What users are saying about

Ariba Procurement

79 Ratings
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Score 7.8 out of 101

JAGGAER (formerly SciQuest)

51 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Ariba Procurement

Ariba Procurement is an end to end product cloud-based product. With this tool, we can collaborate and share internally, collaborate and share with suppliers on a single platform, track events and get alerts – this feature is useful for risk management. On the other hand, there is no hesitation to recommend this product.
Prabhjyot Singh profile photo

JAGGAER (formerly SciQuest)

SciQuest is well suited for organizations that have multiple users who purchase similar items. It is less appropriate for a small business.
No photo available

Pros

  • It supports strategic solutions such as request for information (RFI), request for proposal (RFP), and request for quotation (RFQ) as well as e-auction services.
  • A cloud-based spend management software solution designed to help companies control spending and achieve goals.
  • It helps in selection and ordering, purchase order approval and delivery and billing.
Prabhjyot Singh profile photo
  • I think the layout of the application is done well. Things are very easy to find and intuitive. End users have no problem searching for recent POs or creating reports to download into Excel.
  • I also like SciQuest's support. They are very knowledgeable and get back to you very quickly. Being integrated with a third party system, can have some support teams pointing to the other guy as the problem. However, Sciquest support works well with our IT department and does whatever they can to troubleshoot a problem.
  • I like that SciQuest is a cloud hosted solution. This makes upgrades easier for our IT department and leaves the responsibility on the end user for testing.
Steven Hoover profile photo

Cons

  • While using the tool, we also have the need for client support or supporting our end users. I personally believe the customer support experience should be better.
  • Should have more features like working on all different browsers like Firefox and IE more efficiently.
  • Reporting functionality should be increased and have easy access.
  • Access to the system after getting approval.
Prabhjyot Singh profile photo
  • We would have liked more admin training during the building of our system. We had to learn the ins and outs of the system as we were training users and this was challenging at first.
John Bishop profile photo

Likelihood to Renew

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JAGGAER (formerly SciQuest)7.4
Based on 17 answers
We are committed to this product. It is the first of its kind to be used at this University and was chosen from a sampling of three competitors. Ease of use and implementation with existing software contributed to the decision to us SciQuest. As we continue to use the product over time, discovering where adjustments need to be made and having the ability to make said adjustments will ensure the likelihood of continued use.
Melissa Tula profile photo

Usability

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JAGGAER (formerly SciQuest)8.2
Based on 5 answers
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
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Reliability and Availability

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JAGGAER (formerly SciQuest)9.0
Based on 2 answers
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
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Performance

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JAGGAER (formerly SciQuest)8.9
Based on 3 answers
99%+ uptime for the last 4 years, very good support.
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Support

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JAGGAER (formerly SciQuest)8.2
Based on 9 answers
Very good customer service on problems and updates and improvements.
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Online Training

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JAGGAER (formerly SciQuest)7.0
Based on 3 answers
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
Roderick (Rick) Smith profile photo

Implementation

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JAGGAER (formerly SciQuest)9.0
Based on 3 answers
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
Larry D'Ambrosa profile photo

Alternatives Considered

Ariba is a cloud-based sourcing and procurement system. It supports strategic solutions such as a request for information (RFI), request for proposal (RFP), and request for quotation (RFQ) as well as e-auction services. A cloud-based spend management software solution designed to help companies control spending and achieve goals. Precoro is a customization and simple spend and supplier relationship management software which provides purchase-to-pay and spend analytics for SMBs. It helps in selection and ordering, purchase order approval and delivery and billing.
Prabhjyot Singh profile photo
better tech support from SQ. easier user interface with SQ
Joel Hood profile photo

Scalability

No score
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JAGGAER (formerly SciQuest)9.0
Based on 2 answers
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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Return on Investment

  • Ariba Procurement had a very positive impact on spend visibility and reporting capabilities.
  • Ariba Procurement helps the business stay in compliance because it can track its users' release monetary authority and roles.
  • Ariba Procurement had a positive impact on audit capability, as all supporting documents, contracts, approvals, comments, invoices, etc., can be found within the system.
Adriana Paez profile photo
  • SciQuest has given us true transparency into our contracts. We are now able to search our database for key words and find the contract we were looking for!!!
John L Doyle profile photo

Pricing Details

Ariba Procurement

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JAGGAER (formerly SciQuest)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details