NetWitness Network vs. Arcsight by OpenText

It is perfectly suited for large organizations aiming for providing web security to the customers or also if they are interested to setup their own security perations center . It is one of the leading security tools in the market and offers comprehensive capability in dealing with web attacks

Incentivized

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

• Full packet capture allows look back on security events
• Packet reconstruction is essential to make sense of packets captured
• Threat analysis of captured packets provide additional indicators of compromise

Incentivized

• Integration with smart logger and ESM to create rules and easy management of the same.
• Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.

Incentivized

• The meta part to form the dashboards were a bit complicated
• The user interface could be made more understandable

Incentivized

• Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
• UI can be improved.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.

Incentivized

It was more advanced and comprehensive . The personalized dashboards and view was the major likeable difference . The correlation could help us analyze better and was more effective , the drill down features gives more information at one go

Incentivized

ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.

Incentivized

• The tool is great and an important part of my tool box
• The level of administration needed is a little too high
• Support relationships have to be customer led and prompted

Incentivized

• It's a good SIEM solution. Doesn't have much negative impact.
• Customization is the best part.
• Good reporting features.
• Does require good hardware configuration.

Incentivized