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Based on 21 reviews and ratings
Top Rated
321 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.7 out of 101
Based on 321 reviews and ratings
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Likelihood to Recommend
Arcserve Backup
Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.

Verified User
C-Level Executive in Corporate
Information Technology and Services Company, 201-500 employeesUnitrends Recovery Series Backup Appliance
If you have servers or client machines that you want to backup, Unitrends is for you. There are newer systems out there with all flash but the UI on Unitrends could not be easier and that is a huge selling point. The ROI is also better than most. They also have a lot of great, free tools that you will benefit from.
Systems Administrator
SmartPakRetail, 51-200 employees
Feature Rating Comparison
Data Center Backup
Arcserve Backup
8.2
Unitrends Recovery Series Backup Appliance
7.8
Universal recovery
Arcserve Backup
8.4
Unitrends Recovery Series Backup Appliance
8.4
Live recovery
Arcserve Backup
8.6
Unitrends Recovery Series Backup Appliance
8.3
Recovery verification
Arcserve Backup
8.6
Unitrends Recovery Series Backup Appliance
9.1
Business application protection
Arcserve Backup
8.0
Unitrends Recovery Series Backup Appliance
7.2
Multiple backup destinations
Arcserve Backup
8.5
Unitrends Recovery Series Backup Appliance
6.3
Incremental backup identification
Arcserve Backup
8.1
Unitrends Recovery Series Backup Appliance
7.4
Backup to the cloud
Arcserve Backup
7.0
Unitrends Recovery Series Backup Appliance
7.2
Deduplication and file compression
Arcserve Backup
8.1
Unitrends Recovery Series Backup Appliance
7.3
Snapshots
Arcserve Backup
7.7
Unitrends Recovery Series Backup Appliance
9.4
Flexible deployment
Arcserve Backup
8.5
Unitrends Recovery Series Backup Appliance
—
Management dashboard
Arcserve Backup
8.2
Unitrends Recovery Series Backup Appliance
—
Platform support
Arcserve Backup
8.9
Unitrends Recovery Series Backup Appliance
—
Retention options
Arcserve Backup
8.0
Unitrends Recovery Series Backup Appliance
—
Encryption
Arcserve Backup
8.8
Unitrends Recovery Series Backup Appliance
—
Pros
- Backup of Virtual and Physical Machines
- Replication
- Instant Virtual Machines
- Copy to Tape
- Automatic testing of Disaster Recovery environments
- Virtual standby automatic restore of VM's and Physical machines
- Backup using hardware snapshots
- Backup of Exchange 365

Verified User
C-Level Executive in Corporate
Information Technology and Services Company, 201-500 employees- Several things that the Unitrends device does well is compression of data. On some of my servers I have been able to keep retention way beyond our original goals set.
- Another thing that the Unitrends does well is the speed at which the backups are performed. I am able to back up my entire network nightly because of the ability to stream across multiple network connections and also multiple servers at the same time.
- In all the years that I have been using the unitrends device I have NEVER not been able to recover a lost file. With that said the speed of recovery compared to tape is literally night and day. Meaning that I can recover files in just a few minutes where as with tape it would take all night and day!
- Having the ability to take drives offsite is a key feature for us. It has been something we always made sure was part of our disaster recover plans. Some would think that the backups are fine on their own done locally but being in this industry for as many years as I have been I know the dangers of fire, water, and the inevitable disgruntled employee! Being able to take drives offsite and also have redundant backups in the cloud gives us complete peace of mind and makes our tenants feel good about their data
- The Unitrends backup appliance has really been the showtime rotisserie oven of my network. I pretty much set it and forget it. Backups are always done perfectly and come out tender.
- One of the best components of the Unitrends backup device is the people that support it. Never in my almost 30 years in this industry worked with a more professional, knowledgeable, and friendly support staff. I have never had to wait for someone to call me back and someone is always there to answer a phone. Hands down the top feature of this product.
Network Administrator
Precision Metalforming AssociationNon-Profit Organization Management, 11-50 employees
Cons
- Initially, the setup, configuration, and management can be a bit daunting as is the overall learning curve.

Verified User
Professional in Information Technology
Government Administration Company, 1001-5000 employees- The new admin interface is good for initial setup and checking the status of current running jobs, but lacks details. Switching to the legacy interface to see options I need in order to set up a restore, or special backup can be annoying sometimes.
- I wish there was a better way to anticipate/estimate how long a bigger backup job will take.
- I wish there was a way to push agent updates to all my servers from the Unitrends appliance.
Network/Systems Analyst
Fillmore CountyGovernment Administration, 51-200 employees
Likelihood to Renew
Arcserve Backup10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

Verified User
C-Level Executive in Corporate
Information Technology and Services Company, 201-500 employeesUnitrends Recovery Series Backup Appliance8.8
Based on 15 answers
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
Director of IT and Facilities
Windsor Essex Childrens Aid SocietyPhilanthropy, 201-500 employees
Usability
No score
No answers yet
No answers on this topic
Unitrends Recovery Series Backup Appliance8.1
Based on 9 answers
Unitrends is simpler that most other appliances but I believe there is some room for improvement. The backup wizards could be simpler and retention rates need to be easier to understand. The registration of appliances with the appliance can be frustrating. Once the appliance is setup to backup the various machines it is a breeze to administer.
Director of Information Technology
Rogers County CourthouseGovernment Administration, 201-500 employees
Support
No score
No answers yet
No answers on this topic
Unitrends Recovery Series Backup Appliance7.8
Based on 16 answers
I've never had one issue and they are always quick to respond
Systems Administrator
SmartPakRetail, 51-200 employees
Implementation
No score
No answers yet
No answers on this topic
Unitrends Recovery Series Backup Appliance8.1
Based on 8 answers
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
Director of Information Technology
Rogers County CourthouseGovernment Administration, 201-500 employees
Alternatives Considered
It is easy to deploy and manage. Solid data recovery and good notification option. We need to backup to tape to retain 7 years thus D2D2T is a good option to have.
IT SYSTEMS ANALYST SR.
Makita USAConstruction, 501-1000 employees
Unitrends has a very high value proposition relative to other backup solutions. Veeam at the time of evaluation was strictly limited to virtual systems, while Syncsort was too expensive. Symantec Backup Exec was very archaic in comparison to the intuitive UI of Unitrends, lacked many essential features at the time , and was just a software-based solution. Unitrends is an all-in-one solution that I believe can meet the needs of many customers.
Director of Technology
HECCEducation Management, 201-500 employees
Return on Investment
- Data recovery is very nice.
- Licensing goes high if you add-on the other agents.
- Overall ROI is fair.
IT SYSTEMS ANALYST SR.
Makita USAConstruction, 501-1000 employees
- The product has recovered files for us accidentally deleted or overwritten with a blank file with same filename. The snaphots are very valuable for that.
- The product has recovered deleted emails from Exchange for us during HR investigations and requirements of law enforcment.
- The product has recovered corrupted or damaged SQL databases for us when the data was mission critical and extremely sensitive and important to our business needs!
Director of IT and Facilities
Windsor Essex Childrens Aid SocietyPhilanthropy, 201-500 employees
Pricing Details
Arcserve Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—Unitrends Recovery Series Backup Appliance
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional