Arena.im vs. Help.com
Arena.im vs. Help.com
Product | Rating | Most Used By | Product Summary | Starting Price |
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Arena.im | N/A | Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers. | $99 per month | |
Help.com | N/A | Help.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience. This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand. | $80 per simultaneous active user |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Discounts available for annual subscription. | Help.com Chat comes with unlimited logins and scales with your business. | ||||||||||||||
More Pricing Information |
Arena.im | Help.com | |
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Top Cons |
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Arena.im | Help.com | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Arena.im | Help.com | |
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Likelihood to Recommend | 8.7 (3 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Arena.im | Help.com | |
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Likelihood to Recommend | Arena.im | Help.com |
Pros | Arena.im | Help.com |
Cons | Arena.im | Help.com |
Support Rating | Arena.im No answers on this topic | Help.com |
Alternatives Considered | Arena.im | Help.com |
Return on Investment | Arena.im | Help.com |
ScreenShots | Help.com Screenshots |