What users are saying about
224 Ratings
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Based on 224 reviews and ratings
SAP Litmos
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Top Rated
133 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 133 reviews and ratings
Feature Set Ratings
Learning Management
Articulate Storyline
Feature Set Not Supported
N/A

8.0
SAP Litmos
80%
SAP Litmos ranks higher in 12/12 features
SAP Litmos ranks higher in 12/12 features
Course authoring
N/A
0 Ratings

8.1
81%
60 Ratings
Course catalog or library
N/A
0 Ratings

8.2
82%
68 Ratings
Player/Portal
N/A
0 Ratings

8.1
81%
62 Ratings
Learning content
N/A
0 Ratings

7.9
79%
61 Ratings
Mobile friendly
N/A
0 Ratings

7.6
76%
61 Ratings
Progress tracking & certifications
N/A
0 Ratings

8.5
85%
69 Ratings
Assignments
N/A
0 Ratings

8.6
86%
67 Ratings
Compliance management
N/A
0 Ratings

8.3
83%
65 Ratings
Learning administration
N/A
0 Ratings

8.8
88%
68 Ratings
Learning reporting & analytics
N/A
0 Ratings

7.5
75%
67 Ratings
Social learning
N/A
0 Ratings

7.0
70%
43 Ratings
Gamification
N/A
0 Ratings

7.3
73%
10 Ratings
Attribute Ratings
- Articulate Storyline is rated higher in 6 areas: Likelihood to Recommend, Availability, Performance, Support Rating, Implementation Rating, Product Scalability
- SAP Litmos is rated higher in 2 areas: Likelihood to Renew, Usability
Likelihood to Recommend
8.6
Articulate Storyline
86%
116 Ratings

8.5
SAP Litmos
85%
82 Ratings
Likelihood to Renew
6.0
Articulate Storyline
60%
21 Ratings

9.4
SAP Litmos
94%
4 Ratings
Usability
7.7
Articulate Storyline
77%
15 Ratings

8.8
SAP Litmos
88%
64 Ratings
Availability
8.6
Articulate Storyline
86%
8 Ratings

7.4
SAP Litmos
74%
2 Ratings
Performance
8.8
Articulate Storyline
88%
10 Ratings

8.1
SAP Litmos
81%
2 Ratings
Support Rating
9.1
Articulate Storyline
91%
30 Ratings

7.9
SAP Litmos
79%
9 Ratings
Online Training
5.1
Articulate Storyline
51%
3 Ratings

SAP Litmos
N/A
0 Ratings
Implementation Rating
10.0
Articulate Storyline
100%
18 Ratings

8.4
SAP Litmos
84%
63 Ratings
Product Scalability
9.1
Articulate Storyline
91%
4 Ratings

8.2
SAP Litmos
82%
2 Ratings
Likelihood to Recommend
Articulate Storyline
In an office where you're planning to do a large amount of module-based training, Articulate Storyline will prove useful. A consideration to make, however, is whether your team members focused on training design will have the capacity to learn the software enough to create interesting and effective training modules. The basic functions can be simple, but the more advanced capabilities of the software take considerable effort to master and employ to create the more visually appealing presentations/modules you see in much of the promotional materials. If you have a small training team (or even without anyone dedicated specifically to training and development), Storyline is not a wise choice as the cost and effort required to fully make use of the software would be far too much of a commitment to make it worthwhile.
Vice President, People & Operations
Peel Mutual InsuranceInsurance, 51-200 employees
SAP Litmos
I brought this system to the company and used it as a user in my previous company. I know the bits and the bytes for the system, I spent more hours in it daily than any other user in the company. I added content to it from scratch, customized it from the ground, onboarded people to it, and tracked everything on it - it is kinda like my baby. To be in a position where the LMS can serve in production, you should invest time in shaping and sharpening it to have the assistance of the Dev team. Some areas, like modules & checkboxes, are with limited functionality, as well as clicking on links with HTTPS and "leaving" the LMS to the external site. Yes, some vendors do this stuff differently, but it is a trade-off. I would still use this system.

Verified User
Professional in Other
Computer Software Company, 5001-10,000 employeesPros
Articulate Storyline
- Storyline integrates with the Canvas LMS fairly seamlessly. There have been a few glitches, but for the most part, the interactions we have created will play directly in the Canvas LMS.
- Storyline is great for creating short drag and drop interactions for self-reviews or even graded assignments. Its many options for quizzes such as "answer reveal" or using tabs help the student get a different perspective on the content rather than just an "A, B, or C" answer.
- Storyline is great for tutorials or training sessions. There are many options to help guide the learner (or employee) through a process. it is not just linear, but you can branch the slides based on the answers. A great way to engage the learner or employee.
Senior Instructional Designer
TCS Education SystemHigher Education, 51-200 employees
SAP Litmos
- It makes training processes to be fun since it has many functions[.]
- The learners interface is clean and fairly modern[.]
- It has great customer support since it's very responsive to questions and request[.]
- It's also easy to use and user's friendly[.]
Senior product leader
TechstarsVenture Capital & Private Equity, 201-500 employees
Cons
Articulate Storyline
- I wish that you could customize the UI ribbons to bring features you use frequently to the front and to hide options you rarely use.
- It would be great if there was a way for non-technical collaborators (SMEs, management, etc) to be able to open a *.story file directly and provide comments. You currently have to publish the course, load it to the LMS, update the LMS, and then hope that users can find it in the LMS. A Storyline Viewer/Previewer standalone application would be awesome.
- The price is too high for freelancers to purchase and use. I no longer contract and work exclusively for the firm, but even with our resources, the high price limits the number of licenses available to use.
Instructional Designer
Edward JonesFinancial Services, 10,001+ employees
SAP Litmos
- Reporting could be more robust and have additional detail and charting for visual preference reporting for funders.
- The backend could be cleared and cleaned up as there are a lot of Litmos Courses that are present and they should be filtered out or only added on request.
- Self-Signup used to work really well but something has changed and it is causing errors with our API connection to Salesforce, so more concentration on Self-Signup to make it work without error.

Verified User
Manager in Information Technology
Non-profit Organization Management Company, 51-200 employeesPricing Details
Articulate Storyline
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per one user/per year
Articulate Storyline Editions & Modules
Edition
Companies - Teams Plan | $1,2991 |
---|---|
Freelancers - Personal Plan | $992 |
Freelancers - Teams Plan | $1,2993 |
Academic - Personal Plan | $4994 |
Academic - Teams Plan | $6495 |
- per user/per year
- per one user/per year
- per user/per year/for teams of one or more
- per one user/per year
- per user/per year/for teams of one or more
Additional Pricing Details
—SAP Litmos
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SAP Litmos Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Articulate Storyline
Articulate Storyline 6.0
Based on 21 answers
We are moving away from the standalone eCourse model, so depending upon when that shift happens, we might choose not to renew since we won't be supporting eCourses built in Articulate Storyline anymore. As long as we are still selling and supporting those eCourses, we will continue to renew the licenses we have.
Digital Content Manager
Center for Creative LeadershipE-Learning, 501-1000 employees
SAP Litmos
SAP Litmos 9.4
Based on 4 answers
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Sales Enablement Manager
MimecastInformation Technology and Services, 1001-5000 employees
Usability
Articulate Storyline
Articulate Storyline 7.7
Based on 15 answers
The basics are easy to learn but you won't get really robust activities from using just the basics. However, if you can invest the time in learning how to use all of Storyline's features, you'll have tremendous learning development power at your fingertips. I do have to say, though, that there is a beautiful logic to how everything in Storyline works. Once you learn a few of the advanced features, you can learn them all because there's a similar underlying logic. The interface is also very appealing and friendly.
Elearning & Digital Initiatives Specialist
University of AlbertaHigher Education, 10,001+ employees
SAP Litmos
SAP Litmos 8.8
Based on 64 answers
Mostly the reporting, and it took some effort to figure out the best way to set up our hierarchy to work and maintenance isn't as easy as I would like sometimes. If for example, I want to auto-complete for a section of users, make everything complete, or assign a course to a team and have it go to all sub teams, I find there are, for lack of a better phrase, many ways to skin a cat. I can access the team's tab in many different areas, but only one of the team's tabs when assigning content will prompt me with the "assign to sub-teams as well". I try not to critique this too bad as I take responsibility for not setting up better SOP documents, but it hasn't been enough of a pain point for me to do so either, a couple of minutes of clicking around, and I figure it out. I don't have to make those adjustments very often either so that is likely why I don't recall or need to try a few different ways. As I said earlier that situation is similar to the reporting. I'll get what I need, but I usually don't get it the first few tries through the report generator.
Manager of Sales Training and Development - Ongoing Education
KIFurniture, 501-1000 employees
Reliability and Availability
Articulate Storyline
Articulate Storyline 8.6
Based on 8 answers
Installed software so alway available
Web Developer
CapitaOutsourcing/Offshoring, 10,001+ employees
SAP Litmos
SAP Litmos 7.4
Based on 2 answers
We rarely have issues with down time. Obviously, the user's browser, etc. can come into play. But, overall, this is what I would call stable software. And, it has the advantage of being accessed over the internet so learners can access from home if they want.

Verified User
Administrator in Corporate
Hospital & Health Care Company, 201-500 employeesPerformance
Articulate Storyline
Articulate Storyline 8.8
Based on 10 answers
No answer on this topic is available.
SAP Litmos
SAP Litmos 8.1
Based on 2 answers
They still have a way to go with their reporting. But, they have been working on this and they continue to improve.
Aside from reporting, I would say that SAP Litmos performs very well. I rarely have any issues at all - even given the things I normally have open on my computer!

Verified User
Administrator in Corporate
Hospital & Health Care Company, 201-500 employeesSupport Rating
Articulate Storyline
Articulate Storyline 9.1
Based on 30 answers
They are support-superstars and the software they use for support is excellent too (I don't know what it is). The model they use for support should be followed by all companies. It is a conversation/discussion forum model that shows everyone's questions in a knowledge base capacity so you can get the help you need in a speedy way.
Content Developer
BirkmanHuman Resources, 11-50 employees
SAP Litmos
SAP Litmos 7.9
Based on 9 answers
The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.

Verified User
Analyst in Human Resources
Paper & Forest Products Company, 1001-5000 employeesOnline Training
Articulate Storyline
Articulate Storyline 5.1
Based on 3 answers
I love the fact that both a demonstration AND text version of the tutorials are available. Our firewall was blocking the demos until I requested my company allow them! Having the text version available still enabled me to learn from the tutorials. They are very well done and informative, and there is a tutorial for just about anything you need to learn to do with Storyline. I have always been more than satisfied with the support and training available to us for all Articulate products and I love the community!
eLearning Designer
Ferguson EnterprisesRetail, 5001-10,000 employees
SAP Litmos
No score
No answers yet
No answers on this topic
Implementation Rating
Articulate Storyline
Articulate Storyline 10.0
Based on 18 answers
Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.
Learning Designer & Developer
2-1-1 San DiegoNon-Profit Organization Management, 51-200 employees
SAP Litmos
SAP Litmos 8.4
Based on 63 answers
I was not completely involved in the implementation process but I heard it was fairly pain free and your team was able to jump on a few calls with my manager to work out all of the details before implementation
Instructional Designer
FordDirectAutomotive, 201-500 employees
Alternatives Considered
Articulate Storyline
Articulate Storyline is the only authoring tool we have used with our LMS to date. We are seeing different platforms now, as opposed to LMS platforms. And, many of those have their own content. However, we will always need to create/author our own because of the nature of what we do and how we do it. I'm a big fan!

Verified User
Administrator in Corporate
Hospital & Health Care Company, 201-500 employeesSAP Litmos
I evaluated around 8 learning management systems including Cornerstone and chose SAP Litmos because it was priced well but had all the bells and whistles that would be essential for a corporate level LMS. It was easy to set up initially and had the best customer support.
Director of Safety / Compliance
ClimatecConstruction, 1001-5000 employees
Scalability
Articulate Storyline
Articulate Storyline 9.1
Based on 4 answers
It is easy to train new users and manage content. Being able to import older projects and PPT files makes it very easy to use for a lot of "moonlighters" in our department.
eLearning Designer
Ferguson EnterprisesRetail, 5001-10,000 employees
SAP Litmos
SAP Litmos 8.2
Based on 2 answers
We've had no issues, really, and have gone through more than one acquisition while using the product. It is definitely scalable.

Verified User
Administrator in Corporate
Hospital & Health Care Company, 201-500 employeesReturn on Investment
Articulate Storyline
- Allows for on-demand training that is accessible to anyone in the organization instantaneously.
- Heavily reduces travel expenses by eliminating the need for in-person training classes.
- Gives my department creative liberties in designing content that can be customized to each and every subject/business group in the organization. No two courses are ever the same.

Verified User
Professional in Human Resources
Human Resources Company, 10,001+ employeesSAP Litmos
- Increased employee engagement- offered courses such as HIPAA training and included interactive quizzes that encouraged learner participation
- increased training compliance rates- tripled our training compliance rates received positive feedback on learner experience and content of training modules
- Simplified Reporting- Allowed automated reporting of training numbers to internal managers of their staff . Also allowed the training team to monitor utilization rates and login activity for both internal and external learners
- Customized Content- Allowed our organization to add customized content including training attestations and personalized certificates when learners completed training.
Senior Manager of Training and Education
HealthixInformation Technology & Services, 51-200 employees