What users are saying about

Ariba

61 Ratings

Ariba

61 Ratings
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Score 8.4 out of 101

Concur Travel and Expense

353 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Ariba

Ariba Contract Management is one of the best solution available and if you SAP ERP then I think there is no second thought.
Shalindra Singh profile photo

Concur Travel and Expense

The size of the company, travel spend and what the end use need are all things to take into consideration. Smaller/simpler companies that just want a nice online expense reporting system to capture data and reimburse employees would probably just want to use Concur Expense. Larger companies looking for a "one stop shop" will want to ask every question they can possibly think of in regards to each module Concur offers before making any decisions.Also, while Concur is pretty much tops in the US for travel and expense they are still pretty new at the game in most other companies. They are still in the learning phases, but are gaining ground. I believe they will have a lot to offer globally within 5 years.
Carol Monk, CPP profile photo

Feature Rating Comparison

Contract Authoring

Ariba
7.6
Concur Travel and Expense
Contract creation
Ariba
7.6
Concur Travel and Expense
Contract templates
Ariba
7.3
Concur Travel and Expense
Clause library/saved fields
Ariba
7.7
Concur Travel and Expense
Guided logic
Ariba
7.7
Concur Travel and Expense

Contract Collaboration

Ariba
7.3
Concur Travel and Expense
Contract sharing
Ariba
7.6
Concur Travel and Expense
Contract editing
Ariba
7.3
Concur Travel and Expense
Collaborating on contracts
Ariba
7.3
Concur Travel and Expense
MS Word plug-in
Ariba
6.4
Concur Travel and Expense
Approval process
Ariba
7.5
Concur Travel and Expense
Interdepartmental workflows
Ariba
7.5
Concur Travel and Expense

Contract Monitoring

Ariba
7.8
Concur Travel and Expense
Contract database
Ariba
7.7
Concur Travel and Expense
Legacy contracts
Ariba
8.1
Concur Travel and Expense
Contract search
Ariba
7.6
Concur Travel and Expense
Contract milestone reminders & alerts
Ariba
8.5
Concur Travel and Expense
Custom contract reports
Ariba
7.3
Concur Travel and Expense
Tracking contract status
Ariba
7.8
Concur Travel and Expense
Compliance check
Ariba
7.8
Concur Travel and Expense

Pros

  • SAP Ariba has Ariba Supply Chain Network that makes Suppliers/Vendors/Buyers onboarding very easy. Ariba Contract Management is very well integrated with Ariba network and hence sharing contractual documents and information are very easy.
  • SAP Ariba provide integration with SAP ERP which takes out the effort needed to integrate Ariba with SAP.
  • Ariba exposes API and ITK to do integration if your ERP is none SAP.
Shalindra Singh profile photo
  • Tracks and enters receipts for expense reports.
  • Make it so simple to book travel around company protocols.
  • Makes it very easy for management to review and approve expense reports.
  • Also, helps travel expenses and cost for each event to easily show an ROI or not.
No photo available

Cons

  • SAP Ariba Contract Management is the comprehensive solution that has most of the needed functionalities. One thing I would like to add a word of advice that evaluate and discuss all details as per your requirement before you make purchasing decision. Ariba, in general, is not customization friendly and there can be the limitation to the customization you may require as per your requirements.
  • Migration from Ariba to any other tool may not be easy, say after 2-3 years you realize that Ariba is not able to handle all requirements as per your need.
Shalindra Singh profile photo
  • Add expenses in expense report has many steps and is not that efficient especially using the mobile app.
  • Capability of adding multiple attachments for each expense item is currently missing from the version I am using.
No photo available

Likelihood to Renew

Ariba7.0
Based on 1 answer
No answer on this topic is available.
Concur Travel and Expense8.5
Based on 13 answers
SAP (our ERP) has expense management solution – but there’s no reason to change.
No photo available

Usability

No score
No answers yet
No answers on this topic
Concur Travel and Expense9.0
Based on 6 answers
I have been using it for years and find it very user friendly
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Concur Travel and Expense7.3
Based on 4 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP profile photo

Performance

No score
No answers yet
No answers on this topic
Concur Travel and Expense8.0
Based on 1 answer
No general complaints here, though it's not a data intensive area.
Evan Trimble profile photo

Support

No score
No answers yet
No answers on this topic
Concur Travel and Expense9.0
Based on 5 answers
Easy to access from homepage to support

Users can submit tickets.

We have never had an issue
No photo available

Online Training

No score
No answers yet
No answers on this topic
Concur Travel and Expense8.0
Based on 1 answer
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble profile photo

Implementation

No score
No answers yet
No answers on this topic
Concur Travel and Expense7.9
Based on 5 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP profile photo

Alternatives Considered

We do work with other Products in procurement solutions like Coupa, Oracle Procurement Cloud etc.
Shalindra Singh profile photo
I think I prefer Concur Travel and Expense to other applications.
No photo available

Scalability

No score
No answers yet
No answers on this topic
Concur Travel and Expense7.0
Based on 1 answer
Uptime has been generally excellent, with the glaring exception of 3 weeks (yes, weeks) during 2014 in which Concur had repeated site-wide service disruptions affecting all users.
Evan Trimble profile photo

Return on Investment

  • Ariba is used to maintain good quality and contracting repository.
  • Bulk contracts can't be uploaded in Ariba
  • Ariba is a more reliable SAP tool for end to end contracting solutions.
Prabhjyot Singh profile photo
  • Faster expense report processing time.
  • Established travel reporting to ensure staff were compliant with company travel policies.
  • Happier employees as they no longer had to manually follow up on the status of an expense report.
No photo available

Pricing Details

Ariba

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Concur Travel and Expense

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details