Likelihood to Recommend I am not a fully trained instructional designer, but I found the user experience to be enjoyable. I have crafted my own revision of a course using Articulate 360 and while the process was lengthy, I found edits and changes to be relatively easy to implement. I also had a great deal of fun making tweaks, organizing and adding imagery. I think with regard to creating online courses/products for students to utilize, this is a great program and serves several levels of instructional design well (from me being brand new to this, to my supervisor who is newly certified, up to a longtime LD). I don't know that this is wholly relevant to courses that are live, be they in-person or virtual (Zoom webinars for example). Most of the material created in Articulate 360 tends to sit on the side of an on-demand, at-your-own-pace as far as coursework is concerned. A live course with an instructor, while it could be utilized in a live setting, the way it would be used I am unsure would be as dynamic or worthwhile as other more traditional options.
Read full review Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer
SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
Read full review Pros Rise is clean and professional. It looks polished to users and is easy for learners to follow. They have outstanding support. Storyline allows you to create some very engaging intricate interactive learning. Generally, their products are user friendly. They are considered the Gold standard in elearning authoring. Their courses can be read on phones, tablets computers. etc. They also have a powerpoint add in for making really nice slides. Their review tool, allows you to easily send the courses to reviewers who can update in course. Read full review Assign complete learning plans to users so they don't have to spend time searching for courses. Export learner's transcripts so managers can easily see their employee's progress. Embed Social Media feeds that are relevant to their business. Read full review Cons I'd like to see more variety in the types of interactions available. The ones that exist now (hot spot, drag n' drop, flip cards, etc.) are useful, but it would be nice to have more options without having to build something custom in Storyline to pull over. For example, I'd like a more elaborate sorting activity, customizable drag and drop activity, game options such as crosswords, options that allow user response, and more variety in the quizzing and assessment. The built-in branching scenario feature requires a bit of trial and error. I'd like to see a snapshot, at-a-glance view of the scenario so it easier to see where the branching is, or where its missing. The built-in assessment features are pretty limited - the Knowledge Check block has only multiple choice, multiple response, fill in the blank and basic matching. There is the option to pull in a test bank which is great, but it would be great to have more options built-in without having to develop something more elaborate in Storyline. Read full review Reporting Mass importing of manual checks to be issued in California Ability to fund pay cards immediately Perform gross-up calculations within the payroll system automatically Read full review Likelihood to Renew Articulate 360 is an essential tool in our organisation's workflow. The money that we make through its use, far outweighs the cost of renewing our licenses. Articulate 360 has exposed us to new clients that we may not have otherwise encountered if we did not subscribe to the Articulate services.
David Tait Director | E-Learning Design and Development
Read full review I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
Read full review Usability I rate the overall usability of Articulate 360 with an 8, because of the many possibilities the software offers me. The software ensures that almost anyone without knowledge of coding can develop an interactive online course in a fairly simple and pleasant way.
Read full review I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
Read full review Support Rating It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
Read full review We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
Read full review Implementation Rating It is pretty straight forward and easy to implement is you are already creating eLearning. If you have old courses created in other versions of Articulate I recommend you update them to the new version even though it is not necessary (especially From Storyline3 to 360) but if you don't you may find difficulty opening and keeping things straight
Read full review Alternatives Considered Adobe Captivate has a ton of incredible functionality. You're able to fully customize user experiences through interactive elements, buttons, transitions, hiding and activating various elements, and so on. But overall Captivate is insanely difficult for someone new to the tool to learn. Most of what I learned about Captivate, I had to do by trial and error or by watching Paul Wilson's YouTube videos. I find Articulate 360 to be far more intuitive
Read full review When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
Read full review Return on Investment I am an independent user so far so no ROI; however it has clearly made a positive impact on my course as my students love the clear navigation interface and know exactly where to find content. On point to consider is that it has no forum option on its lesson option so this hinders some asynchronous users from interacting with others on the course. Users have expressed many positive feedback from using Articulate 360 which increases productivity and engagement. Read full review Clean front-end user interface for easier course catalog management. Reporting has been more difficult than previous LMS. Audience building has more variables making it more difficult to manage. Slower overall client turnaround due to admin side interface. Read full review ScreenShots Articulate 360 Screenshots SumTotal Talent Development Screenshots