What users are saying about
61 Ratings
2 Ratings
61 Ratings
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Score 6.9 out of 101
2 Ratings
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Score 9.2 out of 101

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Likelihood to Recommend

Ariba

Ariba Contract Management is one of the best solution available and if you SAP ERP then I think there is no second thought.
Shalindra Singh profile photo

Concord

Suitable:- Simple contract management, especially bulk contract management. Less Appropriate:- Larger entities. Though, based on their price + features, I don't think they're focusing on the > 500 employee organizations.
Jacob Wall profile photo

Feature Rating Comparison

Contract Authoring

Ariba
7.6
Concord
7.4
Contract creation
Ariba
7.6
Concord
8.2
Contract templates
Ariba
7.3
Concord
9.0
Clause library/saved fields
Ariba
7.7
Concord
5.0
Guided logic
Ariba
7.7
Concord

Contract Collaboration

Ariba
7.3
Concord
8.3
Contract sharing
Ariba
7.7
Concord
8.8
Contract editing
Ariba
7.3
Concord
8.8
Collaborating on contracts
Ariba
7.3
Concord
8.8
MS Word plug-in
Ariba
6.4
Concord
Approval process
Ariba
7.6
Concord
10.0
Interdepartmental workflows
Ariba
7.6
Concord
5.0

Contract Monitoring

Ariba
7.8
Concord
7.0
Contract database
Ariba
7.7
Concord
6.4
Legacy contracts
Ariba
8.1
Concord
6.8
Contract search
Ariba
7.6
Concord
8.8
Contract milestone reminders & alerts
Ariba
8.5
Concord
7.3
Custom contract reports
Ariba
7.3
Concord
5.0
Tracking contract status
Ariba
7.9
Concord
8.0
Compliance check
Ariba
7.8
Concord

Pros

  • Ariba allows us to automate the workflow.
  • Ariba allows approvers to approve the contracts through email.
  • We can easily obtain reports from the system.
Prabhjyot Singh profile photo
  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
Jacob Wall profile photo

Cons

  • The only point I can think that Ariba can improve is the performance issue. Sometimes it is getting very slow. Other than that Ariba functions very well.
  • In Ariba, assigning facilitators and monitors needs to be simplified.
  • The customer support team should have more admin rights.
Prabhjyot Singh profile photo
  • User management has been and still is, a pain point for us. We operate over a dozen entities and for the most part, anyone with access to Concord on our team has the same permissions across all entities. We must manage users one-by-one so onboarding + offboarding can be tedious.
  • The analytics are basic. I wish we could slice and dice and say "Show me only contracts tagged with X tag".
Jacob Wall profile photo

Alternatives Considered

It has complete overall contracting life cycle steps from due diligence, drafting & negotiation, approvals and signature, performance and monitoring.
Prabhjyot Singh profile photo
No answers on this topic

Return on Investment

  • Don't use it for Contract Management - only for proposals and invoicing.
Katherine McGookey profile photo
  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
Jacob Wall profile photo

Pricing Details

Ariba

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Concord

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Unlimited contracts. Unlimited users. For free.