What users are saying about
66 Ratings
4 Ratings
66 Ratings
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Score 6.9 out of 101
4 Ratings
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Score 9 out of 101

Likelihood to Recommend

Ariba

Ariba Contract Management is one of the best solution available and if you SAP ERP then I think there is no second thought.
Shalindra Singh profile photo

Concord

Contract management is well suited, and templates are less appropriate, but still a nice feature.
Piper Paton Shano profile photo

Feature Rating Comparison

Contract Authoring

Ariba
7.5
Concord
8.4
Contract creation
Ariba
7.9
Concord
8.5
Contract templates
Ariba
7.3
Concord
9.1
Clause library/saved fields
Ariba
7.3
Concord
6.9
Guided logic
Ariba
7.4
Concord
9.1

Contract Collaboration

Ariba
7.4
Concord
8.6
Contract sharing
Ariba
8.1
Concord
8.9
Contract editing
Ariba
7.5
Concord
8.9
Collaborating on contracts
Ariba
7.7
Concord
8.9
MS Word plug-in
Ariba
6.1
Concord
Approval process
Ariba
7.7
Concord
9.6
Interdepartmental workflows
Ariba
7.3
Concord
6.9

Contract Monitoring

Ariba
7.8
Concord
8.0
Contract database
Ariba
7.6
Concord
7.3
Legacy contracts
Ariba
7.4
Concord
7.6
Contract search
Ariba
7.9
Concord
8.9
Contract milestone reminders & alerts
Ariba
8.4
Concord
8.2
Custom contract reports
Ariba
6.9
Concord
6.9
Tracking contract status
Ariba
8.1
Concord
8.3
Compliance check
Ariba
8.0
Concord
9.1

Pros

Ariba

  • Global presence
  • Integration with SAP backend
  • Reporting and analytics capabilties
No photo available

Concord

  • Weekly streamlined summary reporting.
  • Ease of use inbox items.
  • Ease of use administrator settings.
  • Ease of use for other users.
  • Minimal training required.
  • Easy on-boarding and implementation.
  • At your fingers 24/7 assistance.
  • Easy to understand application.
Piper Paton Shano profile photo

Cons

Ariba

  • The current ways of integration with SAP are a bit painful.
  • ARIBA shared services turn around time and knowledge lacks the depth of the product.
  • Reporting and Analytics need huge improvement.
  • They promise an Amazon-like experience but they are nowhere close to it.
  • Expensive for smaller countries but they have to bite the bullet to have one global solution.
  • Expensive implantation given hurdles with integration / training / Reporting / Change management.
No photo available

Concord

  • Summary should be default screen, not discussion.
  • Tagging should be kept as simple as possible.
  • Templates could be expounded upon.
Piper Paton Shano profile photo

Alternatives Considered

Ariba

We looked at other sourcing systems but none suited our global presence and moreso being a SAP customer with several modules this made perfect sense.
No photo available

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Piper Paton Shano profile photo

Return on Investment

Ariba

  • Don't use it for Contract Management - only for proposals and invoicing.
Katherine McGookey profile photo

Concord

  • Excellent ROI
  • Concord has had positive impact on your overall business objectives.
  • Faster overall conversions.
  • Increased employee efficiency.
  • Probable better customer service.
Piper Paton Shano profile photo

Pricing Details

Ariba

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ariba Editions & Modules

Additional Pricing Details

Concord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concord Editions & Modules

Edition
Starter, starting at$501
Professional, starting at$751
Enterprise, starting at$951
  1. per seat, per month, billed annually
Additional Pricing Details
All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

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