup Appliance 7.9

Based on 16 answers

Initial deployment services were terrific, and the couple of times I required support I received timely support from very knowledgeable support staff. These people are some of the best support staff I have encountered in my 20 year IT career.

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Ian Fuchs

IT Specialist

Alberta Capital Region Wastewater CommissionUtilities, 11-50 employees

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Implementation

No score

No answers yet

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Unitrends Recovery Series Backup Appliance 8.1

Based on 8 answers

The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.

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Brett Williston

Director of Information Technology

Rogers County CourthouseGovernment Administration, 201-500 employees

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Alternatives Considered

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.

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Verified User

Professional in Information Technology

Government Administration Company, 1001-5000 employees

View all 7 answers on this topic

With the installation of the Unitrends appliance, we now have a flat cost structure, clients can be added/dropped without affecting operating costs. Whenever issues with the appliance are encountered, either questions about the OS, setting up backups/archives, doing recovery or hardware related the Unitrends support team has been exceptional in their assistance, a total change from the cost and support structure of the previous product.

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Howard Colwell

IT Consultant

Town of CrestonGovernment Administration, 51-200 employees

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Return on Investment

Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.

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Jerry Shakal

Senior Systems Administrator

New Mexico Department of AgricultureHigher Education, 201-500 employees

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There are no negative impacts on our organization using the Unitrends device.
I have used the unitrends device to recover individual files lost by users, servers because of disc failures, servers because of malware or ransomeware, and desktops that I just thought it would be cool to show people how the baremetal product works.

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Sean Bastick

Network Administrator

Precision Metalforming AssociationNon-Profit Organization Management, 11-50 employees

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Likelihood to Recommend

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Feature Rating Comparison

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Cons

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Likelihood to Renew

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Usability

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Support

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Implementation

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Alternatives Considered

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Return on Investment

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Screenshots

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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