What users are saying about
142 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 142 reviews and ratings
220 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 220 reviews and ratings
Attribute Ratings
- Articulate 360 is rated higher in 2 areas: Likelihood to Renew, Usability
- Articulate Storyline is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.1
Articulate 360
91%
60 Ratings
9.5
Articulate Storyline
95%
116 Ratings
Likelihood to Renew
9.1
Articulate 360
91%
1 Rating
6.0
Articulate Storyline
60%
21 Ratings
Usability
8.5
Articulate 360
85%
8 Ratings
7.7
Articulate Storyline
77%
15 Ratings
Availability
Articulate 360
N/A
0 Ratings
8.6
Articulate Storyline
86%
8 Ratings
Performance
Articulate 360
N/A
0 Ratings
8.8
Articulate Storyline
88%
10 Ratings
Support Rating
7.6
Articulate 360
76%
23 Ratings
9.1
Articulate Storyline
91%
30 Ratings
Online Training
Articulate 360
N/A
0 Ratings
5.1
Articulate Storyline
51%
3 Ratings
Implementation Rating
Articulate 360
N/A
0 Ratings
10.0
Articulate Storyline
100%
18 Ratings
Product Scalability
Articulate 360
N/A
0 Ratings
9.1
Articulate Storyline
91%
4 Ratings
Likelihood to Recommend
Articulate 360
Articulate 360 is a great authoring tool for beginners. It has a very clean user interface and makes creating courses a breeze. You don't need to have much experience as an instructional designer to create a great and professional-looking course. I would recommend it for instructors who want to create intuitive courses available on many different platforms.
HS Teacher
The Village SchoolEducation Management, 51-200 employees
Articulate Storyline
In an office where you're planning to do a large amount of module-based training, Articulate Storyline will prove useful. A consideration to make, however, is whether your team members focused on training design will have the capacity to learn the software enough to create interesting and effective training modules. The basic functions can be simple, but the more advanced capabilities of the software take considerable effort to master and employ to create the more visually appealing presentations/modules you see in much of the promotional materials. If you have a small training team (or even without anyone dedicated specifically to training and development), Storyline is not a wise choice as the cost and effort required to fully make use of the software would be far too much of a commitment to make it worthwhile.
Vice President, People & Operations
Peel Mutual InsuranceInsurance, 51-200 employees
Pros
Articulate 360
- Ease of use/ability to learn how to use features
- Clean and simple design output makes it easy for learners to navigate through courses
- Freedom to create what your imagination can dream up
- Community Support from e-learning heroes is great! Any issues are normally resolved with the community within a day and articulate staff still follows up.
- 360 is always being upgraded and improved with character bundles, image/video content, and new feature roll-outs.

Verified User
Employee in Customer Service
Hospitality Company, 5001-10,000 employeesArticulate Storyline
- Storyline integrates with the Canvas LMS fairly seamlessly. There have been a few glitches, but for the most part, the interactions we have created will play directly in the Canvas LMS.
- Storyline is great for creating short drag and drop interactions for self-reviews or even graded assignments. Its many options for quizzes such as "answer reveal" or using tabs help the student get a different perspective on the content rather than just an "A, B, or C" answer.
- Storyline is great for tutorials or training sessions. There are many options to help guide the learner (or employee) through a process. it is not just linear, but you can branch the slides based on the answers. A great way to engage the learner or employee.
Senior Instructional Designer
TCS Education SystemHigher Education, 51-200 employees
Cons
Articulate 360
- More flexibility to customize the look and feel of Articulate Rise templates (think of position of corporate logo and colors in quizzes)
- A functionality that I would love to see is A morph transition
- The JavaScript trigger can’t be used in preview mode. This really slows down the workflow when working with JavaScript
Owner/Founder
EyeSpirationsE-Learning, 1-10 employees
Articulate Storyline
- I wish that you could customize the UI ribbons to bring features you use frequently to the front and to hide options you rarely use.
- It would be great if there was a way for non-technical collaborators (SMEs, management, etc) to be able to open a *.story file directly and provide comments. You currently have to publish the course, load it to the LMS, update the LMS, and then hope that users can find it in the LMS. A Storyline Viewer/Previewer standalone application would be awesome.
- The price is too high for freelancers to purchase and use. I no longer contract and work exclusively for the firm, but even with our resources, the high price limits the number of licenses available to use.
Instructional Designer
Edward JonesFinancial Services, 10,001+ employees
Pricing Details
Articulate 360
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
Articulate 360 Editions & Modules
Edition
Teams | $1,299.001 |
---|
- per year
Additional Pricing Details
Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers. The Articulate 360 Teams plan is available for $1,299 per user, per year, and individual subscriptions perfect for freelancers are available for $999 per user, per year (all prices USD). Eligible educational customers receive a 50% discount on list prices.Articulate Storyline
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per one user/per year
Articulate Storyline Editions & Modules
Edition
Companies - Teams Plan | $1,2991 |
---|---|
Freelancers - Personal Plan | $992 |
Freelancers - Teams Plan | $1,2993 |
Academic - Personal Plan | $4994 |
Academic - Teams Plan | $6495 |
- per user/per year
- per one user/per year
- per user/per year/for teams of one or more
- per one user/per year
- per user/per year/for teams of one or more
Additional Pricing Details
—Likelihood to Renew
Articulate 360
Articulate 360 9.1
Based on 1 answer
Articulate 360 is now an integral part of our offering
Director
Elearning LaboratoryComputer Software, 1-10 employees
Articulate Storyline
Articulate Storyline 6.0
Based on 21 answers
We are moving away from the standalone eCourse model, so depending upon when that shift happens, we might choose not to renew since we won't be supporting eCourses built in Articulate Storyline anymore. As long as we are still selling and supporting those eCourses, we will continue to renew the licenses we have.
Digital Content Manager
Center for Creative LeadershipE-Learning, 501-1000 employees
Usability
Articulate 360
Articulate 360 8.5
Based on 8 answers
Overall I can't fault Articulate 360. Sure, there are always enhancements that an individual user would like to see introduced, but generally speaking the usability is second to none.
Articulate 360 offers something for users of all levels. It can be friendly enough not to turn off novices, but has enough about it to keep the professional coming back for more.
Director | E-Learning Design and Development
4pt Ltd.E-Learning, 1-10 employees
Articulate Storyline
Articulate Storyline 7.7
Based on 15 answers
The basics are easy to learn but you won't get really robust activities from using just the basics. However, if you can invest the time in learning how to use all of Storyline's features, you'll have tremendous learning development power at your fingertips. I do have to say, though, that there is a beautiful logic to how everything in Storyline works. Once you learn a few of the advanced features, you can learn them all because there's a similar underlying logic. The interface is also very appealing and friendly.
Elearning & Digital Initiatives Specialist
University of AlbertaHigher Education, 10,001+ employees
Reliability and Availability
Articulate 360
No score
No answers yet
No answers on this topic
Articulate Storyline
Articulate Storyline 8.6
Based on 8 answers
Installed software so alway available
Web Developer
CapitaOutsourcing/Offshoring, 10,001+ employees
Support Rating
Articulate 360
Articulate 360 7.6
Based on 23 answers
It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.

Verified User
Professional in Other
E-Learning Company, 5001-10,000 employeesArticulate Storyline
Articulate Storyline 9.1
Based on 30 answers
They are support-superstars and the software they use for support is excellent too (I don't know what it is). The model they use for support should be followed by all companies. It is a conversation/discussion forum model that shows everyone's questions in a knowledge base capacity so you can get the help you need in a speedy way.
Content Developer
BirkmanHuman Resources, 11-50 employees
Online Training
Articulate 360
No score
No answers yet
No answers on this topic
Articulate Storyline
Articulate Storyline 5.1
Based on 3 answers
I love the fact that both a demonstration AND text version of the tutorials are available. Our firewall was blocking the demos until I requested my company allow them! Having the text version available still enabled me to learn from the tutorials. They are very well done and informative, and there is a tutorial for just about anything you need to learn to do with Storyline. I have always been more than satisfied with the support and training available to us for all Articulate products and I love the community!
eLearning Designer
Ferguson EnterprisesRetail, 5001-10,000 employees
Implementation Rating
Articulate 360
No score
No answers yet
No answers on this topic
Articulate Storyline
Articulate Storyline 10.0
Based on 18 answers
Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.
Learning Designer & Developer
2-1-1 San DiegoNon-Profit Organization Management, 51-200 employees
Alternatives Considered
Articulate 360
Articulate 360 has the total package vs the other tools. If you just wanted to do video, you can use tools like Camtasia. Another elearning tool I have tried is called Viewlet Builder. It was a very stripped down version of a Storyline type software where you could create and produce elearning modules as well. Articulate 360 has pretty much all of the capabilities of the other kinds of elearning development tools, so you pretty much only need one suite instead of compiling a toolkit of mixed software

Verified User
Professional in Information Technology
Pharmaceuticals Company, 201-500 employeesArticulate Storyline
Articulate Storyline is the only authoring tool we have used with our LMS to date. We are seeing different platforms now, as opposed to LMS platforms. And, many of those have their own content. However, we will always need to create/author our own because of the nature of what we do and how we do it. I'm a big fan!

Verified User
Administrator in Corporate
Hospital & Health Care Company, 201-500 employeesScalability
Articulate 360
No score
No answers yet
No answers on this topic
Articulate Storyline
Articulate Storyline 9.1
Based on 4 answers
It is easy to train new users and manage content. Being able to import older projects and PPT files makes it very easy to use for a lot of "moonlighters" in our department.
eLearning Designer
Ferguson EnterprisesRetail, 5001-10,000 employees
Return on Investment
Articulate 360
- So far we have been able to implement a host of interactive eLearnings that have received a widely positive reception from our learner base! It has some glitches but everyone is mostly happy with it and seem to learn a lot.
- Rise is so easy to use that I can whip up a course as easily as I can whip up an outline, so usually, I just dive into course creation and share that as my "outline." This helps me get work done faster.
- Being able to review my work with the 'Review' tool has allowed us to collaborate much more quickly, which has DEEPLY benefitted one of our big revenue-generating projects last year.
Content Developer
BirkmanHuman Resources, 11-50 employees
Articulate Storyline
- Allows for on-demand training that is accessible to anyone in the organization instantaneously.
- Heavily reduces travel expenses by eliminating the need for in-person training classes.
- Gives my department creative liberties in designing content that can be customized to each and every subject/business group in the organization. No two courses are ever the same.

Verified User
Professional in Human Resources
Human Resources Company, 10,001+ employees