Arena.im vs. Vision Helpdesk
Arena.im vs. Vision Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Arena.im | N/A | Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers. | $99 per month | |
Vision Helpdesk | Small Businesses (1-50 employees) | Vision Helpdesk, which started in 2005 as a simple help desk software has evolved into three customer service and IT support management tools. Help Desk Software - A multi-channel help desk software that allows users to manage customer communication across various channels like email, web portals, chat, phone, and API. Satellite Help Desk Software - A multi-company/brand/product help desk software that allows users to manage support for multiple companies in place.… | $8 per month |
Arena.im | Vision Helpdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Discounts available for annual subscription. | — | ||||||||||||||
More Pricing Information |
Arena.im | Vision Helpdesk | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Arena.im | Vision Helpdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||
Self Help Community |
| |||||||||||||||
Multi-Channel Help |
|
Arena.im | Vision Helpdesk | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Arena.im | Vision Helpdesk | |
---|---|---|
Likelihood to Recommend | 8.7 (3 ratings) | 5.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (1 ratings) |
Usability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 6.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Arena.im | Vision Helpdesk | |
---|---|---|
Likelihood to Recommend | Arena.im | Vision Helpdesk |
Pros | Arena.im | Vision Helpdesk |
Cons | Arena.im | Vision Helpdesk |
Likelihood to Renew | Arena.im No answers on this topic | Vision Helpdesk |
Usability | Arena.im No answers on this topic | Vision Helpdesk |
Support Rating | Arena.im No answers on this topic | Vision Helpdesk |
Alternatives Considered | Arena.im | Vision Helpdesk |
Return on Investment | Arena.im | Vision Helpdesk |
ScreenShots | Vision Helpdesk Screenshots |