What users are saying about

Arena

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169 Ratings

Arena

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169 Ratings
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Score 7.6 out of 101
2 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Arena

I work for a contract manufacture and we use Arena for all changes to BOM. This is helpful for customer owned designs and our in house designs. Any company that needs to keep tight revision control of a product should use Arena. It also gives approved employees access to files and documents important to the product.
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Intelex Quality Management System

I would caution colleagues to make sure the system does what they need it to do and get it all in writing.
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Pros

  • Notification of required decisions relating to ECOs and BOMs.
  • BOM management.
  • Where it's used: being able to see what assemblies and sub-assemblies use a given part.
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  • The Document Control application has a lot of rigidity that is a benefit. The audit trails are easy to access. The approval flows are automated and the notifications allow for effective communication of what tasks have been assigned.
  • The My Tasks area is a fantastic tool that allows users to quickly see what they are required to do.
  • Intelex is a cloud-based system that allows work-wide access.
  • The document search ability is very helpful to our users. It is easy and quick to locate document.
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Cons

  • Admin access - needs to be 2 levels so that some users can create accounts, but cannot do system configuration or configuration changes. And / Or, that you can set what workspaces an Admin has access to
  • Administrator - Settings: I manage multiple workspaces for several business units. I would like to be able to go into Settings and make changes to multiple workspaces, by using the "Change Workspace" functionality in Settings. However, that does not work properly. I am forced to "Return"to the active workspace, then choose another Workspace, then go back to Settings (for each workspace I need to make changes in). This is very cumbersome and inefficient when needing to make changes to multiple workspaces.
  • History - It would be nice to see the actual history of "Who" has made modifications to a Unreleased and Working Revision. Currently, it only shows the last person and not a running log.
  • There are more things, but this form seems currupt
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  • When an employee is archived their information can no longer be pulled into a document via metatags. This is a flaw in the system and it would be valuable for this functionality to exist.
  • Better communication between Intelex and System Admins when upgrades are performed. They occasionally adversely affect the system and this lessens user confidence in the system.
  • Initial consultant was fantastic and response times were quick. The support ticket system is not as timely.
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Likelihood to Renew

Arena8.2
Based on 1 answer
excellent PLM system, if only it had ERP module for procurement and inventory management
Vlad Kalika profile photo
No score
No answers yet
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Alternatives Considered

Oracle Agile is the only other product I can recall, since our implementation was over six years ago. I only remember that based on price alone, Oracle's product was not a serious contender for us. I had experience with Agile at a previous company (before it was purchased by Oracle) and at that time it was well-suited to our needs.
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We felt Intelex was more user friendly and provided the services we were seeking in a system. We evaluated all applications vs. our company needs and wants.
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Return on Investment

  • The cost to use and deploy Arena is low cost relative to other PLMS.
  • Thus far, Arena gives us the ability to store critical data, track the changes and manage the hardware configuration effectively.
  • We have not encountered application down time which is important to our operations.
Robert Nguyen profile photo
  • The reports are useful and what previously took hours is now accomplished very quickly.
  • Document approval flows are easy to construct and the automation and notifications keep assignees to task.
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Screenshots

Intelex Quality Management System

Pricing Details

Arena

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Arena offers flexible packages to fit your team’s needs ensuring you get the right capabilities to meet your specific business requirements so you never overpay. Our cloud-based PLM and QMS solutions include role-based subscriptions to meet your diverse team needs with the necessary security to protect your product information. Our fixed-fee QuickStart™ implementations help us deploy rapidly to provide the lowest total cost of ownership.

Arena More Information

Intelex Quality Management System

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Intelex Quality Management System More Information