Argus vs. CA Unicenter Network and Systems Management (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Argus
Score 8.4 out of 10
N/A
Argus is open source network audit technology, providing a network activity audit engine for all network traffic, not just IP. It was modeled after the Public Switched Telephone Networks (PSTN) Call Detail Record (CDR), and is designed to account for all network activity in a way that can support all types of network management functions, including security management.
$0
per month
CA Unicenter NSM (Discontinued)
Score 3.1 out of 10
N/A
Unicenter Network and Systems Management (Unicenter NSM) reached end of life (EOL) in 2015.N/A
Pricing
ArgusCA Unicenter Network and Systems Management (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ArgusCA Unicenter NSM (Discontinued)
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ArgusCA Unicenter Network and Systems Management (Discontinued)
Top Pros
Top Cons
Features
ArgusCA Unicenter Network and Systems Management (Discontinued)
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Argus
-
Ratings
CA Unicenter Network and Systems Management (Discontinued)
6.0
1 Ratings
28% below category average
Automated alerts and notifications00 Ratings6.01 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Argus
-
Ratings
CA Unicenter Network and Systems Management (Discontinued)
6.0
1 Ratings
21% below category average
Patch Management00 Ratings5.01 Ratings
Service configuration management00 Ratings8.01 Ratings
Software and hardware inventory00 Ratings5.01 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Argus
-
Ratings
CA Unicenter Network and Systems Management (Discontinued)
5.5
1 Ratings
32% below category average
Performance data reports00 Ratings5.01 Ratings
Customizable reporting00 Ratings7.01 Ratings
Data visualization00 Ratings5.01 Ratings
Risk analysis00 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
Argus
-
Ratings
CA Unicenter Network and Systems Management (Discontinued)
2.0
1 Ratings
107% below category average
Antivirus and malware management00 Ratings2.01 Ratings
Best Alternatives
ArgusCA Unicenter Network and Systems Management (Discontinued)
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Score 8.5 out of 10
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Enterprises
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Score 8.5 out of 10
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User Ratings
ArgusCA Unicenter Network and Systems Management (Discontinued)
Likelihood to Recommend
-
(0 ratings)
3.0
(1 ratings)
Support Rating
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
ArgusCA Unicenter Network and Systems Management (Discontinued)
Likelihood to Recommend
Open Source
No answers on this topic
Broadcom
It's a decent system if you're a pure IT shop and want to become ITIL-aligned. It forces everyone into an ITIL mentality - service level agreements, change management, and asset tracking. It's very rote, for better and for worse. It's not appropriate at all as a customer-facing or non-IT facing self-service tool. You will never get your end users to really understand how to use the interface.
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Pros
Open Source
No answers on this topic
Broadcom
  • ITIL ticketing (incidents, problems, etc.).
  • Change orders.
  • Matching up its asset management system with incidents/change orders.
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Cons
Open Source
No answers on this topic
Broadcom
  • The user interface (UX) is antiquated and clunky. Compared to ServiceNow, it feels like it's 15 years behind.
  • It's complicated - We do routine internal training just to get people to use it correctly.
  • It doesn't have an automated way of discovering assets. Everything has to be force-fed.
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Support Rating
Open Source
No answers on this topic
Broadcom
We have to hire 2 full-time 3rd-party consultants to run this application. That tells me it's not a very IT-friendly, vendor-supported application. Compare that with, say, SolarWinds, which is much easier for regular IT staff to customize without sacrificing features and capability. Sure, we have to bring in Loop1 to consult for us when we need to do a major SolarWinds config change or need a really unusual custom query built, but we never need more than 10 hours of consulting per month.
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Alternatives Considered
Open Source
No answers on this topic
Broadcom
I did not select CA. If it were up to me, I would migrate us to ServiceNow. The user interface on ServiceNow is 100% more modern and 200% more user friendly. With ServiceNow, the front page for end users makes it clear: one button that says "Ask for something" and one button that says "Report a problem". That's what our end users need. The biggest problem we have in our organization is that our end users don't report issues to the Help Desk often enough and rarely ask for things through the Help Desk. A clean, simple self-service option like this would open up a world of new information for our customer service team.
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Return on Investment
Open Source
No answers on this topic
Broadcom
  • It helped make us an ITIL shop.
  • It was integral during our large IT consolidation 10 years ago in merging 10 different IT departments into one by converging on one ticketing system for all IT issues.
  • Its lack of user-friendliness has gated us from being able to deploy a true self-service IT help desk.
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ScreenShots