27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101
337 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
No photo available

Unitrends Recovery Series Backup Appliance

For a purely virtualized environment, I love it. I recommend using it with fast storage if you want to benefit from the Instant Recovery feature. If you have slow storage like a USB disk drive - Instant Recovery may not be fun for you.
John Piercy profile photo

Feature Rating Comparison

Data Center Backup

Arcserve Backup
8.5
Unitrends Recovery Series Backup Appliance
7.6
Universal recovery
Arcserve Backup
9.0
Unitrends Recovery Series Backup Appliance
8.2
Live recovery
Arcserve Backup
8.7
Unitrends Recovery Series Backup Appliance
8.1
Recovery verification
Arcserve Backup
8.7
Unitrends Recovery Series Backup Appliance
9.3
Business application protection
Arcserve Backup
8.1
Unitrends Recovery Series Backup Appliance
6.9
Multiple backup destinations
Arcserve Backup
8.4
Unitrends Recovery Series Backup Appliance
5.9
Incremental backup identification
Arcserve Backup
8.7
Unitrends Recovery Series Backup Appliance
7.1
Backup to the cloud
Arcserve Backup
8.1
Unitrends Recovery Series Backup Appliance
6.9
Deduplication and file compression
Arcserve Backup
8.4
Unitrends Recovery Series Backup Appliance
7.0
Snapshots
Arcserve Backup
8.6
Unitrends Recovery Series Backup Appliance
9.5
Flexible deployment
Arcserve Backup
8.5
Unitrends Recovery Series Backup Appliance
Management dashboard
Arcserve Backup
8.1
Unitrends Recovery Series Backup Appliance
Platform support
Arcserve Backup
9.0
Unitrends Recovery Series Backup Appliance
Retention options
Arcserve Backup
8.4
Unitrends Recovery Series Backup Appliance
Encryption
Arcserve Backup
9.0
Unitrends Recovery Series Backup Appliance

Pros

Arcserve Backup

  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
Robert Guy profile photo

Unitrends Recovery Series Backup Appliance

  • No licensing! Any new operating systems or file systems added to the backup appliance can be added on the fly without having to reach out to a sales rep.
  • It supports nearly every operating system for backup and restore purposes.
  • Built in bare-metal backups for Windows allows you to restore a virtual machine to a physical box if needed, and vice versa.
  • VMWare instant recovery allows the appliance to become a datastore for virtual environments in a pinch.
Jeremy Judnic profile photo

Cons

Arcserve Backup

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates profile photo

Unitrends Recovery Series Backup Appliance

  • If you want to recover something from exchange, that is a separate piece of software. Wish that was integrated.
  • There are four extra HD slots on our appliance that you cannot expand to. Would be great if they allowed the appliance to be filled and re-striped.
  • A little annoyance is that the appliance doesn't have a faceplate. That could just be my issue though.
Steven Hiersche, Jr. profile photo

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 2 answers
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
No photo available

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.9
Based on 15 answers
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
Jason Rainsforth profile photo

Usability

Arcserve Backup

No score
No answers yet
No answers on this topic

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.1
Based on 9 answers
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
Anita Simoni profile photo

Support

Arcserve Backup

Arcserve Backup 9.0
Based on 1 answer
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Robert Guy profile photo

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 7.9
Based on 16 answers
Initial deployment services were terrific, and the couple of times I required support I received timely support from very knowledgeable support staff. These people are some of the best support staff I have encountered in my 20 year IT career.
Ian Fuchs profile photo

Implementation

Arcserve Backup

No score
No answers yet
No answers on this topic

Unitrends Recovery Series Backup Appliance

Unitrends Recovery Series Backup Appliance 8.1
Based on 8 answers
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
Brett Williston profile photo

Alternatives Considered

Arcserve Backup

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
No photo available

Unitrends Recovery Series Backup Appliance

With the installation of the Unitrends appliance, we now have a flat cost structure, clients can be added/dropped without affecting operating costs. Whenever issues with the appliance are encountered, either questions about the OS, setting up backups/archives, doing recovery or hardware related the Unitrends support team has been exceptional in their assistance, a total change from the cost and support structure of the previous product.
Howard Colwell profile photo

Return on Investment

Arcserve Backup

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal profile photo

Unitrends Recovery Series Backup Appliance

  • There are no negative impacts on our organization using the Unitrends device.
  • I have used the unitrends device to recover individual files lost by users, servers because of disc failures, servers because of malware or ransomeware, and desktops that I just thought it would be cool to show people how the baremetal product works.
Sean Bastick profile photo

Screenshots

Arcserve Backup

Unitrends Recovery Series Backup Appliance

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Unitrends Recovery Series Backup Appliance

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Arcserve Backup
8.4
Unitrends Recovery Series Backup Appliance
7.2

Likelihood to Renew

Arcserve Backup
10.0
Unitrends Recovery Series Backup Appliance
8.9

Usability

Arcserve Backup
Unitrends Recovery Series Backup Appliance
8.1

Support

Arcserve Backup
9.0
Unitrends Recovery Series Backup Appliance
7.9

Implementation

Arcserve Backup
Unitrends Recovery Series Backup Appliance
8.1

Add comparison