What users are saying about

Ariba

61 Ratings

Coupa

18 Ratings

Ariba

61 Ratings
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Score 8.4 out of 101

Coupa

18 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Ariba

Ariba is well suited for large companies. But for smaller companies, I recommend another software, one not so complex like Ariba because there will be a lot of Ariba's features that a small company won't use
No photo available

Coupa

This tool is so incredibly affordable even the smallest of companies should be using it. You can easily pay for the system with successful sourcing events. The system is so configurable I'm not sure there is an industry it wouldn’t be successful in. From a retail perspective, I love the hosted catalog, sourcing, and P2P modules, they're exactly what I need.
Scott Coleman CPSM, CPSD, C.P.M profile photo

Feature Rating Comparison

Contract Authoring

Ariba
7.6
Coupa
Contract creation
Ariba
7.6
Coupa
Contract templates
Ariba
7.3
Coupa
Clause library/saved fields
Ariba
7.7
Coupa
Guided logic
Ariba
7.7
Coupa

Contract Collaboration

Ariba
7.3
Coupa
Contract sharing
Ariba
7.6
Coupa
Contract editing
Ariba
7.3
Coupa
Collaborating on contracts
Ariba
7.3
Coupa
MS Word plug-in
Ariba
6.4
Coupa
Approval process
Ariba
7.5
Coupa
Interdepartmental workflows
Ariba
7.5
Coupa

Contract Monitoring

Ariba
7.8
Coupa
Contract database
Ariba
7.7
Coupa
Legacy contracts
Ariba
8.1
Coupa
Contract search
Ariba
7.6
Coupa
Contract milestone reminders & alerts
Ariba
8.5
Coupa
Custom contract reports
Ariba
7.3
Coupa
Tracking contract status
Ariba
7.8
Coupa
Compliance check
Ariba
7.8
Coupa

Pros

  • It informs me of when my proposals are approved.
  • It lets me electronically invoice my client.
  • It keeps me up to date on the status of my invoices and when they will be paid.
Katherine McGookey profile photo
  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M profile photo

Cons

  • I don't like that they anticipate an annual revenue based on one quarter. Our business is cyclic in nature. This costs us more money in fees than necessary.
  • I never know exactly who to talk to. I've had to figure it out.
  • Set up was a mess. I had several employees that each tried and only one is necessary and when they leave, I have a problem.
Katherine McGookey profile photo
  • Coupa's UI is not intuitive
  • Coupa has far too many notification options for users to manage
  • Coupa's support is extremely limited and slow
Tolulope Lawal profile photo

Alternatives Considered

Ariba Contract Management is more user friendly than SAP. It does not have all the interative functionalities that Ariba has, such as the approval flows, etc. It is easier to train users to use Ariba Contract Management than it is to use SAP. Ariba is more affordable than the SAP licenses.
Adriana Paez profile photo
I briefly used Procurify and its UI is far more intuitive and its reporting capabilities are far more robust.
Tolulope Lawal profile photo

Return on Investment

  • Increased employee efficiency - less time looking for documents or lost contracts.
  • Increased visibility to auditors.
Adriana Paez profile photo
  • Coupa has had a positive impact on the spend visibility of various projects
  • Coupa has increased the speed and efficiency of our monthly use tax review
No photo available

Pricing Details

Ariba

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Coupa

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details