What users are saying about

Ariba

61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

JAGGAER (formerly SciQuest)

51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Ariba

Ariba is well suited for large companies. But for smaller companies, I recommend another software, one not so complex like Ariba because there will be a lot of Ariba's features that a small company won't use
No photo available

JAGGAER (formerly SciQuest)

SciQuest is well suited for organizations that have multiple users who purchase similar items. It is less appropriate for a small business.
No photo available

Feature Rating Comparison

Contract Authoring

Ariba
7.6
JAGGAER (formerly SciQuest)
Contract creation
Ariba
7.6
JAGGAER (formerly SciQuest)
Contract templates
Ariba
7.3
JAGGAER (formerly SciQuest)
Clause library/saved fields
Ariba
7.7
JAGGAER (formerly SciQuest)
Guided logic
Ariba
7.7
JAGGAER (formerly SciQuest)

Contract Collaboration

Ariba
7.3
JAGGAER (formerly SciQuest)
Contract sharing
Ariba
7.6
JAGGAER (formerly SciQuest)
Contract editing
Ariba
7.3
JAGGAER (formerly SciQuest)
Collaborating on contracts
Ariba
7.3
JAGGAER (formerly SciQuest)
MS Word plug-in
Ariba
6.4
JAGGAER (formerly SciQuest)
Approval process
Ariba
7.5
JAGGAER (formerly SciQuest)
Interdepartmental workflows
Ariba
7.5
JAGGAER (formerly SciQuest)

Contract Monitoring

Ariba
7.8
JAGGAER (formerly SciQuest)
Contract database
Ariba
7.7
JAGGAER (formerly SciQuest)
Legacy contracts
Ariba
8.1
JAGGAER (formerly SciQuest)
Contract search
Ariba
7.6
JAGGAER (formerly SciQuest)
Contract milestone reminders & alerts
Ariba
8.5
JAGGAER (formerly SciQuest)
Custom contract reports
Ariba
7.3
JAGGAER (formerly SciQuest)
Tracking contract status
Ariba
7.8
JAGGAER (formerly SciQuest)
Compliance check
Ariba
7.8
JAGGAER (formerly SciQuest)

Pros

  • It informs me of when my proposals are approved.
  • It lets me electronically invoice my client.
  • It keeps me up to date on the status of my invoices and when they will be paid.
Katherine McGookey profile photo
  • Technical support on enablements: check in and updates to keep projects on track. I have enjoyed working with both Larry Eckerlin and Khalil Ali.
  • Varied reporting capabilities in the dashboards to give up to the minute spend.
  • Michele Young is very responsive to emails and requests for information, she is friendly and wants to help.
Monica Mooberry profile photo

Cons

  • Users have a lot of flexibility when inputting information. This can cause for confusion when two co-workers file related documents under two different companies: ie. Acme and ACME
No photo available
  • Much of the upkeep is done by the user, which can be good and allows for quicker processing of updates to the contract management process, but difficult to manage if you have a number of changes over time.
No photo available

Likelihood to Renew

Ariba7.0
Based on 1 answer
No answer on this topic is available.
JAGGAER (formerly SciQuest)7.4
Based on 17 answers
Past experience and cost of changing e-procurement solution
No photo available

Usability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)8.2
Based on 5 answers
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)9.0
Based on 2 answers
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
No photo available

Performance

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)8.9
Based on 3 answers
99%+ uptime for the last 4 years, very good support.
No photo available

Support

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)8.2
Based on 9 answers
24/7 support. Never send you to India or some foreign country support line. Always get an answer, even if it's an answer you did not want. Always well formed conclusions/solutions to problems. They genuinely seem to care about the service they provide
No photo available

Online Training

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)7.0
Based on 3 answers
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
Roderick (Rick) Smith profile photo

Implementation

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)9.0
Based on 3 answers
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
Larry D'Ambrosa profile photo

Alternatives Considered

We do work with other Products in procurement solutions like Coupa, Oracle Procurement Cloud etc.
Shalindra Singh profile photo
Head and sholders above other products used.
John L Doyle profile photo

Scalability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)9.0
Based on 2 answers
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
No photo available

Return on Investment

  • Increased employee efficiency
  • Better document management
No photo available
  • Improved Metrics for tracking
  • Faster turnaround
  • Better Reporting than PeopleSoft
Stacey Templeman profile photo

Pricing Details

Ariba

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JAGGAER (formerly SciQuest)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details