16 Ratings
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Score 7.8 out of 100
Top Rated
303 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Arcsight Enterprise Security Manager (ESM)

Arcsight was one of the best SIEM tools at the time it entered the market and has advanced features that make it a favorite for a number of organizations, but they lack to upgrade it with the time. Some of there features are still at their best but required timely update to manage with the other competitor present in the market.If I have to choose the key points, they would be :
  1. User management.
  2. Smart Logger.
And if I were to point out where it is currently lagging :
  1. UI needs improvement.
  2. Slow search functionality.
Jatin Rai | TrustRadius Reviewer

Splunk Enterprise

Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Kuntal Das | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

Arcsight Enterprise Security Manager (ESM)
8.1
Splunk Enterprise
8.9
Centralized event and log data collection
Arcsight Enterprise Security Manager (ESM)
7.9
Splunk Enterprise
9.6
Correlation
Arcsight Enterprise Security Manager (ESM)
7.9
Splunk Enterprise
9.1
Event and log normalization
Arcsight Enterprise Security Manager (ESM)
7.9
Splunk Enterprise
9.1
Deployment flexibility
Arcsight Enterprise Security Manager (ESM)
8.5
Splunk Enterprise
8.6
Integration with Identity and Access Management Tools
Arcsight Enterprise Security Manager (ESM)
8.9
Splunk Enterprise
8.4
Custom dashboards and views
Arcsight Enterprise Security Manager (ESM)
7.2
Splunk Enterprise
9.1
Host and network-based intrusion detection
Arcsight Enterprise Security Manager (ESM)
8.0
Splunk Enterprise
8.5

Pros

Arcsight Enterprise Security Manager (ESM)

  • Good integration with IT infrastructure like ticketing systems, web applications and threat feeds etc.
  • Real time correlation works very well.
  • Dashboards and visualization is done well.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

  • Allow for separation of control where we don't let some employees have access to production but still can diagnose issues.
  • Common location to go for all logs even if the logs themselves aren't in the same place.
  • Ability to ingest logs from different locations without having to change the code to put logs in a certain place (pro and con).
Anonymous | TrustRadius Reviewer

Cons

Arcsight Enterprise Security Manager (ESM)

  • ArcSight is a really complex tool, but it's not that easy to implement and maintain.
  • Troubleshooting issues on ArcSight can be hard if you have a large environment.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

  • Even though there is a search tool as a help function, you still have to read through many documentation to find the answers you're looking for and sometimes you don't find it. The help function in Splunk could be improved to be more intuitive or have a built-in help per report, panel or dashboard.
  • Creating a Splunk dashboard is rather straightforward however, customization is not. Splunk could be improved to provide more tools or features for customization such as adding colors and font options for text and graphs or graphics.
  • My dashboard has a lot of useful information and I want the important panels and reports at the top but there is no easy way to do this. Perhaps Splunk could be improved to allow features such as adding URL links to other dashboards or some other clever way to emphasize the important data in my dashboard without compromising space.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Arcsight Enterprise Security Manager (ESM)

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 17 answers
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
Anonymous | TrustRadius Reviewer

Usability

Arcsight Enterprise Security Manager (ESM)

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.0
Based on 3 answers
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Kenneth Taitingfong | TrustRadius Reviewer

Reliability and Availability

Arcsight Enterprise Security Manager (ESM)

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 10.0
Based on 1 answer
When properly setup and configured, Splunk is extremely reliable.
Anonymous | TrustRadius Reviewer

Support Rating

Arcsight Enterprise Security Manager (ESM)

Arcsight Enterprise Security Manager (ESM) 7.6
Based on 3 answers
If you go for platinum support, it's good as you have priority for support. They will take remote control of your machines and troubleshoot. Also, they arrange requirement SEM depending on the issue.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

Splunk Enterprise 8.7
Based on 24 answers
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
Anonymous | TrustRadius Reviewer

Implementation Rating

Arcsight Enterprise Security Manager (ESM)

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.0
Based on 2 answers
Smooth without too many major issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Arcsight Enterprise Security Manager (ESM)

We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.
Jatin Rai | TrustRadius Reviewer

Splunk Enterprise

Splunk is proving to be a formidable replacement for Qradar, which we had as our previous SIEM. Qradar was powerful, but not easy to customize and quite limited. Splunk is not per se a "SIEM" but it can be in the way you used it. Also there is an Enterprise Security App that is available to buy and sit on top of Splunk, and that will take care of any concerns with needing a full-fledged SIEM. Splunk wins.
Anonymous | TrustRadius Reviewer

Scalability

Arcsight Enterprise Security Manager (ESM)

No score
No answers yet
No answers on this topic

Splunk Enterprise

Splunk Enterprise 9.1
Based on 1 answer
Splunk can scale in to the petabyte per day range which of course is awesome
Rick Yetter | TrustRadius Reviewer

Return on Investment

Arcsight Enterprise Security Manager (ESM)

  • A few years ago this would have been the best buy on the market but with applications like Splunk I'd say its not giving you as much ROI.
  • Still does the job and gives us a positive ROI as we bought this over 6 years ago.
Anonymous | TrustRadius Reviewer

Splunk Enterprise

  • I'm not a data analyst so I can not provide concrete examples on how the business has benefited from implementing Splunk. However, the analysts I have worked with have provided a wealth of support in reducing workstation issues across the enterprise. This alone reduces the time it takes to determine where the exact problem lies between a workstation and the servers it tries to communicate with.
Anonymous | TrustRadius Reviewer

Pricing Details

Arcsight Enterprise Security Manager (ESM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splunk Enterprise

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Arcsight Enterprise Security Manager (ESM)
7.5
Splunk Enterprise
9.0

Likelihood to Renew

Arcsight Enterprise Security Manager (ESM)
Splunk Enterprise
10.0

Usability

Arcsight Enterprise Security Manager (ESM)
Splunk Enterprise
9.0

Reliability and Availability

Arcsight Enterprise Security Manager (ESM)
Splunk Enterprise
10.0

Support Rating

Arcsight Enterprise Security Manager (ESM)
7.6
Splunk Enterprise
8.7

Implementation Rating

Arcsight Enterprise Security Manager (ESM)
Splunk Enterprise
9.0

Scalability

Arcsight Enterprise Security Manager (ESM)
Splunk Enterprise
9.1

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