Arts People vs. Cvent Onsite Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arts People
Score 6.5 out of 10
Small Businesses (1-50 employees)
Since 2006 Arts People has provided software designed exclusively for performing arts, with ticketing, fundraising, marketing, reporting and database CRM tools built in, our affordable pricing options help to ensure that the arts continue to thrive. Serving over 900 arts organizations across the USA and Canada, from theaters and symphonies, to dance, opera and more, each organization inspires us. Our world-class support staff takes the one-on-one time get to know our clients and…N/A
Cvent Onsite Solutions
Score 8.5 out of 10
N/A
AllianceTech is now Cvent Onsite Solutions. The product promises to help you deliver efficient, engaging, and measurable onsite experiences, regardless of the size or complexity of your meeting or event. Featuring check-in and badging, attendee tracking, lead capture, reporting and analytics, mobile event apps, and social amplification display.N/A
Pricing
Arts PeopleCvent Onsite Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arts PeopleCvent Onsite Solutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe have a number of pricing options tailored to our clients needs. Our pricing is some of the lowest in the industry with no fees charged for donations made through the system.
More Pricing Information
Features
Arts PeopleCvent Onsite Solutions
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Arts People
-
Ratings
Cvent Onsite Solutions
7.0
3 Ratings
17% below category average
Responsive Design for Web Access00 Ratings8.52 Ratings
Mobile Application00 Ratings8.63 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings4.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Arts People
-
Ratings
Cvent Onsite Solutions
6.4
3 Ratings
24% below category average
Calendar integration00 Ratings7.42 Ratings
Meeting initiation00 Ratings4.51 Ratings
Integrates with social media00 Ratings4.51 Ratings
Event registration00 Ratings9.22 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Arts People
-
Ratings
Cvent Onsite Solutions
8.2
1 Ratings
2% above category average
Live chat00 Ratings8.21 Ratings
Audience polling00 Ratings8.21 Ratings
Q&A00 Ratings8.21 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Arts People
-
Ratings
Cvent Onsite Solutions
9.2
3 Ratings
7% above category average
User authentication00 Ratings8.83 Ratings
Participant roles & permissions00 Ratings9.23 Ratings
Confidential attendee list00 Ratings9.62 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Arts People
-
Ratings
Cvent Onsite Solutions
8.4
3 Ratings
2% above category average
Branding options00 Ratings7.72 Ratings
Attendee list export00 Ratings9.23 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Arts People
-
Ratings
Cvent Onsite Solutions
8.1
3 Ratings
0% below category average
Registration, RSVP, and ticketing00 Ratings8.43 Ratings
Email marketing00 Ratings7.52 Ratings
Livestreaming00 Ratings8.21 Ratings
Audience engagement00 Ratings7.52 Ratings
Virtual booths00 Ratings8.21 Ratings
Networking00 Ratings8.21 Ratings
Event analytics00 Ratings8.83 Ratings
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Arts PeopleCvent Onsite Solutions
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Score 9.0 out of 10
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OneCause
Score 9.0 out of 10
OneCause
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Score 9.0 out of 10
Enterprises
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Score 9.0 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arts PeopleCvent Onsite Solutions
Likelihood to Recommend
10.0
(1 ratings)
8.2
(7 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(2 ratings)
User Testimonials
Arts PeopleCvent Onsite Solutions
Likelihood to Recommend
Neon One, LLC
Arts People is one of the best business decisions our theatre has ever made. It relieves staff of some of the tedious, time-consuming tasks while increasing the ease of selling tickets and subscriptions. That's our goal--to sell tickets easily, in a user-friendly manner at a reasonable cost. That's what Arts People allows us to do. It works for tiny venues (to greet each guest personally) as well as huge venues (ticket scanning solution). It is less appropriate for a one-time event. An Arts People user should have an ongoing series of events to take advantage of all the features (it even has a membership feature) and the time for training.
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Cvent
I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
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Pros
Neon One, LLC
  • Their customer service is unsurpassed. Sometimes several folks will be working on different aspects of a complicated request, to address all the details. Once things are exactly the way I want it, as in season subscription package sales, a representative checks in to make sure we're satisfied. Only then is the ticket closed.
  • They have a very comprehensive, full featured ticketing system for all types of events and venues. Their dynamic door list is our favorite feature--no static printed door lists for us. That helps us greet each patron with up-to-date information and check them off the list. While my box officers are doing that, I can be at a remote location and see in real time who has arrived. We can make collaborative decisions about, for instance, holding the curtain for a critics arrival or adding a chair for an unexpected guest of a ticket-holder. We can keep a couple of tickets on hold for box officer discretion to address those unforeseen ticket window requests. Great flexibility which allows us to be efficient while giving good customer service to our patrons.
  • Even though the system is full-featured, it is not beyond the skills of those who considers themselves non-technical. Two sessions of training will get a box officer up-and-running. Because there are different levels of access, we don't have to worry about someone changing essential programming while they are checking in patrons.
  • They made their ticket landing page look like our website, so people don't even realize that they have been taken somewhere else. Plus, the patron can easily navigate back to our actual site, seamlessly.
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Cvent
  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
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Cons
Neon One, LLC
  • Anything I've asked for, I've gotten so I don't see any need for improvement at the moment.
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Cvent
  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
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Usability
Neon One, LLC
No answers on this topic
Cvent
Had a very good experience using this feature to track attendance and see real time data
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Support Rating
Neon One, LLC
No answers on this topic
Cvent
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
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Alternatives Considered
Neon One, LLC
  • Eventbrite is better for single, one-time events but isn't as full-featured as Arts People.
  • Brown Paper Tickets is clunky to use and harder to change globally when an event changes or adds shows.
  • Vendini--never used it because when I researched 10 different ticketing companies, they were the least helpful. They didn't listen to our needs, and instead told us what we should have. They were much more expensive than Arts People as well.
  • Constant Contact is truly great as a marketing tool. But their events feature was awkward and the payment method was Paypal. However, since it's integrated with Arts People, we can use Arts People for sales and Constant Contact for marketing.
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Cvent
My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
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Return on Investment
Neon One, LLC
  • Positive - Our online vs phone call or in-person sales have increased steadily over the past 4 years since using Arts People. Less labor for us, more sales.
  • Positive - People are buying their tickets earlier than they used to - to reserve a coveted seat in a possible sold-out performance. That makes planning our marketing easier--whether to offer HotTix or special coded offers for shows that have fewer sales.
  • Negative - Some older folks still have problems with redeeming their subscription tickets for individual tickets without our personal assistance. We've been trying to pinpoint what that is--and Arts People helped us make a few adjustments. Sometimes people don't like to log in. That's one of the challenges of an integrated system. If the patron's profile changes in a way that impacts their subscription links, we need to step in. However, the overall time it has saved us in managing subscriptions is immeasurable.
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Cvent
  • We receive great feedback on registration processes
  • Clients are always impressed by the app
  • Our team trusts Cvent Onsite Solutions as a platform, and this confidence improves performance
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ScreenShots

Cvent Onsite Solutions Screenshots

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