What users are saying about
21 Ratings
45 Ratings
21 Ratings
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Score 7.9 out of 100
45 Ratings
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Score 8 out of 100

Likelihood to Recommend

ARIS

ARIS is well suited when we want to understand the interrelationship between different processes and their decencies on systems etc. It allows to create an integrated view with easy navigation from one process to another and allows to add information like metrics, risks, cycle time, FTE, etc. Overall, it is a great tool for modeling and analysis.Though it offers BPMN notation, it has limited compatibility with some other tools, hence if the objective is to implement these processes using tools like PEGA then is it not suitable. Further, it is very high priced, so for basic modeling, it might give the right ROI.
Anonymous | TrustRadius Reviewer

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

ARIS
8.4
Kissflow
7.7
Dashboards
ARIS
7.5
Kissflow
6.6
Standard reports
ARIS
9.0
Kissflow
8.3
Custom reports
ARIS
8.5
Kissflow
8.1

Process Engine

ARIS
7.3
Kissflow
8.4
Process designer
ARIS
9.1
Kissflow
8.0
Process simulation
ARIS
8.2
Kissflow
10.0
Business rules engine
ARIS
8.0
Kissflow
8.2
SOA support
ARIS
5.0
Kissflow
8.2
Process player
ARIS
6.0
Kissflow
8.1
Support for modeling languages
ARIS
7.5
Kissflow
9.1
Form builder
ARIS
8.2
Kissflow
8.0
Model execution
ARIS
6.7
Kissflow
7.8

Collaboration

ARIS
8.0
Kissflow
7.1
Social collaboration tools
ARIS
8.0
Kissflow
7.1

Content Management Capabilties

ARIS
8.7
Kissflow
8.5
Content management
ARIS
8.7
Kissflow
8.5

Pros

ARIS

  • Process documentation
  • Process mapping
Anonymous | TrustRadius Reviewer

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Cons

ARIS

  • Defining databases, use of entities and relationship diagrams, define data, like data models, there is still a part they could improve.
  • Providing more standard reports and improving on access rights and privileges functionality
Kimaya Ghag | TrustRadius Reviewer

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Usability

ARIS

ARIS 7.0
Based on 1 answer
I am a BPM and Enterprise Architect Consultant and hence have been using different BPM and EA tools for consulting practice. Until now I have used Opentext Provision EA,Sparx EA, MS Visio and IBM Blueworks. All of the tools used are good and have their own unique features and capabilities. ARIS BPA is widely used by my current organization for different projects.
Kimaya Ghag | TrustRadius Reviewer

Kissflow

No score
No answers yet
No answers on this topic

Support Rating

ARIS

ARIS 8.0
Based on 4 answers
It has good, even complex functionality that is provided by its library and ability to create relations between items, yet it is not hard to use. Anyone can use it in a short time. It provides reporting abilities and good documentation with the availability of exporting options. The only drawback I have seen was user management/login issues.
Anonymous | TrustRadius Reviewer

Kissflow

Kissflow 9.7
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Alternatives Considered

ARIS

ARIS has its own EPC notation which is very easy, hence a preferred notation amongst many. It has some enhanced features like the ability to create custom reports, queries, adhoc analysis, and simulation, which not all tools offer. However, it is very high priced compared to some other tool.
Anonymous | TrustRadius Reviewer

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Return on Investment

ARIS

  • Increased process efficiencies.
  • Single source of truth.
  • Better process analysis.
Anonymous | TrustRadius Reviewer

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Screenshots

Pricing Details

ARIS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ARIS Editions & Modules

On-premise Edition
ARIS Enterprisecontact us
    SaaS Edition
    ARIS Elements$1001
    ARIS Advanced$2001
    ARIS Enterprisecontact us
    1. designer
    Additional Pricing Details

    Kissflow

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Kissflow Editions & Modules

    Edition
    Standard Edition$91
    1. per user
    Additional Pricing Details
    Minimum of 10 users

    Rating Summary

    Add comparison