What users are saying about
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Ariba

Well suited: when there is an executed agreement with supportind documentation, even if the spend won't be monitored through Ariba, having the contract housed in ACW will allow for auditors to easily find all required documents.Less appropriate: if there is not a need for an executed agreement and a simple PO/SO can be used as a contract.
Adriana Paez profile photo

JAGGAER (formerly SciQuest)

SciQuest is well suited for a bigger institution. Where I think they are lacking is being able to offer a stripped down version of their offerings to make it affordable for the smaller customers, e.g. community or private colleges.
No photo available

Feature Rating Comparison

Contract Authoring

Ariba
7.6
JAGGAER (formerly SciQuest)
Contract creation
Ariba
7.6
JAGGAER (formerly SciQuest)
Contract templates
Ariba
7.3
JAGGAER (formerly SciQuest)
Clause library/saved fields
Ariba
7.7
JAGGAER (formerly SciQuest)
Guided logic
Ariba
7.7
JAGGAER (formerly SciQuest)

Contract Collaboration

Ariba
7.3
JAGGAER (formerly SciQuest)
Contract sharing
Ariba
7.7
JAGGAER (formerly SciQuest)
Contract editing
Ariba
7.3
JAGGAER (formerly SciQuest)
Collaborating on contracts
Ariba
7.3
JAGGAER (formerly SciQuest)
MS Word plug-in
Ariba
6.4
JAGGAER (formerly SciQuest)
Approval process
Ariba
7.6
JAGGAER (formerly SciQuest)
Interdepartmental workflows
Ariba
7.6
JAGGAER (formerly SciQuest)

Contract Monitoring

Ariba
7.8
JAGGAER (formerly SciQuest)
Contract database
Ariba
7.7
JAGGAER (formerly SciQuest)
Legacy contracts
Ariba
8.1
JAGGAER (formerly SciQuest)
Contract search
Ariba
7.6
JAGGAER (formerly SciQuest)
Contract milestone reminders & alerts
Ariba
8.5
JAGGAER (formerly SciQuest)
Custom contract reports
Ariba
7.3
JAGGAER (formerly SciQuest)
Tracking contract status
Ariba
7.9
JAGGAER (formerly SciQuest)
Compliance check
Ariba
7.8
JAGGAER (formerly SciQuest)

Pros

  • User friendly
  • Good Support
  • Well Known
No photo available
  • SciQuest does a very good job with content management and helping provide easier configuration and set-up activities with punchout suppliers. At the time that we implemented our ERP, it made sense to work with a group who had the expertise to do the integration as opposed to using our resources that were really needed elsewhere.
  • The Settlement Manager has worked well with electronic invoicing. The two-way match adds an effective validation checkpoint before we bring the information into our payables module.
  • Using an electronic marketplace has greatly enhanced the purchasing experience for our users as well as giving us the opportunity to guide users in a very decentralized purchasing environment towards preferred suppliers, helping to reduce maverick spend.
Randy Henry profile photo

Cons

  • Users have a lot of flexibility when inputting information. This can cause for confusion when two co-workers file related documents under two different companies: ie. Acme and ACME
No photo available
  • Reduce price
No photo available

Likelihood to Renew

Ariba7.0
Based on 1 answer
No answer on this topic is available.
JAGGAER (formerly SciQuest)7.4
Based on 17 answers
Past experience and cost of changing e-procurement solution
No photo available

Usability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)8.2
Based on 5 answers
Although excellent product, they do have areas where they can improve.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)9.0
Based on 2 answers
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
No photo available

Performance

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)8.9
Based on 3 answers
99%+ uptime for the last 4 years, very good support.
No photo available

Support

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)8.2
Based on 9 answers
24/7 support. Never send you to India or some foreign country support line. Always get an answer, even if it's an answer you did not want. Always well formed conclusions/solutions to problems. They genuinely seem to care about the service they provide
No photo available

Online Training

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)7.0
Based on 3 answers
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
Roderick (Rick) Smith profile photo

Implementation

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)9.0
Based on 3 answers
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
Larry D'Ambrosa profile photo

Alternatives Considered

We do work with other Products in procurement solutions like Coupa, Oracle Procurement Cloud etc.
Shalindra Singh profile photo
SciQuest is an easier solution for our users to navigate and use
No photo available

Scalability

No score
No answers yet
No answers on this topic
JAGGAER (formerly SciQuest)9.0
Based on 2 answers
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
No photo available

Return on Investment

  • Better compliancy
  • The best business case for using Ariba is the savings you could archive after doing a Spend Analysis
  • Bids more competitives
No photo available
  • Streamlining of processes and increased transparency and efficiency
  • Drive spend to contracted suppliers
No photo available

Pricing Details

Ariba

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JAGGAER (formerly SciQuest)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details