Arcsight by OpenText vs. Splunk Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcsight by OpenText
Score 6.9 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Splunk Cloud
Score 8.3 out of 10
N/A
A data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts, users can focus on acting on data. Search any kind of data in real-time to detect and prevent issues before they happen with access to streaming and machine learning capabilities. Search any kind of data in real-time to detect and prevent issues before they happen with access to the latest streaming and machine…N/A
Pricing
Arcsight by OpenTextSplunk Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcsight by OpenTextSplunk Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Arcsight by OpenTextSplunk Cloud
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Arcsight by OpenText
5.5
5 Ratings
35% below category average
Splunk Cloud
9.0
15 Ratings
14% above category average
Centralized event and log data collection8.05 Ratings9.015 Ratings
Correlation9.05 Ratings9.715 Ratings
Event and log normalization/management8.05 Ratings9.715 Ratings
Deployment flexibility6.05 Ratings9.015 Ratings
Integration with Identity and Access Management Tools6.04 Ratings9.313 Ratings
Custom dashboards and workspaces5.05 Ratings9.715 Ratings
Host and network-based intrusion detection8.02 Ratings8.713 Ratings
Data integration/API management5.01 Ratings8.75 Ratings
Behavioral analytics and baselining2.01 Ratings9.04 Ratings
Rules-based and algorithmic detection thresholds8.01 Ratings8.36 Ratings
Response orchestration and automation2.01 Ratings8.04 Ratings
Reporting and compliance management4.01 Ratings8.76 Ratings
Incident indexing/searching1.01 Ratings9.36 Ratings
Best Alternatives
Arcsight by OpenTextSplunk Cloud
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AlienVault USM
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Score 8.0 out of 10
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Score 8.0 out of 10
Medium-sized Companies
InsightIDR
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Score 8.6 out of 10
Splunk Enterprise
Splunk Enterprise
Score 8.4 out of 10
Enterprises
Splunk Enterprise
Splunk Enterprise
Score 8.4 out of 10
Microsoft Sentinel
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Score 8.4 out of 10
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User Ratings
Arcsight by OpenTextSplunk Cloud
Likelihood to Recommend
8.9
(7 ratings)
8.9
(15 ratings)
Usability
7.0
(1 ratings)
8.0
(1 ratings)
Support Rating
8.0
(4 ratings)
7.2
(4 ratings)
User Testimonials
Arcsight by OpenTextSplunk Cloud
Likelihood to Recommend
OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Splunk
Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.
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Pros
OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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Splunk
  • This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
  • Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
  • Splunk Cloud enables me to create and schedule statistical reports on network use for Management.
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Cons
OpenText
  • Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
  • UI can be improved.
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Splunk
  • The SPL programming language that the queries are built in is not very intuitive.
  • There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
  • I would like to see more free training/familiarization information made available.
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Usability
OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Splunk
Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.
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Support Rating
OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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Splunk
Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
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Alternatives Considered
OpenText
ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
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Splunk
Splunk Cloud blows Sumo Logic out of the water. The experience is night and day. We went from several highly stressed IT security professionals who were unsure if the data they were getting was valuable, to very happy IT security professionals who can now be more proactive and get all the information they need.
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Return on Investment
OpenText
  • It's a good SIEM solution. Doesn't have much negative impact.
  • Customization is the best part.
  • Good reporting features.
  • Does require good hardware configuration.
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Splunk
  • End-end visibility across your departmental silos
  • Strengthen the overall global monitoring posture
  • Move from Reactive to Proactive Monitoring
  • Highly secure environment at your finger-tips
  • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
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