Arena.im vs. WhatsApp Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arena.im
Score 7.9 out of 10
N/A
Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers.
$99
per month
WhatsApp Business
Score 8.1 out of 10
N/A
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
Pricing
Arena.imWhatsApp Business
Editions & Modules
Professional
$99
per month 25,000 page views/month
Business
$249
per month 100,000 page views/month
Enterprise
Custom
WhatsApp Business
Free
Offerings
Pricing Offerings
Arena.imWhatsApp Business
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts available for annual subscription.—
More Pricing Information
Best Alternatives
Arena.imWhatsApp Business
Small Businesses
Gist
Gist
Score 9.6 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
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User Ratings
Arena.imWhatsApp Business
Likelihood to Recommend
8.7
(3 ratings)
8.9
(20 ratings)
Usability
-
(0 ratings)
8.6
(2 ratings)
Support Rating
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
Arena.imWhatsApp Business
Likelihood to Recommend
Arena.im
It is well suited for situations where a chat solution can be embedded on a page. This instance requires minimal setup and allows you to add chat functionality to your site within minutes. I think it's less suited as an internal messaging tool- there are already other solutions like Slack that have cornered that market.
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Meta Platforms Inc
By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
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Pros
Arena.im
  • Easy to set up
  • Easy to use
  • Cost efficient
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Meta Platforms Inc
  • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
  • Fast and accurate connection.
  • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
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Cons
Arena.im
  • Offer a lower-priced subscription for smaller blogs and websites.
  • Provide a clearer way to see how many impressions have been used on the account so far.
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Meta Platforms Inc
  • Scalability is difficult to suggest, and the quality of the links, especially when made on video, should be improved.
  • Traveling with WhatsApp Business is tricky because unable to hold calls, and the app is banned in some countries.
  • It's possible to improve API support and extract the application's satisfaction index.
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Usability
Arena.im
No answers on this topic
Meta Platforms Inc
WhatsApp Business, compared to Whatsapp Messenger, requires a more in-depth study of its features, especially if you want to use at its maximum power.
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Support Rating
Arena.im
No answers on this topic
Meta Platforms Inc
There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
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Alternatives Considered
Arena.im
We did not evaluate any other products as Arena.im fit our needs from the start.
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Meta Platforms Inc
In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
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Return on Investment
Arena.im
  • Allowed us to fulfill customer requirements
  • Saves us from developing it ourselves (build vs buy)
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Meta Platforms Inc
  • it is simple to communicate with a big group of people at once
  • WhatsApp now has a new tool that allows me to track the location of a buddy or contact.
  • it is compatible with practically every smartphone now on the market
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ScreenShots