What users are saying about
61 Ratings
2 Ratings
61 Ratings
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Score 6.9 out of 101
2 Ratings
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Score 6 out of 101

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Likelihood to Recommend

Ariba

I would like to highlight that by using this Ariba Contract lifecycle management tool. It is easy to use this software due to its excellent customer support. Drafting, negotiation and electronic signatures never been so easy to use in one system.
Prabhjyot Singh profile photo

Icertis

Good for standard contracting processes that involve your forms and a set approach.Not as flexible for situations involving customer paper and processes that are less strict.Not good for proposals and RFP projects, which often do not result in a contract at that stage.
No photo available

Feature Rating Comparison

Contract Authoring

Ariba
7.6
Icertis
8.0
Contract creation
Ariba
7.6
Icertis
8.0
Contract templates
Ariba
7.3
Icertis
8.0
Clause library/saved fields
Ariba
7.7
Icertis
8.0
Guided logic
Ariba
7.7
Icertis

Contract Collaboration

Ariba
7.3
Icertis
3.3
Contract sharing
Ariba
7.7
Icertis
3.0
Contract editing
Ariba
7.3
Icertis
Collaborating on contracts
Ariba
7.3
Icertis
4.0
MS Word plug-in
Ariba
6.4
Icertis
Approval process
Ariba
7.6
Icertis
3.0
Interdepartmental workflows
Ariba
7.6
Icertis
3.0

Contract Monitoring

Ariba
7.8
Icertis
6.0
Contract database
Ariba
7.7
Icertis
Legacy contracts
Ariba
8.1
Icertis
Contract search
Ariba
7.6
Icertis
4.0
Contract milestone reminders & alerts
Ariba
8.5
Icertis
8.0
Custom contract reports
Ariba
7.3
Icertis
Tracking contract status
Ariba
7.9
Icertis
Compliance check
Ariba
7.8
Icertis

Pros

  • Ariba allows us to automate the workflow.
  • Ariba allows approvers to approve the contracts through email.
  • We can easily obtain reports from the system.
Prabhjyot Singh profile photo
  • A good way to organize your contracts by type/business line/etc.
  • Contract provision library is useful for reviewers of contracts - helps standardize language and approach.
No photo available

Cons

  • The only point I can think that Ariba can improve is the performance issue. Sometimes it is getting very slow. Other than that Ariba functions very well.
  • In Ariba, assigning facilitators and monitors needs to be simplified.
  • The customer support team should have more admin rights.
Prabhjyot Singh profile photo
  • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
  • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
  • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
No photo available

Alternatives Considered

It has complete overall contracting life cycle steps from due diligence, drafting & negotiation, approvals and signature, performance and monitoring.
Prabhjyot Singh profile photo
I think that all three of these platforms are solid products. I was not the decision maker in choosing Icertis over the other two products - that was handled by our IT department.
No photo available

Return on Investment

  • Ariba is used to maintain good quality and contracting repository.
  • Bulk contracts can't be uploaded in Ariba
  • Ariba is a more reliable SAP tool for end to end contracting solutions.
Prabhjyot Singh profile photo
  • Too new to product to have ROI estimates. Less than 1 year of implementation. But, I would say we have better ways to track our existing agreements with this tool.
No photo available

Pricing Details

Ariba

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Icertis

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details