What users are saying about

Arena<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

169 Ratings

Arena<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

169 Ratings
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Score 7.6 out of 101

Intelex Quality Management System

2 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Arena

I think Arena is better suited to smaller organizations. I'm not sure I consider it truly "industrial strength". The multi-user aspect is great if one can control and monitor each individual's data input. If not, best to restrict full user access to a limited number of individuals, or your data is going to be a mess.
Catherine Burton profile photo

Intelex Quality Management System

I would caution colleagues to make sure the system does what they need it to do and get it all in writing.
No photo available

Pros

  • On many screens, there are multiple options to do other things, such as attach items just created to requests or changes. Each screen has a lot of buttons or commands that can be executed from there, rather than going back to another screen to start doing something else.
  • The Bill of Material expand/collapse options are very useful, and the ability to see at a glance whether items have other pending changes is great. It helps us either consolidate several changes or process them in a specific order as may be appropriate.
  • The request and change worlds are easy to use and configure. We have reduced our engineering change cycle time using these features.
Catherine Burton profile photo
  • The Document Control application has a lot of rigidity that is a benefit. The audit trails are easy to access. The approval flows are automated and the notifications allow for effective communication of what tasks have been assigned.
  • The My Tasks area is a fantastic tool that allows users to quickly see what they are required to do.
  • Intelex is a cloud-based system that allows work-wide access.
  • The document search ability is very helpful to our users. It is easy and quick to locate document.
No photo available

Cons

  • Although Arena has vendor access it is at times very time consuming to set up access to all the parts that they can see (large new assemblies in particular).
  • When very small errors occur during a change (ones that wouldn't affect the content that was approved by the approval group) it would be nice to be able to have a super user that can correct these.
  • All items and fields on an ECO are locked down once a change is routed for approval. It would be nice to have some fields on a change available to edit for users on the approval group and have the materials disposition open to update these for the approval group's area of interest. These changes would also need to be able to have the approval group a tiered concept vs just one whole one.
Rhonda Overman profile photo
  • When an employee is archived their information can no longer be pulled into a document via metatags. This is a flaw in the system and it would be valuable for this functionality to exist.
  • Better communication between Intelex and System Admins when upgrades are performed. They occasionally adversely affect the system and this lessens user confidence in the system.
  • Initial consultant was fantastic and response times were quick. The support ticket system is not as timely.
No photo available

Likelihood to Renew

Arena8.2
Based on 1 answer
excellent PLM system, if only it had ERP module for procurement and inventory management
Vlad Kalika profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

As a 20 yr Agile PLM admin and user, it is hard to make a fair comparison. The more I use Arena, the more I am appreciating its depth of capabilities.
Troy Taylor profile photo
We felt Intelex was more user friendly and provided the services we were seeking in a system. We evaluated all applications vs. our company needs and wants.
No photo available

Return on Investment

  • Because we can easily share data with our supply base, we are able to more quickly and effectively respond to a customer's RFQ. (this would address "time to market")
  • Being able to connect with suppliers around the globe allows us to consider more suppliers, and potentially more cost effective suppliers. This allows us to quote a more competitive price to our customer.
  • Use of the PLM, Quality, and Projects tools allows us to more effectively manage projects. We are all working with a "single version of the truth." Our team members do not have to search for data - because it is all located on Arena.
Michael Repetto profile photo
  • The reports are useful and what previously took hours is now accomplished very quickly.
  • Document approval flows are easy to construct and the automation and notifications keep assignees to task.
No photo available

Screenshots

Intelex Quality Management System

Pricing Details

Arena

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Arena offers flexible packages to fit your team’s needs ensuring you get the right capabilities to meet your specific business requirements so you never overpay. Our cloud-based PLM and QMS solutions include role-based subscriptions to meet your diverse team needs with the necessary security to protect your product information. Our fixed-fee QuickStart™ implementations help us deploy rapidly to provide the lowest total cost of ownership.

Arena More Information

Intelex Quality Management System

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Intelex Quality Management System More Information