What users are saying about
69 Ratings
33 Ratings
69 Ratings
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Score 7.3 out of 101
33 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

Ariba

Ariba Contract Management is one of the best solution available and if you SAP ERP then I think there is no second thought.
Shalindra Singh profile photo

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller profile photo

Feature Rating Comparison

Contract Authoring

Ariba
7.4
Coupa
Contract creation
Ariba
7.9
Coupa
Contract templates
Ariba
7.3
Coupa
Clause library/saved fields
Ariba
7.2
Coupa
Guided logic
Ariba
7.4
Coupa

Contract Collaboration

Ariba
7.4
Coupa
Contract sharing
Ariba
8.2
Coupa
Contract editing
Ariba
7.6
Coupa
Collaborating on contracts
Ariba
7.8
Coupa
MS Word plug-in
Ariba
6.1
Coupa
Approval process
Ariba
7.7
Coupa
Interdepartmental workflows
Ariba
7.2
Coupa

Contract Monitoring

Ariba
7.7
Coupa
Contract database
Ariba
7.7
Coupa
Legacy contracts
Ariba
7.2
Coupa
Contract search
Ariba
7.9
Coupa
Contract milestone reminders & alerts
Ariba
8.4
Coupa
Custom contract reports
Ariba
6.8
Coupa
Tracking contract status
Ariba
8.2
Coupa
Compliance check
Ariba
8.0
Coupa

Pros

Ariba

  • Ariba allows us to automate the workflow.
  • Ariba allows approvers to approve the contracts through email.
  • We can easily obtain reports from the system.
Prabhjyot Singh profile photo

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M profile photo

Cons

Ariba

  • Not very intuitive. User has to dig for information throughout the tabs.
  • Documents should have a preview button instead of us having to open each one of them each time.
  • Contracts cannot be added to existing requisitions.
Adriana Paez profile photo

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm profile photo

Alternatives Considered

Ariba

We looked at other sourcing systems but none suited our global presence and moreso being a SAP customer with several modules this made perfect sense.
No photo available

Coupa

We evaluated Ariba, Basware. We chose Coupa for its cost effectiveness, richness of features, functionality and value for money. Coupa customer service is also very good. Coupa is investing time and effort to bring in more features and constantly improving its products. Some of our suppliers and customers are already using coupa.
Shiva Krishna profile photo

Return on Investment

Ariba

  • Better compliancy
  • The best business case for using Ariba is the savings you could archive after doing a Spend Analysis
  • Bids more competitives
No photo available

Coupa

  • Coupa is an extension of our ERP. It has provided value by delivering visibility and transparency in our spend management.
  • The adoption by all is a key deliverable for us. In order to take advantage of the visibility, we need all spend under management in Coupa. We are moving in this direction with very positive feedback from our end users.
  • We will drive savings by being able to negotiate with our suppliers with the analytics that Coupa provides. Coupa allows us to track supplier performance and manage the relationship in real time.
JR Miller profile photo

Pricing Details

Ariba

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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