Arcsight by OpenText vs. Splunk Enterprise Security (ES)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcsight by OpenText
Score 6.9 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Splunk Enterprise Security (ES)
Score 8.4 out of 10
N/A
Splunk Enterprise Security (SIEM) is the company's flagship SIEM product, offered as a premium service to subscribers of Splunk Cloud or Splunk Enterprise.N/A
Pricing
Arcsight by OpenTextSplunk Enterprise Security (ES)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcsight by OpenTextSplunk Enterprise Security (ES)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcsight by OpenTextSplunk Enterprise Security (ES)
Considered Both Products
Arcsight by OpenText

No answer on this topic

Splunk Enterprise Security (ES)
Chose Splunk Enterprise Security (ES)
Splunk Enterprise Security is superior in the logging aspect and searching. That’s why it was easier to pick switch to Splunk Enterprise Security. Arcsight is however superior in the correlation and stability aspect. It’s very reliable and stable that we sometimes forget that …
Chose Splunk Enterprise Security (ES)
Splunk Enterprise Security is way ahead of ArcSight on multiple fronts, especially indexing and data visualizations.
Top Pros

No answers on this topic

Top Cons

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Features
Arcsight by OpenTextSplunk Enterprise Security (ES)
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Arcsight by OpenText
5.5
5 Ratings
35% below category average
Splunk Enterprise Security (ES)
8.5
102 Ratings
8% above category average
Centralized event and log data collection8.05 Ratings9.3100 Ratings
Correlation9.05 Ratings8.899 Ratings
Event and log normalization/management8.05 Ratings8.5100 Ratings
Deployment flexibility6.05 Ratings8.3101 Ratings
Integration with Identity and Access Management Tools6.04 Ratings8.096 Ratings
Custom dashboards and workspaces5.05 Ratings9.1102 Ratings
Host and network-based intrusion detection8.02 Ratings8.396 Ratings
Data integration/API management5.01 Ratings8.498 Ratings
Behavioral analytics and baselining2.01 Ratings7.995 Ratings
Rules-based and algorithmic detection thresholds8.01 Ratings8.796 Ratings
Response orchestration and automation2.01 Ratings7.487 Ratings
Reporting and compliance management4.01 Ratings9.195 Ratings
Incident indexing/searching1.01 Ratings8.8101 Ratings
Best Alternatives
Arcsight by OpenTextSplunk Enterprise Security (ES)
Small Businesses
AlienVault USM
AlienVault USM
Score 8.0 out of 10
AlienVault USM
AlienVault USM
Score 8.0 out of 10
Medium-sized Companies
Splunk Enterprise
Splunk Enterprise
Score 8.4 out of 10
Splunk Enterprise
Splunk Enterprise
Score 8.4 out of 10
Enterprises
Microsoft Sentinel
Microsoft Sentinel
Score 8.4 out of 10
Microsoft Sentinel
Microsoft Sentinel
Score 8.4 out of 10
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User Ratings
Arcsight by OpenTextSplunk Enterprise Security (ES)
Likelihood to Recommend
8.9
(7 ratings)
9.0
(103 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(3 ratings)
Usability
7.0
(1 ratings)
7.6
(2 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
8.0
(4 ratings)
6.6
(6 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
-
(0 ratings)
6.4
(1 ratings)
Product Scalability
-
(0 ratings)
9.3
(100 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Arcsight by OpenTextSplunk Enterprise Security (ES)
Likelihood to Recommend
OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Splunk
Well suited: Splunk ES is highly recommended in an environment with many data sources and experienced computer engineers. It has a steep learning curve, but once that hurdle is crossed, it is absolutely a beast. It is also very expensive, so a company putting a high amount of budget in Security is needed. Not well suited: Splunk ES is not recommended if a company has only a few sources and some non-technical IT users. The price won't justify the fewer data sources and scratching just the surface level. Moreover, non-technical IT users would be better off with something that has a query builder, unlike Splunk.
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Pros
OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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Splunk
  • Advanced Threat Detection and Correlation: ES stands out in its ability to detect sophisticated threats by correlating data from multiple sources. For instance, it can identify unusual patterns in user behavior, cross-referencing with network logs to flag potential insider threats.
  • Real-time Monitoring and Alerting: ES offers robust real-time monitoring capabilities. It excels in promptly alerting us to critical security events, such as suspicious network traffic spikes or unauthorized access attempts, allowing for immediate response.
  • Comprehensive Log Analysis: ES ingests and analyzes an extensive range of log data. It's particularly adept at parsing and making sense of complex log formats, making it a versatile tool for understanding system activities and security events.
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Cons
OpenText
  • Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
  • UI can be improved.
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Splunk
  • ES on the cloud (SaaS) has too many limitations with platform administration.
  • Supported integrations are not always on par with enterprise support especially when dependent on 3rd-party proprietary APIs.
  • In later versions, unforeseen glitches seem to show up that have no resolution except version upgrade. This used to not be the case in prior versions which were very stable.
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Likelihood to Renew
OpenText
No answers on this topic
Splunk
We are very happy with Splunk and would advise anyone to take a serious look at it. It might look pricey but the rewards Splunk offers seem endless.
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Usability
OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Splunk
You definitely need to learn how to use Splunk to get the most of the tool. There are many courses available for free to get up to speed on the usability of the tool but it's not that simple. It will take time to digest all the data and to understand how to query for what you are looking for.
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Reliability and Availability
OpenText
No answers on this topic
Splunk
I'm not an ES user, but, in my implementation I usually try to prevent all service stops to guarantee High availability to the final customers.
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Performance
OpenText
No answers on this topic
Splunk
ES requires a very performant infrastructure: if it has it's performant, otherwise not. I had situation with a very performant infrastructure and I didn't notized that it was a distributed architecture, it seemed that there ware few data on my PC, othewise I experienced less performant infrastructures with less performaces.
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Support Rating
OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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Splunk
It's good when it's responsive, but I've had times where I had to wait quite a while for a response. But these are typically the exceptions rather than the rule. When you do get a response it is always well-informed and appropriate. I would say they've been trending better over time with this.
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In-Person Training
OpenText
No answers on this topic
Splunk
I experienced only on-line training, but the trainers were very professional and competent. Maybe it could be more useful if they also have an experience in projects because sometimes they didn't have a real project experience to communicate to the students. Anyway, it was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself, aven if I have more than 10 years of Splunk activity experience.
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Online Training
OpenText
No answers on this topic
Splunk
It was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself. The only problem was that, when I worked with the Splunk Professional Services, I found some difference between the training contents and the information from PS. In addition is required a long experience on Splunk Enterprise for the data ingestion part, in other words I'm able to work with ES because I'm worling on Splunk since 11 years, otherwise I'd some problem.
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Implementation Rating
OpenText
No answers on this topic
Splunk
It's a fantatic product and it was very useful the presence of Splunk Professional Services for the Design Phase and the final Health Check.
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Alternatives Considered
OpenText
ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
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Splunk
Splunk enterprise is the only solution that we’ve been able to identify that provides risk based alerting, which allows our SOC to reduce analyst fatigue which would be a huge problem without it. Before RBA, there were thousands of alerts a day and it was impossible to review all of them
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Contract Terms and Pricing Model
OpenText
No answers on this topic
Splunk
for my exterience, unit pricing and billing frequency are correct. As I already said, I hint to have more discount flexibility, expecially with new customers, because there are competitors less expensive and very aggressive that are dangerous. In addition the possibility to don't pay the license for the development period could be a very interesting feature for the final customers.
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Scalability
OpenText
No answers on this topic
Splunk
- 8 out of 10 and took 2 for the data pipeline and administration part. Even if you'd like to improve yourself or your team, you have to pay a lot of money and it could be more than GIAC education + cert. - Normalization for Data models and CPU-based searches can be a problem sometimes.
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Professional Services
OpenText
No answers on this topic
Splunk
I had a fantastic experience with Splunk Professional Services: they worked with us in our last SON project (a SOC migration for a very large customer) and helped to build a multi tenent environment even if ES isn't a multi tenant platform. Th Splunk PS was a very professional and competent people, he is italian and was able to speak with our italian customers.
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Return on Investment
OpenText
  • It's a good SIEM solution. Doesn't have much negative impact.
  • Customization is the best part.
  • Good reporting features.
  • Does require good hardware configuration.
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Splunk
  • ES has highly impacted ROI because as the customer of the ES the work we do for creating use cases for clients in terms of security-related aspects by their logs has given more return than investment.
  • The correlation searches we run to get detailed results from the Data models are very less time-consuming than Splunk Enterprise itself we can get quick responses to the use cases and dashboards populated because of ES.
  • The CIM compliance feature is ES has made more jobs easy in the terms of finding more Authentication related data we can get data onboarded in the Email data model from O365 and search is email data model instead of searching for particular indexes.
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ScreenShots