What users are saying about
87 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Likelihood to Recommend

Ariba Procurement

Ariba Procurement is an end to end product cloud-based product. With this tool, we can collaborate and share internally, collaborate and share with suppliers on a single platform, track events and get alerts – this feature is useful for risk management. On the other hand, there is no hesitation to recommend this product.
Prabhjyot Singh profile photo

JAGGAER (formerly SciQuest)

As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent.Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
Larry D'Ambrosa profile photo

Pros

Ariba Procurement

  • Eases work of monitoring quotes pendency.
  • Facilitates ease of comparison between different vendor quotes.
  • Ease of invoicing and Purchase Order creation.
  • Good platform to keep track of all work flow stages of procurement, as in which order is in which stage and compare delivery pendency.
Prashant Choudhary profile photo

JAGGAER (formerly SciQuest)

  • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
  • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
  • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
No photo available

Cons

Ariba Procurement

  • Ariba Procurement could be more user-friendly. Currently, it requires at least 1-hour to train external users to enter their own invoices in the system.
  • Ariba Procurement could improve on the eSourcing module, making it simpler for suppliers to gain access and participate in the events.
  • Ariba Procurement could improve the SAP > Ariba communication. Certain actions done in SAP are not communicated back to Ariba.
  • The Credit Memo process could improve. When credits are created (CM-CWT) they are reflected in Ariba, but SAP does not fund the actual order.
Adriana Paez profile photo

JAGGAER (formerly SciQuest)

  • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
  • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
Randy Henry profile photo

Likelihood to Renew

Ariba Procurement

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 7.4
Based on 17 answers
Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
No photo available

Usability

Ariba Procurement

Ariba Procurement 9.0
Based on 1 answer
Ariba is one of the most user-friendly and flexible tools for eSourcing, vendor management, and tracking purchase orders by end-users. It integrates multiple departments and functionalities in an organization. Purchase orders get approved, processed and placed within no time.
No photo available

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.2
Based on 5 answers
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
No photo available

Reliability and Availability

Ariba Procurement

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 2 answers
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
No photo available

Performance

Ariba Procurement

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.9
Based on 3 answers
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
Joel Hood profile photo

Support

Ariba Procurement

Ariba Procurement 7.5
Based on 2 answers
There were quite a number of times where I had login issues with the site for no reason at all, there are sometimes bugs on the home screen that you have to refresh the web page to get rid of, Ariba support needs to up their game, for this is a software being employed in big leagues and has to be developed to stay worthy of it.
Prashant Choudhary profile photo

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.2
Based on 9 answers
They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
Larry D'Ambrosa profile photo

Online Training

Ariba Procurement

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 7.0
Based on 3 answers
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
Roderick (Rick) Smith profile photo

Implementation

Ariba Procurement

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 3 answers
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
Larry D'Ambrosa profile photo

Alternatives Considered

Ariba Procurement

Ariba is a cloud-based sourcing and procurement system. It supports strategic solutions such as a request for information (RFI), request for proposal (RFP), and request for quotation (RFQ) as well as e-auction services. A cloud-based spend management software solution designed to help companies control spending and achieve goals. Precoro is a customization and simple spend and supplier relationship management software which provides purchase-to-pay and spend analytics for SMBs. It helps in selection and ordering, purchase order approval and delivery and billing.
Prabhjyot Singh profile photo

JAGGAER (formerly SciQuest)

Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
Steven Hoover profile photo

Scalability

Ariba Procurement

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 2 answers
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
No photo available

Return on Investment

Ariba Procurement

  • It's helped in reducing supply chain operational costs.
  • Positive: It's cut down on unintended cash flows having a better and formalized payment terms.
  • Positive: It controls unnecessary spending and improve transparency. Now suppliers who cannot meet up with demands are easily disqualified from the process. Also helping to stick with just your preferred specs.
No photo available

JAGGAER (formerly SciQuest)

  • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
  • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
No photo available

Pricing Details

Ariba Procurement

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JAGGAER (formerly SciQuest)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison