What users are saying about
8 Ratings
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Based on 8 reviews and ratings
SolarWinds NPM
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Top Rated
573 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 573 reviews and ratings
Feature Set Ratings
Network Performance Monitoring
Argus
Feature Set Not Supported
N/A

8.1
SolarWinds NPM
81%
SolarWinds Network Performance Monitor (NPM) ranks higher in 10/10 features
SolarWinds Network Performance Monitor (NPM) ranks higher in 10/10 features
Automated network device discovery
N/A
0 Ratings

8.2
82%
208 Ratings
Network monitoring
N/A
0 Ratings

9.0
90%
230 Ratings
Baseline threshold calculation
N/A
0 Ratings

7.9
79%
200 Ratings
Alerts
N/A
0 Ratings

8.9
89%
227 Ratings
Network capacity planning
N/A
0 Ratings

7.9
79%
187 Ratings
Packet capture analysis
N/A
0 Ratings

7.3
73%
129 Ratings
Network mapping
N/A
0 Ratings

7.7
77%
189 Ratings
Customizable reports
N/A
0 Ratings

8.5
85%
211 Ratings
Wireless infrastructure monitoring
N/A
0 Ratings

7.4
74%
151 Ratings
Hardware health monitoring
N/A
0 Ratings

8.7
87%
214 Ratings
Attribute Ratings
- Argus is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- SolarWinds Network Performance Monitor (NPM) is rated higher in 1 area: Usability
Likelihood to Recommend
10.0
Argus
100%
1 Rating

9.0
SolarWinds NPM
90%
236 Ratings
Likelihood to Renew
Argus
N/A
0 Ratings

9.0
SolarWinds NPM
90%
24 Ratings
Usability
5.0
Argus
50%
1 Rating

9.2
SolarWinds NPM
92%
19 Ratings
Availability
Argus
N/A
0 Ratings

8.2
SolarWinds NPM
82%
2 Ratings
Performance
Argus
N/A
0 Ratings

5.5
SolarWinds NPM
55%
2 Ratings
Support Rating
9.0
Argus
90%
1 Rating

7.3
SolarWinds NPM
73%
42 Ratings
Online Training
Argus
N/A
0 Ratings

6.4
SolarWinds NPM
64%
1 Rating
Implementation Rating
Argus
N/A
0 Ratings

7.3
SolarWinds NPM
73%
16 Ratings
Product Scalability
Argus
N/A
0 Ratings

7.3
SolarWinds NPM
73%
1 Rating
Likelihood to Recommend
Argus
[Argus is] the best property valuation tool on the market but you also can't really do any advanced property valuations without Argus. It's an industry standard and while there are competitors, they do not approach the same feature set or institutional usage the Argus has.
Systems Administrator/Desktop Support
Time EquitiesReal Estate, 201-500 employees
SolarWinds NPM
NPM is well suited for small to medium-sized organizations. It does the basic functions of a network monitoring suite very well however some of the more advanced features aren't as straightforward. Basic up/down email alerts work well but there are obviously many solutions that do this as well. I wouldn't recommend NPM for very large organizations because the server needed to support that many devices.
Network Engineer
Widener UniversityHigher Education, 201-500 employees
Pros
Argus
- Financial forecasting
- Property Valuation
- Improves Decision Making
Systems Administrator/Desktop Support
Time EquitiesReal Estate, 201-500 employees
SolarWinds NPM
- Out of the Monitoring of almost all Network Devices.
- Build custom pollers to monitor which is not supported out of the box.
- Further you can alert on these custom metrics and Out of the box metrics.
- It provides you great dashboards, Reports features.
- You can integrate it with any MoM layer tools either using its API or sending out traps.
- Out of the box Integration with Service Now ITSM Tool.

Verified User
Analyst in Professional Services
Information Technology & Services Company, 10,001+ employeesCons
Argus
- Price
- Only game in town
Systems Administrator/Desktop Support
Time EquitiesReal Estate, 201-500 employees
SolarWinds NPM
- Configuring thresholds for your alerts can be a little cumbersome.
- Getting additional details onto the alerts is not as easy as it could be.
- You need to have two servers to run SolarWinds NPM, one for the service and a separate one for the database.
Development Manager
Carenet Health CareHealth, Wellness and Fitness, 1001-5000 employees
Pricing Details
Argus
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Argus Editions & Modules
—
Additional Pricing Details
—SolarWinds NPM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Starting Price
SolarWinds NPM Editions & Modules
Edition
NPM | $1,5831 |
---|
- Starting Price
Additional Pricing Details
—Likelihood to Renew
Argus
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 9.0
Based on 24 answers
The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
Systems and Security Administrator
Flathead CountyGovernment Administration, 501-1000 employees
Usability
Argus
Argus 5.0
Based on 1 answer
Argus is the type of program that is very difficult to just sit down and figure out. Our analysts must have formal training in order to use it. The standard is a three day classroom course that is offered on a pretty regular basis.
Systems Administrator/Desktop Support
Time EquitiesReal Estate, 201-500 employees
SolarWinds NPM
SolarWinds NPM 9.2
Based on 19 answers
SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.

Verified User
Employee in Information Technology
Insurance Company, 51-200 employeesReliability and Availability
Argus
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 8.2
Based on 2 answers
Has never failed me

Verified User
Technician in Information Technology
Government Administration Company, 1001-5000 employeesPerformance
Argus
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 5.5
Based on 2 answers
Pages load slow, especially the bettors map. Could be that my server is old.

Verified User
Technician in Information Technology
Government Administration Company, 1001-5000 employeesSupport Rating
Argus
Argus 9.0
Based on 1 answer
Support is pretty good. The techs are pretty knowledgeable about the product and confident. You don't feel like they are just going through the knowledgebase and they are easy to understand. I have also never been stuck on hold for a long period of time to speak to someone.
Systems Administrator/Desktop Support
Time EquitiesReal Estate, 201-500 employees
SolarWinds NPM
SolarWinds NPM 7.3
Based on 42 answers
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
IT Technician / Application Specialist
Casino FandangoEntertainment, 201-500 employees
Online Training
Argus
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 6.4
Based on 1 answer
Would like an in person course

Verified User
Technician in Information Technology
Government Administration Company, 1001-5000 employeesImplementation Rating
Argus
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 7.3
Based on 16 answers
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
Systems and Security Administrator
Flathead CountyGovernment Administration, 501-1000 employees
Alternatives Considered
Argus
No answers on this topic
SolarWinds NPM
We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.

Verified User
Executive in Information Technology
Government Administration Company, 501-1000 employeesScalability
Argus
No score
No answers yet
No answers on this topic
SolarWinds NPM
SolarWinds NPM 7.3
Based on 1 answer
From the direction and information I have been given it is very flexible and scalelable

Verified User
Technician in Information Technology
Government Administration Company, 1001-5000 employeesReturn on Investment
Argus
- It is costly
- But the best tool out there
- A vital decision making tool.
Systems Administrator/Desktop Support
Time EquitiesReal Estate, 201-500 employees
SolarWinds NPM
- The impact is largely on the positive side as ROI figures are on the rise.
- The licensing model is appropriately designed to meet every need. We have an XLS license and with the addition of an APE license, we can easily extend our scope.
- SolarWinds has helped in the creation of business use cases for network equipment or bandwidth investments. With capacity planning, we can accurately size our Infra.

Verified User
Consultant in Information Technology
Information Technology & Services Company, 10,001+ employees