27 Ratings
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Score 5.8 out of 100
17 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Armor

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
Anonymous | TrustRadius Reviewer

Trend Micro Cloud One - Workload Security (formerly Deep Security)

Hypervisor based agentless security this product excels at. It provides thorough protection for your VM's. The web filtering product that comes with it also does a great job filtering out malicious websites from being accessed by users with a very user friendly prompt that they are going to a website which has been found to be malicious. This is particularly useful when it comes to VDI.
Brad Daugherty | TrustRadius Reviewer

Pros

Armor

  • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
  • Speed - We can scale resources easy and the infrastructure is fast and efficient.
  • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
LJ Wilson | TrustRadius Reviewer

Trend Micro Cloud One - Workload Security (formerly Deep Security)

  • It's easy to use the console.
  • It has a very similar look and feels to Deep Security Console.
  • It plugs into the Apex Central for easy management.
Anonymous | TrustRadius Reviewer

Cons

Armor

  • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
  • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
  • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
Anonymous | TrustRadius Reviewer

Trend Micro Cloud One - Workload Security (formerly Deep Security)

  • Trend Micro has very little room for improvement. I am using version 9.6 at this time and it is extremely reliable. Some of the upgrades were not completely intuitive, but in those cases Deep Security support came through with documentation that covered all the bases.
Anonymous | TrustRadius Reviewer

Support Rating

Armor

Armor 7.8
Based on 13 answers
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
Anonymous | TrustRadius Reviewer

Trend Micro Cloud One - Workload Security (formerly Deep Security)

Trend Micro Cloud One - Workload Security (formerly Deep Security) 8.0
Based on 2 answers
Trend Micro's support is pretty decent, we have had issues in the past and they have been fairly responsive to us and our complaints. Depending on how severe the issue was. Any ticket that had a high priority was handled very shortly especially when we contacted our account rep even if it was after hours, we were still able to get support within a short time period.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Armor

No answers on this topic

Trend Micro Cloud One - Workload Security (formerly Deep Security)

We selected trend micro to take the AV scans and filtering out of the hands of the Windows and Linux vm's we have deployed and move it to the hypervisor level. This has led us to be able to deploy only a single DSVA per host and can protect all VM"s that are on that hosts. This has allowed for more time being spent on other priority security tasks.
Brad Daugherty | TrustRadius Reviewer

Return on Investment

Armor

No answers on this topic

Trend Micro Cloud One - Workload Security (formerly Deep Security)

  • 100% positive ROI. Without Deep Security we would have to leverage and endpoint protection management solution like Sophos or SEPM (Symantec). Although both are good products, from a cost perspective it would have hit us much harder. Trend Micro Deep Security scales very nicely.
  • Since Deep Security actually has zero (or at least unnoticeable) resource footprint on monitored VMs, it is a huge cost benefit for us. As previously mentioned, actual antivirus clients installed on each virtual machine (VM) would have significantly affected performance. This would have cost us much more additionally in paying for additional resources to allocate over VMs in the VMware environment. Deep Security is almost completely unintrusive from a resource perspective.
  • Also, from a layered security perspective, it helps us meet our goals; and since the price of Trend Micro Deep Security quite reasonable, it is that much easier to get approval for this specific internal layer of security.
Anonymous | TrustRadius Reviewer

Pricing Details

Armor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Cloud One - Workload Security (formerly Deep Security)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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