Arcsight by OpenText vs. SailPoint Identity Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcsight by OpenText
Score 6.9 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
SailPoint Identity Platform
Score 8.7 out of 10
N/A
SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.N/A
Pricing
Arcsight by OpenTextSailPoint Identity Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcsight by OpenTextSailPoint Identity Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Arcsight by OpenTextSailPoint Identity Platform
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Arcsight by OpenText
5.5
5 Ratings
35% below category average
SailPoint Identity Platform
-
Ratings
Centralized event and log data collection8.05 Ratings00 Ratings
Correlation9.05 Ratings00 Ratings
Event and log normalization/management8.05 Ratings00 Ratings
Deployment flexibility6.05 Ratings00 Ratings
Integration with Identity and Access Management Tools6.04 Ratings00 Ratings
Custom dashboards and workspaces5.05 Ratings00 Ratings
Host and network-based intrusion detection8.02 Ratings00 Ratings
Data integration/API management5.01 Ratings00 Ratings
Behavioral analytics and baselining2.01 Ratings00 Ratings
Rules-based and algorithmic detection thresholds8.01 Ratings00 Ratings
Response orchestration and automation2.01 Ratings00 Ratings
Reporting and compliance management4.01 Ratings00 Ratings
Incident indexing/searching1.01 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
Arcsight by OpenText
-
Ratings
SailPoint Identity Platform
7.5
8 Ratings
7% below category average
ID-Management Access Control00 Ratings7.88 Ratings
ID Management Single-Sign On (SSO)00 Ratings7.85 Ratings
Multi-Factor Authentication00 Ratings6.93 Ratings
Password Management00 Ratings7.75 Ratings
Account Provisioning and De-provisioning00 Ratings7.88 Ratings
ID Management Workflow Automation00 Ratings7.98 Ratings
ID Risk Management00 Ratings6.76 Ratings
Best Alternatives
Arcsight by OpenTextSailPoint Identity Platform
Small Businesses
AlienVault USM
AlienVault USM
Score 8.0 out of 10
Dashlane
Dashlane
Score 9.3 out of 10
Medium-sized Companies
Splunk Enterprise
Splunk Enterprise
Score 8.3 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
Splunk Enterprise
Splunk Enterprise
Score 8.3 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcsight by OpenTextSailPoint Identity Platform
Likelihood to Recommend
8.8
(7 ratings)
8.2
(15 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(1 ratings)
Usability
7.0
(1 ratings)
8.2
(1 ratings)
Support Rating
8.0
(4 ratings)
4.5
(1 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Arcsight by OpenTextSailPoint Identity Platform
Likelihood to Recommend
OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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SailPoint
We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.
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Pros
OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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SailPoint
  • Brings users access, profiles and accounts all into one place
  • Manages the Life Cycle Management process across ALL identities, permanent and Temporary
  • Secures and manages access to critical applications and resources across the group
  • Enables Info. Security to customise, share and delegate authority across the group
  • Single version of the truth across our technology platform
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Cons
OpenText
  • Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
  • UI can be improved.
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SailPoint
  • The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
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Usability
OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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SailPoint
Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.
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Support Rating
OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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SailPoint
Support for Customizations is very limited.
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Implementation Rating
OpenText
No answers on this topic
SailPoint
Implementation was done correctly and all the requirements were met.
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Alternatives Considered
OpenText
ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
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SailPoint
The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
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Return on Investment
OpenText
  • It's a good SIEM solution. Doesn't have much negative impact.
  • Customization is the best part.
  • Good reporting features.
  • Does require good hardware configuration.
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SailPoint
  • Over 300,000 password change/reset calls avoided to the helpdesk annually.
  • 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
  • Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.
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ScreenShots