Articulate Studio is a PowerPoint plugin used to develop elearning course content. It includes assessment, on-screen recording, and interactions integrations.
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Skilljar’s Customer Education LMS Platform
Score 9.1 out of 10
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Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…
Articulate Studio is constantly surprising in terms of what it can do. It is like a "Swiss Army Knife" of functionality. I've used it to build portfolios, whole interactive websites, authoring videos and I often discover novel ways to make it useful on a pretty regular basis. What would be a situation where you would not want to use Articulate Studio? Well, even though you can use it to author video and to publish websites, it's not a replacement for a video editing package or a web platform like WordPress, but there are times when it will do certain things in an astoundingly simple way superior to other tools.
Skilljar is fantastic for structured onboarding processes. If you're looking to streamline and standardize the onboarding experience for your customers, especially for software or complex products, this platform is a gem. It allows you to create step-by-step courses guiding users through functionalities, reducing confusion and accelerating their learning curve.When you need versatility in content delivery, Skilljar is spot-on. Whether it's video tutorials, interactive quizzes, downloadable resources, or live webinars, the platform accommodates various formats. It's perfect for accommodating different learning styles and ensuring engagement.
For scenarios that demand highly complex simulations or immersive learning experiences, Skilljar's capabilities might fall short. While it supports interactive elements, extremely sophisticated simulations might require additional specialized software or platforms.
They made it very easy to understand how to add new content to the courses, including images, videos or audio, of course, you are still able to do text-based content as well.
Creating quizzes has never been easier. The ability to add controls to each question and what actions each answer creates, whether an additional question or passing to the next section. Customizing these actions are very easy to learn and add to your course.
Being able to use your own scoring mechanism is awesome! I like SCORM but there are many options to use including a custom one of your own. This ability allows you to pass your students over to a proprietary system that enrolls them in the next course, or use the built-in utilities to provide the next course or quiz, the choice is yours!
Unlimited courses, learning paths, quizzes, pages, plans, and certifications
Ease of use for students, administrators, and content creators
Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
Asking for and listening to customer feedback for enhancements
Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
The audio editor is awful. Sometimes when you cut a section, it actually takes a different section that you selected. Especially when in zoom mode. You have to then undo the action, and re-do. Also, scrubbing through the audio is difficult. If you're exporting audio, it can glitch during the process. I avoid using the audio editor whenever I can.
After all these years, it's still a buggy program. You can be doing your recordings, and a sudden message appears saying that something went wrong and needs to close. I've done re-installs, contacted support, and I constantly clear the temp folder. Still happens. Also, it's a good idea to export your audio, and there have been times the program freezes up on me, and the audio file (in the .ppta file) gets corrupted and all audio is permanently lost.
The program can get slow when publishing, previewing or opening the audio editor.
The included Engage program is pretty good, but it needs more customization options. And I think they can add more modules that provide a little more engagement.
Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
Features that allow for the translation of content to allow access to content across languages.
Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
This is very useable software even for novice eLearning authoring users. People with some PowerPoint experience should be fine with this software and even Excel!
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
I've never really had any major issues with the product (Other than the registration loop error)and my ten out of ten rating is based on the assistance I got when we initially set up the extension in Power Point. I found the support folks to be professional, helpful and friendly
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
Articulate Studio is very much a leader in the e-learning space. It stacks up well against other tools designed to quickly and easily build and update CBTs by managers and super-users versus needing to invest time and effort in dedicated e-learning developers. Process improvement initiatives and cross-functional departments are empowered to develop their trainings themselves and identify areas for future development.
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
I only see positive impact since it is a very easy to use tool for rapid learning. The only point is to know what is possible to develop using this tool to avoid any kind of frustration afterwards.
Another positive impact is that we don't need a diversified development team. There is no need of technical professionals, and a creative instructional designer is enough to develop effective learning content using Studio.
The third positive impact is that Studio makes possible to realize short-term projects, mainly when there's already a PowerPoint presentation.
Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
