What users are saying about
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45 Ratings
217 Ratings
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Score 9.2 out of 100

WalkMe

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45 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Articulate Storyline

In an office where you're planning to do a large amount of module-based training, Articulate Storyline will prove useful. A consideration to make, however, is whether your team members focused on training design will have the capacity to learn the software enough to create interesting and effective training modules. The basic functions can be simple, but the more advanced capabilities of the software take considerable effort to master and employ to create the more visually appealing presentations/modules you see in much of the promotional materials. If you have a small training team (or even without anyone dedicated specifically to training and development), Storyline is not a wise choice as the cost and effort required to fully make use of the software would be far too much of a commitment to make it worthwhile.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

WalkMe

WalkMe is well suited to large enterprises that have a customer-facing web presence and are looking to offload some of the general customer service calls to an ai-driven, automated remediation platform. WalkMe would not be useful for smaller companies or ones that don't have an interactive external-facing web site.
Mark McCully | TrustRadius Reviewer

Pros

Articulate Storyline

  • Storyline integrates with the Canvas LMS fairly seamlessly. There have been a few glitches, but for the most part, the interactions we have created will play directly in the Canvas LMS.
  • Storyline is great for creating short drag and drop interactions for self-reviews or even graded assignments. Its many options for quizzes such as "answer reveal" or using tabs help the student get a different perspective on the content rather than just an "A, B, or C" answer.
  • Storyline is great for tutorials or training sessions. There are many options to help guide the learner (or employee) through a process. it is not just linear, but you can branch the slides based on the answers. A great way to engage the learner or employee.
Mark Labbett | TrustRadius Reviewer

WalkMe

  • Walk-thrus: It's their bread and butter and where they excel. I can take someone that is familiar with our product and using WalkMe they can quickly build engaging walk-thrus that walk a user from the beginning to the end of a process. Using the logic engine built into WalkMe they can build rules for error messages, wrong turns, abandoned pages, or even steps that require them to wait while they leave our system and come back a day later.
  • Launchers: Another one of their staples, but a great tool. We can tie these launchers to an element on a page and quickly add help to a page. We have also used this to overcome design flaws. We added a button to a page and it is used more than the hardcoded link to the same page.
  • Goals: Goals can be added to each walk-thru and allow us to track the effectiveness of our walk-thrus and the behavior of our users. Sometimes a walk-thru will expose unexpected behaviors of our users. Goals will also continue to track after a user closes the walk-thru. So we will still know the outcome of a walk-thru even if the users feels that they can continue without the walk-thru.
Anonymous | TrustRadius Reviewer

Cons

Articulate Storyline

  • I wish that you could customize the UI ribbons to bring features you use frequently to the front and to hide options you rarely use.
  • It would be great if there was a way for non-technical collaborators (SMEs, management, etc) to be able to open a *.story file directly and provide comments. You currently have to publish the course, load it to the LMS, update the LMS, and then hope that users can find it in the LMS. A Storyline Viewer/Previewer standalone application would be awesome.
  • The price is too high for freelancers to purchase and use. I no longer contract and work exclusively for the firm, but even with our resources, the high price limits the number of licenses available to use.
Benjamin Brogdon | TrustRadius Reviewer

WalkMe

  • The biggest con of using WalkMe is they are lacking in providing clean and fast UI.
  • Platform becomes slow sometimes and often lagging on various tabs.
  • It gets really slow while logging n as it takes a lot of time to log in easily.
Alan Stanley | TrustRadius Reviewer

Likelihood to Renew

Articulate Storyline

Articulate Storyline 6.0
Based on 21 answers
We are moving away from the standalone eCourse model, so depending upon when that shift happens, we might choose not to renew since we won't be supporting eCourses built in Articulate Storyline anymore. As long as we are still selling and supporting those eCourses, we will continue to renew the licenses we have.
Rebecca McKenna | TrustRadius Reviewer

WalkMe

WalkMe 8.0
Based on 1 answer
No answer on this topic is available.

Usability

Articulate Storyline

Articulate Storyline 7.7
Based on 15 answers
The basics are easy to learn but you won't get really robust activities from using just the basics. However, if you can invest the time in learning how to use all of Storyline's features, you'll have tremendous learning development power at your fingertips. I do have to say, though, that there is a beautiful logic to how everything in Storyline works. Once you learn a few of the advanced features, you can learn them all because there's a similar underlying logic. The interface is also very appealing and friendly.
Louisa Fricker | TrustRadius Reviewer

WalkMe

WalkMe 9.0
Based on 2 answers
WalkMe has done a great job of making their tool easy to use. However because it is a Firefox plugin it causes me to need another browser and sacrifice the left 2 - 3 inches of my display, when working on a laptop this makes it a bit painful. Also when publishing you can organize your list of walk-thrus, the window size is small and limited to the constraints of the WalkMe tool.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Articulate Storyline

Articulate Storyline 8.6
Based on 8 answers
Installed software so alway available
Tony Chilvers | TrustRadius Reviewer

WalkMe

No score
No answers yet
No answers on this topic

Support Rating

Articulate Storyline

Articulate Storyline 9.1
Based on 30 answers
They are support-superstars and the software they use for support is excellent too (I don't know what it is). The model they use for support should be followed by all companies. It is a conversation/discussion forum model that shows everyone's questions in a knowledge base capacity so you can get the help you need in a speedy way.
Rebecca Mogollón | TrustRadius Reviewer

WalkMe

WalkMe 10.0
Based on 2 answers
The WalkMe Support Team was phenomenal. My support rep made a genuine effort to ensure my success with using the WalkMe Software. She was kind, patient, and very knowledgeable on the software. If there was a question she did not know the answer too, she would find the answer and get back to me as soon as possible
Aaron Goldstein | TrustRadius Reviewer

Online Training

Articulate Storyline

Articulate Storyline 5.1
Based on 3 answers
I love the fact that both a demonstration AND text version of the tutorials are available. Our firewall was blocking the demos until I requested my company allow them! Having the text version available still enabled me to learn from the tutorials. They are very well done and informative, and there is a tutorial for just about anything you need to learn to do with Storyline. I have always been more than satisfied with the support and training available to us for all Articulate products and I love the community!
Melissa Jordan | TrustRadius Reviewer

WalkMe

No score
No answers yet
No answers on this topic

Implementation Rating

Articulate Storyline

Articulate Storyline 10.0
Based on 18 answers
Outside of having to dedicate a powerful enough PC for the installation and having to update Flash in our browsers there really isn't much pain involved in using Articulate. For the most part this is an easy to implement and roll-out product. The installation occurs quickly and smoothly with no additional steps needed.
Refugio &quot;Gio&quot; Jones | M.A. | TrustRadius Reviewer

WalkMe

No score
No answers yet
No answers on this topic

Alternatives Considered

Articulate Storyline

Articulate Storyline is the only authoring tool we have used with our LMS to date. We are seeing different platforms now, as opposed to LMS platforms. And, many of those have their own content. However, we will always need to create/author our own because of the nature of what we do and how we do it. I'm a big fan!
Anonymous | TrustRadius Reviewer

WalkMe

WalkMe is an outstanding platform and its technical support is so calm and professional. Always listen to the queries well and respond out with the alternative or solution to increase a good experience of the user. The best feature of WalkMe which I like the most is the integration with other software. WalkMe can easily integrate with other third-party software which I was already using in the company for the past few years. It integrates with them very well and starts helping in other functions as well. It helps me a lot in changing and advancing my previous software.
Jason Sauquet | TrustRadius Reviewer

Scalability

Articulate Storyline

Articulate Storyline 9.1
Based on 4 answers
It is easy to train new users and manage content. Being able to import older projects and PPT files makes it very easy to use for a lot of "moonlighters" in our department.
Melissa Jordan | TrustRadius Reviewer

WalkMe

No score
No answers yet
No answers on this topic

Return on Investment

Articulate Storyline

  • Allows for on-demand training that is accessible to anyone in the organization instantaneously.
  • Heavily reduces travel expenses by eliminating the need for in-person training classes.
  • Gives my department creative liberties in designing content that can be customized to each and every subject/business group in the organization. No two courses are ever the same.
Anonymous | TrustRadius Reviewer

WalkMe

  • With a promise to help onboard, we found that as people interacted with the walk throughs they didn't get any significant value. Self-service wasn't improved, in fact, we got more complaints from the walk throughs than help from them.
  • NPS surveys were a nightmare to try and integrate with our CRM so we could action the results. Lost time and energy without much support from the WalkMe team
  • No improvement to our Product Adoption, so all cost and time and energy spent on implementation was a loss.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Articulate Storyline

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per one user/per year

Articulate Storyline Editions & Modules

Edition
Companies - Teams Plan$1,2991
Freelancers - Personal Plan$992
Freelancers - Teams Plan$1,2993
Academic - Personal Plan$4994
Academic - Teams Plan$6495
  1. per user/per year
  2. per one user/per year
  3. per user/per year/for teams of one or more
  4. per one user/per year
  5. per user/per year/for teams of one or more
Additional Pricing Details

WalkMe

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

WalkMe Editions & Modules

Additional Pricing Details

Add comparison