Arena.im vs. Tidio

It is well suited for situations where a chat solution can be embedded on a page. This instance requires minimal setup and allows you to add chat functionality to your site within minutes. I think it's less suited as an internal messaging tool- there are already other solutions like Slack that have cornered that market.

Incentivized

It's extremely easy to install and set up. The visual customization is thorough (brand colors etc.). There is lots of help documentation. There is an iOS and Android app for users on the go and built in integrations with CRMs as well as other third-party applications, along with a Zapier API which can connect to virtually any other third-party application.

Incentivized

• Easy to set up
• Easy to use
• Cost efficient

Incentivized

• Very intuitive interface and management.
• Scalable plans that don't require me to purchase features I don't need.
• Super simple chat bot administration.

Incentivized

• Offer a lower-priced subscription for smaller blogs and websites.
• Provide a clearer way to see how many impressions have been used on the account so far.

Incentivized

• A built in call tracking module would be great.

Incentivized

We did not evaluate any other products as Arena.im fit our needs from the start.

Incentivized

Incentivized

• Allowed us to fulfill customer requirements
• Saves us from developing it ourselves (build vs buy)

Incentivized

• Captured leads that might have fallen through the cracks.
• Free account provides plenty of basic features, so the ROI is 100%.
• Dashboard with all communications eliminates chasing around emails.

Incentivized