Armor vs. Lacework

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

Lacework is well suited for behavioral analysis. One thing to consider thought is in the early stages there will be quite a bit of noise generated by Lacework. There will be a higher volume alerts generated initially - until a good baseline is generated. Overall Lacework is good with alert handling - integration with Slack is good.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Easy to set-up the agent in cloud workloads.
• Easy integration with ticketing and messaging tools.
• Detailed visibility of all our container workloads across multiple accounts.

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• UI can be complicated and hard to know where to click to find information.
• Ability to create and manage cases or tickets from events that trigger.

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

Compared to Sysdig Falco (the free open-source IDS), Lacework helps security teams by providing actionable alerts and a user-friendly interface that gives you an overview of all workloads being monitored, and detailed insights into these workloads if needed. Falco requires you to build your own integration and interface around it, including a mechanism to whitelist certain alerts. This made it harder for the security team to focus their time on potential intrusions.

Incentivized

• Being a FinTech company, financial institutions who partner with us want to know that we are appropriately maintaining a Security, Risk and Compliance program that maintains a level of comfort for their vendor management. Lacework gives us the ability to monitor and maintain a level of security for our infrastructure that puts our partners at ease, reduces the revenue cycle for new partners and opens doors to the future.