What users are saying about

Articulate 360

Top Rated
61 Ratings

SAP Jam

3 Ratings

Articulate 360

Top Rated
61 Ratings
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Score 8.9 out of 101

SAP Jam

3 Ratings
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Score 5.3 out of 101

Add comparison

Likelihood to Recommend

Articulate 360

If you are looking for a suite of tools to support every type of eLearning development that you could imagine, look no further. Articulate 360 supports PowerPoint native course creation in Studio 360, Rapid eLearning Development with robust configuration and interactivity options in Storyline 360, a responsive drag-and-drop creation tool in Rise, and a time-saving godsend of a review tool in Articulate Review. The mere fact that Articulate throws a huge content library on top of that is incredible icing on the cake.
Ryan Parish profile photo

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
No photo available

Feature Rating Comparison

Learning Management

Articulate 360
7.7
SAP Jam
Course authoring
Articulate 360
10.0
SAP Jam
Course catalog or library
Articulate 360
10.0
SAP Jam
Player/Portal
Articulate 360
7.7
SAP Jam
Learning content
Articulate 360
9.0
SAP Jam
Mobile friendly
Articulate 360
9.0
SAP Jam
Progress tracking & certifications
Articulate 360
5.5
SAP Jam
Assignments
Articulate 360
10.0
SAP Jam
Compliance management
Articulate 360
1.0
SAP Jam
Learning reporting & analytics
Articulate 360
7.0
SAP Jam

Project Management

Articulate 360
SAP Jam
6.5
Mobile Access
Articulate 360
SAP Jam
5.0
Search
Articulate 360
SAP Jam
8.0

Communication

Articulate 360
SAP Jam
8.0
Chat
Articulate 360
SAP Jam
9.0
Notifications
Articulate 360
SAP Jam
9.0
Discussions
Articulate 360
SAP Jam
10.0
Surveys
Articulate 360
SAP Jam
6.0
Internal knowledgebase
Articulate 360
SAP Jam
6.0

File Sharing & Management

Articulate 360
SAP Jam
8.3
Versioning
Articulate 360
SAP Jam
8.0
Video files
Articulate 360
SAP Jam
7.0
Audio files
Articulate 360
SAP Jam
7.0
Document collaboration
Articulate 360
SAP Jam
8.0
Access control
Articulate 360
SAP Jam
10.0
Advanced security features
Articulate 360
SAP Jam
10.0

Pros

  • Enhances support for mobile devices with the move away from primarily relying on Flash. The HTML5 engine has been rebuilt and now offers the option for specifying which type of output is published (HTML5 Only, HTML5/Flash, Flash/HTML5, Flash Only).
  • The new Review tool makes it possible for reviewers to provide feedback which also shows exactly what was on-screen at the time they post each comment. This will greatly help alleviate confusion from vague bits of feedback now that developers can see exactly what happened.
  • The lightweight screen-casting tools Peek and Preso help to better support our developers and answer client questions whenever an email simply isn't enough. Having the ability to quickly record my desktop screen, or annotate screens with my feedback, and upload it to Articulate 360 to share nicely streamlines my workflow.
  • Having access to high quality templates, characters, and images (coming soon) will streamline the process for sourcing stock media in a way that better manages costs, since it's included in the price of the subscription.
Michael Jones profile photo
  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
No photo available

Cons

  • With the move from Flash to HTML5, there are a few bugs that still need to be worked out. But I think they'll be resolved quickly with the frequent release of updates.
  • Currently, there is only a 1-size-fits all subscription that includes all of the tools at an annual lump-sum price point. It feels a little steep if you aren't actively using all of the tools, or compared to other subscriptions with monthly fees (e.g. Adobe Creative Cloud).
  • Some of the issues reported in SL2 continue to be present in SL360, but there is a clear trend towards resolving even the peskiest of these legacy issues.
Michael Jones profile photo
  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
SAP Jam4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
No photo available

Usability

No score
No answers yet
No answers on this topic
SAP Jam5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
No photo available

Support

Articulate 3609.1
Based on 1 answer
Support is always available.
Ben Sewell profile photo
SAP Jam2.0
Based on 1 answer
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
No photo available

Alternatives Considered

We didn't look into much else as one of our customers was using Articulate and highly recommended it. It's been great for creation but the lack of included LMS is the sticking point.
Matthew Gardner profile photo
We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
No photo available

Return on Investment

  • Has provided a solution to carrying out a review process.
  • Gives the ease and flexibility to create both high quality e-learning for desktop and mobile first.
  • The content library has provided a reduced need for stock photography purchases.
John Hinchliffe profile photo
  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
No photo available

Pricing Details

Articulate 360

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAP Jam

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details