What users are saying about
21 Ratings
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Top Rated
29 Ratings
21 Ratings
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Score 7.9 out of 100

Creatio

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Top Rated
29 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

ARIS

ARIS is well suited when we want to understand the interrelationship between different processes and their decencies on systems etc. It allows to create an integrated view with easy navigation from one process to another and allows to add information like metrics, risks, cycle time, FTE, etc. Overall, it is a great tool for modeling and analysis.Though it offers BPMN notation, it has limited compatibility with some other tools, hence if the objective is to implement these processes using tools like PEGA then is it not suitable. Further, it is very high priced, so for basic modeling, it might give the right ROI.
Anonymous | TrustRadius Reviewer

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

ARIS
8.4
Creatio
Dashboards
ARIS
7.5
Creatio
Standard reports
ARIS
9.1
Creatio
Custom reports
ARIS
8.5
Creatio

Process Engine

ARIS
7.4
Creatio
Process designer
ARIS
9.1
Creatio
Process simulation
ARIS
8.2
Creatio
Business rules engine
ARIS
8.0
Creatio
SOA support
ARIS
5.0
Creatio
Process player
ARIS
6.0
Creatio
Support for modeling languages
ARIS
7.6
Creatio
Form builder
ARIS
8.3
Creatio
Model execution
ARIS
6.7
Creatio

Collaboration

ARIS
8.0
Creatio
Social collaboration tools
ARIS
8.0
Creatio

Content Management Capabilties

ARIS
8.8
Creatio
Content management
ARIS
8.8
Creatio

Pros

ARIS

  • Process documentation
  • Process mapping
Anonymous | TrustRadius Reviewer

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Cons

ARIS

  • Defining databases, use of entities and relationship diagrams, define data, like data models, there is still a part they could improve.
  • Providing more standard reports and improving on access rights and privileges functionality
Kimaya Ghag | TrustRadius Reviewer

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Usability

ARIS

ARIS 7.0
Based on 1 answer
I am a BPM and Enterprise Architect Consultant and hence have been using different BPM and EA tools for consulting practice. Until now I have used Opentext Provision EA,Sparx EA, MS Visio and IBM Blueworks. All of the tools used are good and have their own unique features and capabilities. ARIS BPA is widely used by my current organization for different projects.
Kimaya Ghag | TrustRadius Reviewer

Creatio

Creatio 6.8
Based on 2 answers
Once integration was set and complete the ability to train and use is very straightforward.
Anonymous | TrustRadius Reviewer

Support Rating

ARIS

ARIS 8.0
Based on 4 answers
It has good, even complex functionality that is provided by its library and ability to create relations between items, yet it is not hard to use. Anyone can use it in a short time. It provides reporting abilities and good documentation with the availability of exporting options. The only drawback I have seen was user management/login issues.
Anonymous | TrustRadius Reviewer

Creatio

Creatio 7.7
Based on 2 answers
The Business Analyst Team has been wonderful in advising on the best solutions for additional integrations and customizations. I couldn't be happier with their support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ARIS

ARIS has its own EPC notation which is very easy, hence a preferred notation amongst many. It has some enhanced features like the ability to create custom reports, queries, adhoc analysis, and simulation, which not all tools offer. However, it is very high priced compared to some other tool.
Anonymous | TrustRadius Reviewer

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Return on Investment

ARIS

  • Increased process efficiencies.
  • Single source of truth.
  • Better process analysis.
Anonymous | TrustRadius Reviewer

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Screenshots

Pricing Details

ARIS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ARIS Editions & Modules

On-premise Edition
ARIS Enterprisecontact us
    SaaS Edition
    ARIS Elements$1001
    ARIS Advanced$2001
    ARIS Enterprisecontact us
    1. designer
    Additional Pricing Details

    Creatio

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $3,000*

    * Per installation

    Creatio Editions & Modules

    Edition
    Sales Creatio Team edition$301
    Sales Creatio Commerce Edition$351
    Sales Creatio Enterprise Edition$601
    Studio Creatio Enterprise$251
    Studio Creatio Free$01
    1. per user/per month
    Additional Pricing Details

    Rating Summary

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