What users are saying about
79 Ratings
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Score 7 out of 101
51 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Ariba Procurement

Well suited for meeting deadlines, if you chose to participate. Suitable for negotiating better pricing using by comparing average pricing from suppliers for a particular product. It also ensures supplier compliance to company preferred terms reconciling PO, invoice, PO, receipt & contract. It also reduces supply chain operation costs. Rather than spend resources in putting together the suppliers' needs everything can be controlled online.
No photo available

JAGGAER (formerly SciQuest)

The SciQuest application helps guide users toward preferred suppliers. The efficiencies experienced in both sending out orders to suppliers as well as bringing back invoices helps our users maintain their inventories as well as allowing them to better understand the condition of their budgets and spend because of the quick turnaround
Randy Henry profile photo

Pros

  • It supports strategic solutions such as request for information (RFI), request for proposal (RFP), and request for quotation (RFQ) as well as e-auction services.
  • A cloud-based spend management software solution designed to help companies control spending and achieve goals.
  • It helps in selection and ordering, purchase order approval and delivery and billing.
Prabhjyot Singh profile photo
  • Manages one's vendor catalogs.
  • Integrates with third party systems in an attempt to accommodate one's chosen business process.
  • Offers an up to date interface.
No photo available

Cons

  • While using the tool, we also have the need for client support or supporting our end users. I personally believe the customer support experience should be better.
  • Should have more features like working on all different browsers like Firefox and IE more efficiently.
  • Reporting functionality should be increased and have easy access.
  • Access to the system after getting approval.
Prabhjyot Singh profile photo
  • Bypassing workflow approvals removes the original approver from the viewing access. Sometimes we need to bypass approval while the approver is out of the office, and then they lose visibility into the history of the order.
Aaron Miller profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)7.4
Based on 17 answers
Note that as a supplier we don't directly "renew" but rather are renewed by our customers.
Roderick (Rick) Smith profile photo

Usability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)8.2
Based on 5 answers
Although excellent product, they do have areas where they can improve.
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Reliability and Availability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)9.0
Based on 2 answers
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
No photo available

Performance

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)8.9
Based on 3 answers
99%+ uptime for the last 4 years, very good support.
No photo available

Support

No score
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No answers on this topic
JAGGAER (formerly SciQuest)8.2
Based on 9 answers
24/7 support. Never send you to India or some foreign country support line. Always get an answer, even if it's an answer you did not want. Always well formed conclusions/solutions to problems. They genuinely seem to care about the service they provide
No photo available

Online Training

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No answers yet
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JAGGAER (formerly SciQuest)7.0
Based on 3 answers
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
Roderick (Rick) Smith profile photo

Implementation

No score
No answers yet
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JAGGAER (formerly SciQuest)9.0
Based on 3 answers
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
Larry D'Ambrosa profile photo

Alternatives Considered

Ariba is a cloud-based sourcing and procurement system. It supports strategic solutions such as a request for information (RFI), request for proposal (RFP), and request for quotation (RFQ) as well as e-auction services. A cloud-based spend management software solution designed to help companies control spending and achieve goals. Precoro is a customization and simple spend and supplier relationship management software which provides purchase-to-pay and spend analytics for SMBs. It helps in selection and ordering, purchase order approval and delivery and billing.
Prabhjyot Singh profile photo
SciQuest is an easier solution for our users to navigate and use
No photo available

Scalability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)9.0
Based on 2 answers
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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Return on Investment

  • Reduce the cost and more effective to business.
  • Time efficient and easy to track all the deals in one system
  • Should enhance more features in the system for compatibility with other browsers like IE and Firefox.
Prabhjyot Singh profile photo
  • Improved Metrics for tracking
  • Faster turnaround
  • Better Reporting than PeopleSoft
Stacey Templeman profile photo

Pricing Details

Ariba Procurement

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JAGGAER (formerly SciQuest)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details